$51 Find cheap flights from San Juan to Guatemala City

the planes are not modern there are no phone chargers

LOCKED MY BAG WITHOUT CONSENT. Had to have my zippers cut upon arrival in Costa Rica.

I expected the plane to be as the one I took from manaos to Bogota and unfortunately it wasn’t as nice, the sits didn’t recline and there was not onboard entertainment.

Seat space was terrible no food on a six hour flight

Boarding was very expedite. The chairs are fixed you can't rest comfortable during the flight.

Awful. I checked in online and there was no option to pay for baggage, at the airport when I checked in my baggage was received and Iwas not charged. When I got to LA during the boarding process I was told I didn't pay for baggage, the crew resolved I was let in the plane. When I got to my final destination my baggage was not there. It took me two days to receive my baggage. Bad service ever!

It is better at the jfk than my home country. It was very easy and everything was on time.

My experience was amazing! They helped my elderly mother board on early through a wheelchair and were accommodating to have us sit together since our seats were in different locations. When landing at the airport in GUA they were very helpful with full of hospitality.

Delay almost an hour which meant when we got to Guatemala there where 3 flights at the same time, you can imagine the caos in customs, avianca doesn’t care about passengers or schedules

I flew with my service dog unfortunately they didn’t allow it to flight on the canine, but ok, the only problem was that when I arrived to Quito it took 1 hour to deliver my dog, they were supposed to deliver it the moment we get off the airplane.

Flight attendants to show up on time, offer drinks and food.

Avianca: you pay for a high-end flight and you fly like a low (very low) cost!

Seats in coach aren't padded enough for a 6 hour flight

Plane was good but was delayed. probably not AA fault but caused a 1 hour delay. Seating was cramped.

Me and my husband experienced very bad in American Airlines. We missed our flight going to Doha. The American Airlines was delayed we arrived already 10:27pm. Supposed to be 9:40 pm. So what they did they rebooked our flight and they gave us a hotel. When we arrived at the hotel the front desk said it was fully booked already. Oh my gosh! I said why did you accept the booking if it's fully booked. The guy said that's American Airlines they just book even it's already full. That's 2am already, we have nothing to do so, we decided to go another hotel. We pay the room, food and taxi. Pls give an action on this matter. Refund our expenses and give us more compensation. Not only our room, food, taxi but also our efforts, tiredness looking for a room that can accommodate us.

Being back games on the in-flight entertainment. Also your flight attendants need a break, raise, or overall attitude adjustment.

The same with the other leg of the flight. Wi-Fi is more expensive than any other airline I've been on, and the charge is by the hour, not for the whole flight.

They needed to de-ice the plane. Apparently airlines have a problem keeping their de-icing vehicles in good repair. After we backed away from the gate we sat and didn't move for nearly an hour. Nearly an HOUR with minimal communication from the flight crew. Eventually the sun took care of what American Airlines could not and melted the minimal ice. We finally took of a hour late which, in turn, jacked up our connection in Chicago.

My trip was delayed for more than 3 hours without any explanation. Also I have a business meeting that I lost.

We had a humorous and kind flight attendant, boarding was efficient, flight smooth, pilot gave updates and was humorous too, two drink services was very helpful. In flight entertainment is always appreciated

the handling of my luggage. It was Lost or stolen At my destination.

This was a Business class award ticket redemption using Alaska miles. Flagship Business was great for a transatlantic evening flight!

The boarding attendant was slightly rude when I asked about checking our stroller. Made me feel like I was bothering her.

The crew was courteous and are very well prepared for the job.

They seemingly have no respect for their customers, on any level. Avoid flying spirit, they will bump you to another flight without thinking twice so they can sell your seat, no joke.

Our flight was delayed two hours. We nearly missed our connecting flight and had to rush across the airport with little kids and all their luggage. They didn’t give us enough time to walk from one gate to the other, then when we got on, we waited another half hour while the crew loaded cargo. It seems like they could have given passengers more time if they had cargo to load anyway.

The flight was delayed almost two hours on the front end, and an hour on the backend once we landed and waited for a gate to open up. We were told to remain in our seats during that whole delay and I had to go to the bathroom badly. I was unable to hold it and was forced to urinate in my pants while in my seat. I then had to sit in it until we finally deboarded and I was able to change my clothes.

There are additional charges for everything including water. If you are unwilling to pay additional charges you are afforded no comfort at all. Seats are smaller than other airlines and do not recline. Schedule changes appear to be customary because you encounter them on departure and return.

They're terrible. 3 to 4 hours delayed. Also they don't even offer you water in the flight. You have to purchase everything. The seats are so uncomfortable. Never again will flight with them.

después que atrasaron el vuelo una hora, al montarnos en el avion, nos quedamos otra hora mas varados.

Deleted flights Aruba to Fortlauderdade more 8 hrs Deleted flight Fortlauderdade to Aruba for 4 hrs . No food vaucher terrible services 😞

The purpose of Spirit is to get you where you are going with no fluff, bells or whistles. It’s literally a well built, great engine, tuna can. I can’t complain about the flight as the price more than outweighs any complaints anyone could ever have but it’s not the most comfortable ride in the world. I have always felt safe on board and the take off and landing are always incredible. Some free water on board would be nice at least.

Not have to pay for every single item to take a flight. Seating and delays sucked.

Flight was delayed on the runway for 40 minutes the crew did not even offer even water to passengers to compensate for the flight delayed. The flight was delayed due to aircraft mechanical issues. Worst customer service ever

Pro: The stuff was great. Friendly, patient and caring. Our seat row was clean. The bath room was clean. Our flights were close to on time. Con: The leg room is too small. No blankets or pillows. No entertainment devices at all. I can’t remember to have a food choice. I would fly again with frontier for short distances.

The flight was delayed and I had to cancel because I would have missed my connection and there were no other flights for the next two days. They also lost my bag!!

Poor communication. Plane was available, but crew to fly. It was not so flight was delayed. Our flight was overbooked, so carry-on. Baggage was denied without proper notification before hand. Cost of bags to be checked is outrageous.

I like the easy check-in and boarding process. I love the non stop flight

Great option to American Airlines. Affordable prices when compared to AA. Prices in AA to and from Puerto Rico are like Fly Emirates to Kwait.

The flights were right on time. The issue that was the most difficult was the lack of legroom on the planes

Everything costs something on this airline .... even snacks!! What a racket! We got to the airport nice and early only to wait in a line while there were no reps at the counter. Once we got to the counter to check our bags (which cost almost as much as the flight to check), we were told we were too early?!!! and had to wait an hour to check in. Then, to add insult to injury, because we didn't PAY to choose our seats, we were seated separately. I HATE THIS AIRLINE.

Boarded late, no communication as to why, a lot of turbulence