$691 Find Cheap Flights from New York to Hainan

Frequently flyer number should and could have been put on at the time of booking as I gave the number when booking.

Very attentive crews Flight was very smooth and safe Only little disappointment was the slight delay of departure (~30 minutes ) which rarely happen with CX flights

Not at all satisfactory. I had stomach upsets after taking food. Quality of Asian vegetarian meal was awful. Further there was no snacks/ fruits/ biscuits available as in between snacks.. only peanuts and pitzels.. except courteous staff rest of my experience was far from satisfactory

Staff was very courteous. Plane was clean and quite spacious even in the last rows. Veg food could have been better.

Later on, when there was no more bottled water, the water we received had a strong chlorine/disinfectant odor. On my flight from Hong Kong to Los Angeles, there was a male flight attendant who had a mean attitude throughout the whole trip, and he was very impatient during meal service “Furthermore, we purchased a Hong Kong SIM card as part of our flight package, but we received no instructions—neither by email nor SMS—on how to activate or use it. Consequently, we were unable to use the service at all. We request a full refund, as this appears to be a deceptive charge

I do not think there was much that could have been done to make it better. The delayed flight was due to bad weather. The turbulent patches were very unavoidable. Am simply thankful that there were no sudden and / or sharp drops during the flight. I do extend my compliments to captain Marcus I believe was his name and the rest of the crew. They all did an excellent job. My only question is whether I get a refund since the seats I had chosen and paid for were reassigned.

The crew and the food were excellent. The plane was kept quite clean.

Crew were not engaging. Only engaged if requested. Food taste was mediocre

My seat had many issues. First the chair was broken where reclining was difficult. My usb plug was also broken so charging was impossible.

The flight from Hong Kong to Hyderabad didn’t have any power points to charge my mobile. Given we are no longer allowed to use power banks, giving customers the ability to charge even on short flights is critical part of the overall experience.