$438 Find Cheap Flights from Santiago to Amsterdam

The boarding procedure got confusing because they wanted to weigh everyone’s carry-on. Apparently mine was 3 1/2 kg over their limit. I didn’t know they had a limit. And at the check-in desk, nothing was said about this. They wanted me to check the carry-on at no charge and that would have been fine except then they told me at my connection in London I would have to go outside to baggage claim retrieve my bag, and then recheck it. In other words, they could not check it to my final destination, only to London. I told him this was unacceptable so after a few minutes of discussion, they came back and said that my bag would be OK to carry on the plane. It seems that if you have a connection then the weight is not as important. Then when I actually went to board the boarding agent said I needed a tag indicating that my bag had been weighed, even though she had just five minutes ago talked to the same person who cleared me. Lots of confusion seems like a very bad process. They need to improve this.

The crew was super friendly and helpful. The food was quite good. An overall positive experience.

Everything went smoothly, and we even arrived 40min earlier than scheduled, on an Orland-Madrid route.

It was budget airline Veuling, even though we booked Iberia.

The crew was amazing. I appreciate the level of professionalism in the Iberia crew.

why can't planes be boarded from back to front?? everything was great otherwise

We flew into Barcelona and the plane was so cramped and very uncomfortable and dirty. But we flew out of Madrid and that plane was much better. Would fly Iberia again.

Flight to get to Barcelona was cancelled and then the next flight was overbooked. Cancelled the entire trip and went elsewhere. Fighting with iberia to get my money back. Ill never book this carrier again!

We were delayed 2 hours because the crew was late. They need better planning by the crew, we had to sit in uncomfortable seats waiting for them.

We departed late but made up most of the time in flight. Our ticket was pure economy, so it wasn’t anything fancy; however, I heard that we arrived in Madrid at the exact same time that First Class passengers arrived! Overall, our experience was similar to what we had on other American Airlines transatlantic flights - good value at a reasonable price. We were even able to get our carry-on baggage onto the plane without needing to gate check it.