Not being able to purchase my check in baggage online was a negative.
Not being able to purchase my check in baggage online was a negative.
LATE LATE LATE!!! Plagued by late AA flights on this trip. Such a drag. This one was by far the worst.
Same basket of unhealthy prepackaged snacks (junk food) which was depleted by the time it got to my row!!
We experience delays on departure and connecting flights resulting in 14 hour to our next departure. We were accommodated with a night's stay but was only provided a 12 dollar meals accommodation. The airlines rules state.at least 50 dollars. In any case, it can not make up for the whole day missed on our vacation in Sydney Australia.
Flight from PHL to PHX arrived 50 minutes early and a gate was available. First class flight attendant Stephanie was very friendly and polite. Sanitizing wipes should be provided with meals in addition to refresher towels.
flight delayed so missed connection and this had to rebook for next day
Flight departed PHL one hour late due to late arrival of aircraft. On board services were okay. First class menu does not offer any new items; same desserts (cheese & crackers or Mango sorbet). At least there were no credit card promotions during the flight.
After sitting on plane for 7+ hours, flight was canceled. And to makes matters worse, my suitcase is in baggage hell!
Some of the crew members were rude for no good reason
Terrible Ticketing and Check in process. I learned that AA unilaterally cancelled my premium seating from PHL to CLT and from CLT to JAN. They did, however, refund my money, but my seating was subsequently severely downgraded. They didn’t have a seat for my unless I paid for it! Not cool! Consequently, Check-in took 45 min. AA is usually great, but this was my worst experience with AA ever. Appalling they they arbitrarily cancel my seats threatening loss of flight if I didn’t pay for a seat!!!! -John
Improve food options. Do not charge so much for checked bags. As some who paid 990 EUR fir the round trip international flight it is horrendous to pay another 140 for 1 checked bag.
I liked the friendly crew and desk staff, all very helpful. I was surprised and a little annoyed on my outbound flight from LGW to MCO as I had prepaid and booked my seat, which was all correct at check in on my boarding pass. when I got on the plane someone was in my seat ! I was moved to another seat. The food choice is quite limited and I feel that an option of a muffin for breakfast snack would be welcomed, not everyone wants egg or bacon wrap. The choice of entertainment is good, plenty to keep you busy on a long haul flight. I liked the option offered to have the cabin bag checked into the hold, it saved me as an older, lone traveller lifting my case into the overhead locker or finding there was no space.
My luggage did not get to my Miami destination/home. I am waiting for it 24 hours later.
good service from crew. Before the would have an option between cookies or nuts as snacks.. Now, there are only cookies. too bad. People who can not have sugar don't have a choice.
I would not fly with BA again. Packed in like sardines, constant request to turn down air conditioning due to freezing cold for hours and the food was pretty to look at but tasteless!
Iberia personnel on the ground is so rude. I would think twice in the future before booking another Iberia flight
I’m hoping for WiFi included. Everything else was very good
All corners have been cut and it’s a cheap experience that no longer is distinguished from most other cheap airlines
Rude security cunts. However the lady that issued my boarding ticket when I was flying back from New York was lovely & helpful!!
Appalling! The flight was delayed by 3.5 hours and the American Airlines staff at the airport where nit very helpful. Once boarded, the flight crew were unhelpful, the food was poor and the aircraft was tatty.
Philadelphia (PHL)United States
Bordeaux (BOD)France