$324 Find cheap flights from Mexico City to Punta Cana

This was my first time flying Copa but I'll definitely be back! Great service, professional agents, and delicious food for a fair price. Thanks for a great trip!

No cumpli mencionado trayecto por reasignacion de Copa Pero extraviaron mis maletas por su culpa

I expected the plane to be as the one I took from manaos to Bogota and unfortunately it wasn’t as nice, the sits didn’t recline and there was not onboard entertainment.

There is no food. There is no in-inflight entertainment. The seats are cardboard. The airline is a living hellscape.

No complimentary food and beverage (water, soda, coffe) is offered for a six and a half hours long international flight, not even in premium economy, just to try to squeeze a few more dollars out of the passengers. Same happened in the connecting flight, which was three and a half hours long (Bogota x Miami). First and last time flying with Avianca.

Every food and beverage has to be paid and the seat was not confortable. They even gave water.

At least free water in all flights Beverages are desired in international flights Luggage damages need be refund!

I paid extra for seats up front, I expected unless the beverages wold be included,

The flight was overbooked and the solution gave was unrespctful. I arrived 4 hour in advance in the airport and only after 2hous was possible suggest a different ticket with another company LATAM, I have accepted, but when I was checking in at LATAM the tickets was issued without luggage, what it is absurd since I have bought my tickets including it since the beginning. Due to the timing for the next flight was not possible return to Avianca to claim due to the distance between Both companies Avianca and Latam since were located in different terminals. I have insiste to the crew of Latam to call Avianca to solve it, but they could help they were alleging that only paying a thousand pesos Mexicans ($1,000 MXN) to dispatch my luggage would be accepted and I have no money at all. So I had to beg for others passagens, it was an humiliating to exchange luggage with who was platinum in order to return back the luggage in the connection airport in Brazil (GRU). I have no clue that a judicial process would be taken from my side due the lots of stress in sequence by the non professional treatment with a passenger that was just following everything said by Avianca.. Long hours of waiting until next flight and only arrive at final destine in 6hs later..

Horrible service. Flight was delayed and the don't even offer eatwr