Delayed due to an ill passenger after loading. Not preventable on Delta's part. Was in first class. The seats are becoming worn and detaching from their velcro attachments. Only got snacks on flight. The attendant was not the friendliest.
Delayed due to an ill passenger after loading. Not preventable on Delta's part. Was in first class. The seats are becoming worn and detaching from their velcro attachments. Only got snacks on flight. The attendant was not the friendliest.
I would fly again the whole experience was great. The only feed back I can give that they don't do that American Airlines does is the crew there is more humorous with boarding and thank their passengers. It makes it more fun to fly with them. I would however fly Delta again.
Big plane, long flight, absolutely no leg room and basically non existent air! I am 5”4’ and always travel Main Cabin, I was miserable on this plane and could barely move when we arrived in Cabo due to the cramped leg area!
From Atlanta to Cabo I would have hoped on a plane that size I would have been able to breathe and wiggle my feet a little! The leg room in that plane is non existent and I am only 5”4’. And the air vent either wasn’t working very well or just could not blow air from the ceiling to the seat area as I was suffocating through the entire flight! And please don’t say I would have been more comfortable in first class because I cannot afford those rates and have always travelled Main Cabin without issues !
The pilots were good. Disappointing when planes don't have electrical ports
I liked the piloting of the aircraft. Very disappointed about lack of electrical ports. Also, although a short flight. there was enough time to hand out snacks to comfort + seats as was done for first class.
I had a wonderful experience flying with delta. The gentleman taking care of us on our flight was so nice, accommodating, and attentive. He always was smiling and giving pins to the kids which made me smile. The flight was quick too and without turbulence. Thank you for the great flying experience.
Delta is one of the best airlines I have flown
Made the Atlanta to Pittsburgh trip many times, with Delta no issues
I always fly with Delta. My friends tell me their horror stories of flying with other airlines. I just smile and say, “You should fly Delta”
Happy attentive flight crew. All in all good flight the night flight works well. Getting into Mexico City early so you don't get caught up it all the immigration and custom ques, additionally, this helps when exiting the airport and crossing the city to your final destination. All works very well and would do it again
Some entertainment and food/snack service would have been nice
All the pessengers should be wait in a line útil the creo and piloto are arrived.
Planes seat could be bigger very uncomfortable for tall humans.
Atraso de dos horas y media con vuelos sobre vendidos
Great airplane The confort was within the high standards. My only little problem was That all the movies ( only 3) was on Spanish, even though I was selecting the audio on English it didn't happen. After that I highly recommend aeromexico
1 hour waiting for suitcases to come out traveling in business class and food in business class is a sandwich? Avoid Aeromexico .
Aeromexico es siempre una buena opción, relación precio calidad adecuada!
No space reserved for anyone who didn’t have underseat in front of them. Made it inconvenient to get the backs secured. No inflight entertainment in the 190. Bring your own! Food was excellent and we were surprised to get a full breakfast.
Do not like the feeling of being in the basic economy. Everyone should feel good no matter what.
All flights were on time and boarding was issue free
Terrible! The plane was old and you are required to connect your own device to their Wi-Fi rather than have entertainment options in the back of the seat in front of you. The Wi-Fi went out during the flight and there was only one plug for the devices every two seats. Three out of five surrounding my family did not work. The seats and spaces under them were so small I could not fit my backpack, which I’ve always brought on flights and fit before no problem. The crew were unpleasant and patronizing.
Great! The plane was decently sized and comfortable. The staff was nice and there was great in flight entertainment
Food was terrible Not many options Stewards dont care Delay
Water service would be great. The way they board is terrible. Slow passengers first😂😂 They need to smart up a bit
Our original business class flight was cancelled so we not only downgraded but we were also spread out across the plane not sitting together in separate middle seats. My poor kids were scared and couldn’t see me on the flight and the crew wasn’t sensitive to the situation and what the airlines did to us. Very dissatisfied with United airlines.
Crew were fine, drinks and snacks were as well but we were delayed for around 2 hrs which made our entry into Mexico delayed as well with the influx of arrivals at the same time. Sort of wasted our first day of vacation. We left Pittsburgh at 630am and did not arrive in Mexico until late dinner time.
The ride was good but no food ot entertainment hence, it was just over an hour flight.
There was a group of school age passengers that were very loud and unruly with their chaperones were no where to be found.
Not being able to purchase my check in baggage online was a negative.
LATE LATE LATE!!! Plagued by late AA flights on this trip. Such a drag. This one was by far the worst.
Same basket of unhealthy prepackaged snacks (junk food) which was depleted by the time it got to my row!!
We experience delays on departure and connecting flights resulting in 14 hour to our next departure. We were accommodated with a night's stay but was only provided a 12 dollar meals accommodation. The airlines rules state.at least 50 dollars. In any case, it can not make up for the whole day missed on our vacation in Sydney Australia.
Flight from PHL to PHX arrived 50 minutes early and a gate was available. First class flight attendant Stephanie was very friendly and polite. Sanitizing wipes should be provided with meals in addition to refresher towels.
flight delayed so missed connection and this had to rebook for next day
Flight departed PHL one hour late due to late arrival of aircraft. On board services were okay. First class menu does not offer any new items; same desserts (cheese & crackers or Mango sorbet). At least there were no credit card promotions during the flight.
After sitting on plane for 7+ hours, flight was canceled. And to makes matters worse, my suitcase is in baggage hell!
Some of the crew members were rude for no good reason
Terrible Ticketing and Check in process. I learned that AA unilaterally cancelled my premium seating from PHL to CLT and from CLT to JAN. They did, however, refund my money, but my seating was subsequently severely downgraded. They didn’t have a seat for my unless I paid for it! Not cool! Consequently, Check-in took 45 min. AA is usually great, but this was my worst experience with AA ever. Appalling they they arbitrarily cancel my seats threatening loss of flight if I didn’t pay for a seat!!!! -John
Philadelphia (PHL)United States
Santiago de Querétaro (QRO)Mexico