The CX617 from HK to BKK was delayed more than 1.5 hours.
The CX617 from HK to BKK was delayed more than 1.5 hours.
Horrible - they lied to me about baggage & boarding, even though I specifically spoke to their agents the day before my flight about my issue. When I showed up they did not let me board and stranded me at my airport until I bought a new flight with money I did not have to spend.
All four American Airlines flights I took in last seven days were delayed. Caused me loads of problems, missed meetings, loss of time and money.
American cancelled our flight home. Zero option for hotel, alternative transportation and took 3 hours to find our bags so we could take a 3 hour UBER ride home on our dime. Never flying AA again.
They gave my seat away although it was a connecting flight with them and the flight was a bit delayed.
They ocer booked the connecting flight. My bags took a long time to come out, nevertheless I got to the gate in time to board, but they have given my seat to another passenger. They were aware I was connecting from another flight that was a little late, but they did not care. The customer representatives were rude. A horrible experience.
Flight was cancelled had to move to another gate late again no internet paid for the month and never can use it waste of money
Not being able to purchase my check in baggage online was a negative.
LATE LATE LATE!!! Plagued by late AA flights on this trip. Such a drag. This one was by far the worst.
WiFi connected but only let you go to the AA website, not even text messaging worked.
I paid for WiFi, but it (WiFi) was very very slow, will never take again! Impossible open Utube 😤😤😤
No frills, limited comfort, no food, no entertainment, but fine
You get what you pay for. At least they spend money on getting a crew with awesome customer service skills. Carousel was horrible. Waited over an hour for luggage. Mothers were there with young babies. Only one baggage handler was working the carousels. The flight could have been good had we not had this horribly long, exhausting wait twice on one trip.
Unnecessary announcements through out flight. WiFi on plane is terrible and overpriced
Cancelled my flight last minute and had to end up driving to Texas from Atlanta last minute. I’m going to miss another day of work, drive back to Atlanta , in my own car and spirit doesn’t want to refund the money. First time I tried flying anyone else but delta and I get ripped off . And I had. To pay for seats for a flight that didn’t happen. Usually you could say you get what you pay for but in this case, didn’t get anything and paid for everything never flying spirit again, or even attempting it or thinking about it.
Arrogant lady acting up at check in using fowl language and no one contacted police or security
Was not able to board the flight due to a horrible policy that I needed to be at the gate 1 hour before departure. I lost money on this and the connecting flight due to having to book on another airline. I was flying to Florida for my mother's cancer surgery in the afternoon.
I was charged $99 for a carryon on the 4th out of 4 flights only. It was placed under the seat just like the other times. Ridiculous.
Bad, my flight was delayed several hours. I was suppose to leave at 6:25pm, did not end up leaving till almost 11:00pm.
It was miserable! A week after we booked a non stop round trip ticket Atl-LasVegas, we were told that our non stop return flight from Las Vegas to Atl had been changed to a one stop flight through Fort Lauderdale, without any reason or explanation. When we got to the Las Vegas airport to catch our now 1:16pm flight to Fort Lauderdale, the flight was delayed until 5:30pm, which made our connexion at Fort Lauderdale impossible to catch. When we got to Fort Lauderdale, we ran to the gate where our flight to Atl was, hoping to catch it, even though we only had 7 minutes before take off time. To our dismay, we get there and see a large amount of people complaining in front of the gate because the flight had been delayed due to lack of personnel! We then had to wait another couple of hours to finally take off from Fort Lauderdale. We got to Atl at 5:30 in the morning instead of 11:30. In the meantime, my luggage was also lost, so I had to wait until the next day to get my suitcase back. My husband also lost a day at work because of the delay. We will NEVER fly Spirit again!!
Santiago de los Caballeros (STI)Dominican Republic
Atlanta (ATL)United States
Atlanta - Santiago de los Caballeros