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The food from Lagos to Amsterdam was was very poor compared to AMS-YYZ

no issues at all... Kudos to the food. This time was really really good

One of the vstewardeses wanted to bump me of the plane for absolutely nothing. There is CCTV in the plane ans everything can be verified. Very disappointing , you all will see, o other 5 years and the passangers who does not smile to flight attendent will be bumped off...

The worst airline. Cancelled flight 30 min before boarding and rebooked on flight after 3 days.

Mostly fine. Minor delays departing and arriving. Quite a cramped plane, not so much as regards legroom but very narrow seats. Quiet nice food. Non-working USB charger. Flight attendants were helpful but not particularly proactive — one had to work to get their attention (but all was fine once they notice you), very Dutch style:)

The food quality is poor. The staff are very friendly and accommodating. The entertainment program was limited. I experienced a delay of 30 minutes due to two issues. Passenger luggage had to be removed and there was a technical issue with the stairs not detaching from the aircraft. The pilot managed to compensate and we arrived only 15 minutes later. The luggage at Dubai airport was very slow. I waited over an hour.

I requested wheel chair assistance , it was confirmed via email that inwoood get it but I didn’t get it . The last leg of my trip to Nigeria was the worst.

One of their staff was so rude with discriminative. Such a reputed airline shouldn't hire such kind of arrogant attendants.

All and all pretty good. It’s crowded but that is what flying is all about. But no complaints otherwise.

The seats are too cramped in that plane. If you’re above 1,80m consider alternatives or first class I guess… There were no emergency exits to seat somewhere with more legroom

Old cabine without flat bed in business for a 12 hour flight is not acceptable

Generally good. The crew is excellent. The food could be better.

They wanted to close counter although they did not provide the wheelchair requested which ended by going alone to transit security and lost long time and they did not want to wait .

Good aorcraft 777 but Worst food ever Breakfast was a bû’with matonnaise… Staff was nice but invisible most of the flight

Everything went smoothly with Air France. There was a delay in departure which seemed to relate to the immigration services being short staffed.

Food could have been better especially the breakfast. Overall it was a good flight

No bording was given for next trip on same carrier, food was very moderate.

We transited through Chad and what was supposed to be a 1hr 20 minutes transit time lasted over 4hrs. We didn't get regular updates until we complained. After a 10hr flight from Paris no form of refreshment given and finally arrived Abuja over 6hrs later and none of my bags came

Crew was professional. Boarding has few seats . Since the plane was not full would have been nice to change seat on the internet

The crew was great and handled our unexpected detour with proactive communication.

The Polaris experience is top notch. From departure lounge to arrival lounge. Everything was top notch. One of the best first class experience

EWR terminal C United Club is great. Flight and everything else mediocre

Flight delayed for 2 hours due to a part. The plane sat waiting for boarding for a long time and during final preflight inspection the issue was found. Why not do the preflight inspection sooner if you know the plane is being used?

Very bad , airplain had problem with engines , had to evacuate, had a delay on my trip for almost 4 hours , lost my rental car in london..

The seat is too hard and my back and bottom are having servers pain

Missed this flight due to delays from my previous flight

All good, useful to have the united app from check in to boarding

The control panel for the seat back screen did not work at all after takeoff.

Liked Seat space in Premium Plus Disliked delay, poor management of boarding groups, missed meal at landing.

Horrible. Delayed on both planes several times. No attempt to fix it

Improve food options. Do not charge so much for checked bags. As some who paid 990 EUR fir the round trip international flight it is horrendous to pay another 140 for 1 checked bag.

I liked the friendly crew and desk staff, all very helpful. I was surprised and a little annoyed on my outbound flight from LGW to MCO as I had prepaid and booked my seat, which was all correct at check in on my boarding pass. when I got on the plane someone was in my seat ! I was moved to another seat. The food choice is quite limited and I feel that an option of a muffin for breakfast snack would be welcomed, not everyone wants egg or bacon wrap. The choice of entertainment is good, plenty to keep you busy on a long haul flight. I liked the option offered to have the cabin bag checked into the hold, it saved me as an older, lone traveller lifting my case into the overhead locker or finding there was no space.

My luggage never arrived in Miami; still waiting a day later.

Flight was delayed by well over an hour. Communication was terrible.

Fast check in, easy to navigate, crew were very good, the plane was delayed due to a previous flight and I found the cleanliness a little lacking but overall it was fine

I like the team but I don't like the food you provided with money. I want free food and free water.

My wife and I paid for seat selection to be together. My wife and I were on separate rows and the excuse they gave was they changed the plane. Also, I have celiac and asked for a gluten free meal in the ticket profile which they did not have.

I’m hoping for WiFi included. Everything else was very good

This flight was a code share for both Iberia and American Airlines and run by what I assume is a charter company Level. It was difficult if not impossible to get a seat assigned, check bags or use any customer service functions. I would skip it!

Both flights were delayed. I lost my connection on the way back. No voucher or anything was givenx I had business ticket and no support to make it on time. I got to the door running 5 min after they close. Food really bad. Breakfast in business was worst that I what I remember in economy. Even though I have accumulated many miles, I don’t think Inwill keep buying Iberia. I am a frequent business traveler.