Really good experience. Was reasonably priced, Boarding was easy, on time, and service was great. No complaints at all :)
Really good experience. Was reasonably priced, Boarding was easy, on time, and service was great. No complaints at all :)
I always love flying with Air Tahiti Nui: the flower when you board, the colors of the pillows/blankets, the fun safety video, etc. It brings the charm of Tahiti to the plane, which is very relaxing. Food was great. Only weakness is the entertainment system, which did not have a lot of interesting content, so I ended up watching Netflix shows I had downloaded to my phone. The other issue was not related to Air Tahiti but the Seattle airport, which made us wait for 1 hour at security. Ruined the whole flying experience and almost made me loose my next flight.
The service was really nice. The wine was great and the food was good. More water offered during the flight would have been nice.
Booked family of 4. None of us were seated together. Desk agent would not make any seat adjustments. Gate agent would not make any seat adjustments. Had to negotiate once on board with other passengers to trade seats. Don’t understand why you would separate seating of family all booked on same reservation. Was not able to select seats on Kayak nor Air Tahiti prior to airport.
Seats were roomy. Staff was great offering free drinks and refills constantly. Everything was very clean.
The sound system was so bad I could not watch movies.
Reclining seats with leg rest! Amazing flight crew! Loved the food! Everything was perfect!
The crew was very friendly and welcoming. Boarding was calm and organized. Take off and Landing was perfect and in time.
my luggage was damage. even if i put fragile in my bags. i was disappointed.
Very friendly and professional crew from check in to be working to flight crew to disembarkation.
Our original business class flight was cancelled so we not only downgraded but we were also spread out across the plane not sitting together in separate middle seats. My poor kids were scared and couldn’t see me on the flight and the crew wasn’t sensitive to the situation and what the airlines did to us. Very dissatisfied with United airlines.
Crew were fine, drinks and snacks were as well but we were delayed for around 2 hrs which made our entry into Mexico delayed as well with the influx of arrivals at the same time. Sort of wasted our first day of vacation. We left Pittsburgh at 630am and did not arrive in Mexico until late dinner time.
The ride was good but no food ot entertainment hence, it was just over an hour flight.
There was a group of school age passengers that were very loud and unruly with their chaperones were no where to be found.
Boarding was unorganized. They expected passengers to ask people to move their assigned seat they paid for in order to sit together. The seats even in comfort are smaller than other airlines and the flight attendants appeared not to be well prepared
The WiFi didn’t work and the seats are too close together. Very uncomfortable.
I was told we'd have a hot breakfast option in first class, so I chose not get a hot breakfast. It was a very strange meal, but the fresh fruit was very good quality. Service was excellent from ORD to ELP. No service from MBS to ORD, not even water. However, when flying American from FNT to ORD, which is a shorter flight, they at least pass out snacks and offer water.
Last minute gate change nearly caused us to miss our flight. Change was not announced or displayed in the main board at the old gate. Terrible communication. When we landed we had to wait 20 minutes because there was another plane at the assigned gate. Not the crew’s fault, but adding 20 minutes to a 45 minute flight sucked.
Nothing beats ANA customer service on my opinion. Maybe because of their Japanese culture (and food). Arigatō
So so. Terrible aircraft choice for that leg of the flight.
Same basket of unhealthy prepackaged snacks (junk food) which was depleted by the time it got to my row!!
We experience delays on departure and connecting flights resulting in 14 hour to our next departure. We were accommodated with a night's stay but was only provided a 12 dollar meals accommodation. The airlines rules state.at least 50 dollars. In any case, it can not make up for the whole day missed on our vacation in Sydney Australia.
Flight from PHL to PHX arrived 50 minutes early and a gate was available. First class flight attendant Stephanie was very friendly and polite. Sanitizing wipes should be provided with meals in addition to refresher towels.
flight delayed so missed connection and this had to rebook for next day
Flight departed PHL one hour late due to late arrival of aircraft. On board services were okay. First class menu does not offer any new items; same desserts (cheese & crackers or Mango sorbet). At least there were no credit card promotions during the flight.
After sitting on plane for 7+ hours, flight was canceled. And to makes matters worse, my suitcase is in baggage hell!
Some of the crew members were rude for no good reason
Terrible Ticketing and Check in process. I learned that AA unilaterally cancelled my premium seating from PHL to CLT and from CLT to JAN. They did, however, refund my money, but my seating was subsequently severely downgraded. They didn’t have a seat for my unless I paid for it! Not cool! Consequently, Check-in took 45 min. AA is usually great, but this was my worst experience with AA ever. Appalling they they arbitrarily cancel my seats threatening loss of flight if I didn’t pay for a seat!!!! -John
We liked quick boarding and on time departure. Seats were very uncomfortable.
Great flight. Quick boarding and departure. No problems. Flight crew were very friendly and professional.