Wasn’t an Alaska plane so the seats were very thinly padded- glad I wasn’t going further.
Wasn’t an Alaska plane so the seats were very thinly padded- glad I wasn’t going further.
Service was excellent. Staff at check in cleared hurdles for me so I could travel with my service animal.
Clean plane, relatively spacious in Main Cabin. One experience: I'm 79, with torn rotator cuff (R shoulder). I asked for help getting my carryon into the overhead bin and was told that the staff "does not help with this" (or some such phrase. On previous flights, help has been offered (and accepted). I prevailed on a fellow passenger for this. Also, why not board back to front?? Would this not help in the speed of boarding?
The process was professional and really informative. I personally did not find any issue with thr process from start to finish.
Flight was late but crew was very efficient and friendly.
Not a good experience, we were delayed by an hour due to maintenance issues.
It was a very short flight. No snack or drink. The steward stayed seated the whole time. The plane was comfortable. Boarding in Pullman was a breeze, only 1 gate. I would definitely fly thru there again.
After upgrading and paying for seat I was bumped from my seat. When I went to ask why she said I wasn’t assigned a seat because the ticket I purchased. After kindly explaining to her I upgraded the night before and paid for that seat she said how I was wrong and that something must have happened. I showed her my receipt and she still said there was an error. This is why I only fly delta. The flight attendant was rude as well but I don’t want to waste anymore time talking about how poor Alaska is. Delta here I come!
Flight cancelled an hour before takeoff due to "unscheduled maintenance". New flight makes me have to wait for 5 hours in the airport, at a gate totally on the other side of where I'm at, requiring me to take a tram to get from the N terminal, to the C terminal. After waiting for 5 hours I'm informed my new flight is no longer at the gate I'm at, but instead is back in the N terminal where I was previously.
Ashley - the flight attendant from OMA to SEA - was phenomenal. I was traveling alone with my 4 month old and she made every accommodation possible and went out of her way to make sure my experience was as comfortable as possible. Give this woman a massive raise!
Boarding was somewhat chaotic. Unable to evaluate crew or food/drink because captain kept them seated due to turbulence. Have no idea if entertainment was offered.
Carly the flight attendant was extremely helpful and very accommodating to passengers on the flight from what I noticed. Couldn't be more satisfied with the service and assistance from Delta's flight attendant, Thanks again Carly!!
Had to run to make it only to have the flight delayed to wait for all the late connectors Second drink service skipped up
It wasn't really their fault it was the horrible winds and we just got unlucky.
There is no free Wi-Fi or screens in the seats for this flight. It would be nice if they had actual actual healthy drink options like a flavored sparkling water. The flight was very dark because nobody was sitting on the left side and they didn't open any of the windows. The plane was kind of and had small overhead bins. There was no distinguishable difference between economy and comfort Plus.
I recently had foot surgery and traveled my first time needing assistance. The flight attendants on this flight went above and beyond accommodating my partner and I. I had a panic attack from the medication I was on, and the flight attendants made me feel safe and comfortable when they saw me in distress. They relocated me to an area of the aircraft that made me feel more comfortable and we had our own row which helped reduce my anxiety tremendously.
On time departure and early arrival. Excellent customer service from flight crew
The bus ride from the terminal to board the plane is uncomfortable and stressful when making a connection.
Salt Lake City (undefined)United States
Fairbanks (FAI)United States