Flight cancelled an hour before takeoff due to "unscheduled maintenance". New flight makes me have to wait for 5 hours in the airport, at a gate totally on the other side of where I'm at, requiring me to take a tram to get from the N terminal, to the C terminal. After waiting for 5 hours I'm informed my new flight is no longer at the gate I'm at, but instead is back in the N terminal where I was previously.
Flight cancelled an hour before takeoff due to "unscheduled maintenance". New flight makes me have to wait for 5 hours in the airport, at a gate totally on the other side of where I'm at, requiring me to take a tram to get from the N terminal, to the C terminal. After waiting for 5 hours I'm informed my new flight is no longer at the gate I'm at, but instead is back in the N terminal where I was previously.
Delayed an hour and sat without updates. Ended up an hour late to destination
The flight was decent again if there was a place that you could put crying children that would be great. Or maybe make a rule against allowing infants on the plane.
Everything was fine -- on time, clear, clean. I don't want to pay extra for in-flight wi-fi
The flight was delayed because the pilots had not arrived on their previous flight yet. The flight was 100% full so it was pretty crowded. I miss having the screens on the back of the seats. It would be great if the Alaska planes had the clip so you can put your phone or tablet on the back of the seat in front of you to not strain your neck. Everything else was very smooth.
It was fine since it ensure we went to our destination in time.
I bought the cheapest ticket. No meal, no checked luggage so I didn't expect much and was surprised by how good the flight and service was. Alaska is now my favorite airline.
No entertainment, food was cookies & juice,water, soda or coffee.
My baggage was in another flight, anit was delayed for one hour.
The maintenance delay was seemingly handled very poorly... Little to no information was provided to the passengers sitting on board for an extended period of time. On a brighter note, at least the cabin crew (flight attendants) did the best they could. They seemingly were provided very little information with regards to the delay. Unless absolutely beyond my control, I can’t imagine buying a ticket on Alaska airlines again, based on this and a previous experience my wife recently had, along with complaints overheard from other passengers.
Boarding, staff and flight great. A bit disappointed with no in flight online entertainment but I'll live. Landing was a bit of a jolt (more than usual) but hey everything else was smooth. LoL
For some reason there was a change in the cockpit which delayed us by an hour
flight changed by airline. then could not check imto mew flight because kiwi had messed up the reservation. still waiting to depart…
Good. Really crowded and busy. Going to Winnipeg plane was crowded and seats very narrow Now I remember why I dislike flying 😈
Having a lot of delayed flights on West Jet, however things always work out. So no complaints.
Check in was seamless , crew very polite , arrived on time!
Nothing special. Unacceptable wait for baggage on arriving in Calgary
Seats can use more cushioning, it felt very hard. The snack option could be better
Over all good. I had some issues with trying to buy my seat. The Westjet system kept trying to charge my credit card, without getting the seat. In the end after 5 times being charged, I got my seat.
I did not have a meal or entertainment, but flight was comfortable, beverage service was quick, crew was very helpful and pleasant. And a very smooth flight overall.
Flew SEA-CA, then CA-NRT. First flight was short but very uncomfortable, dirty, and had very small overhead storage space. The seats and fans were not cleaned and had visible dirt on them. Second flight was perfect.
Lost my bag. My first ever flight with them that they forced me to gate check my bag on, due to them having a 30 year old plane with small carry on bins, and they lost my bag. Never again.
I liked Seattle but nothing air Canada did there was any good at all neither was kayak as when I purchased my flights the price I purchased at was not what kayak charged to my card and there has been no responses to my emails ....
Glad to see the staff of Air Canada take preference in protecting their customers from unruly passengers before they board. Well done
Plane was not clean. Overhead binds and seats were not clean.
Our flight was delayed twice. I was told in Seattle that my bags would go through all the way to Melbourne. I then double checked in Vancouver and was told no they won’t. I’ll have to pick them up and recheck in to my new flight. With the delay in Vancouver I missed my flight in Brisbane. The time we were given to eat dinner was maybe 20 minutes before they came around to collect dinner. I was only halfway through. Just thought air canada would be better
This website did not advise the prices were in $USD, when the flyer (me) was flying within Canada only and only a Canadian resident, and booking this flight in Canada. Furthermore, the area to board the plane was unusually hot and sweaty.
Flights on time. Friendly/pleasant ground and in-flight staff. Better snacks and films with captions,
Affordable & comfortable. Not sure why a party of two I booked at the same time got seated separately.
The flight was delayed with zero compensation only hours before the flight. The pick up driver had a very long drive so he was already on the road when the flight was delayed so he also had to sit and wait there for a long time. again zero compensation for anything. not even a voucher for food or drink.