$430 Find cheap flights from Tokyo to Buffalo

The 1st class male crew member was very pleasant - the short female with round glasses , maybe in 50’s had no personality- never spoke when delivering my food, drink, & never smiled the whole trip! In fact looked annoyed when the boarding proses was happening- I would never hire this woman - unfriendly . Have never dealt with a crew member like her-

A regional sized plane was used for a cross country flight with no overhead bin space. I had to "pink check" my laptop and my medications. I was NOT pleased!!!!

Best airline! Always friendly and welcoming. Skyclub was great and loved the fast free wifi on board. I also love that you can pre-order your meal on the app!

The gate area was incredibly short staffed, with one representative manning 4-5 flights, which caused a 3 hr delay in boarding even though the plane was all ready to leave. Other flights also were delayed because of this. The flight crew was awesome and I feel bad for the only gate worker on call, but Delta needs to hire more employees.

The flight was excellent, I recommend people to fly with Delta

It was a crowded flight. They did the best they could.

Super good crew... food was pretty awful- overall Delta is my favorite carrier- takes off on time, good boarding process etc.

Boarding was a little confusing as many folks were trying to get on through priority boarding instead of general. Everything else was excellent.

When checking our bags at the Virgin Atlantic counter, the employee told us that we should go to Delta because we needed to verify our passports and our names. Fortunately the employee organizing the line stopped us and asked why we didn't hand over our suitcases. He sent us to another line and told the employee that we already have the passports verified in the reservation. She understood and received our suitcases. In London they have a general waiting room, where you stay until the gate number of your flight is announced. KAYAK informed us the gate number hours before the airlines did. Just like the flight to London, the legroom is too small. abusive for a flight of so many hours.

Boarding was great. The flight landed early. It took the crew over an hour and a half to bring out drinks. I paid to upgrade my seat to Comfort+ only to be near a crying/screaming baby who was seldom quiet. Noise-cancelling earbuds didn’t even help. Waste of money to upgrade.

I like the boarding process, it was fast. The seat doesn’t have a TV for a long flight and food wasn’t served, just snacks.

Not being able to purchase my check in baggage online was a negative.

The food has never improved. It will never improve. But when I'm boarding a flight in priority boarding and I've spent 10 hours inside the security area of the airport and I get "randomly" selected for additional screening as I board the plane when the flight has already been delayed, and I work as a military contractor that has been issued visas direct from JMOD, I find it ridiculous. I would never recommend anyone to use AA on international flights. JAL is a better airline with older planes. The flight attendants on international hauls on American also have a chip on their shoulder and really dont deliver the same level of service code share partners do.

Comfort of seats, ease of boarding. Food selection could be better

I arrived to the airport 2 hours before my American Airlines flight was scheduled to take off. I have TSA pre-check. The airport was crazy packed when I arrived. After momentarily standing in the pre-check line, the TSA agent said that I am not pre-check. Of course I said that I am because I entered my KTN number on all my traveling sites and programs. I had to get out of line and go back to the AA counter to discover that American Airlines did not add my KTN to my boarding pass. I had to call TSA to find out my number, then have AA enter it onto my boarding pass. The emblem would not load onto my boarding pass. By this time, I decided to use my Clear in order to get through TSA but the line was ridiculous long. By the time I made through TSA, I missed my 11:08am flight and was re-booked for the 5:30pm. This is after the AA employee told me I should have gotten to the airport early. AA use to be a dependable airline not I use them only if I have too.

Horrible people at the gate, they force me to check in my carry on, even thought no one behind me has to do it. I had to get out of the airport in NY to get my bag and go thru security again on my way to Honk Kong. The worst part is the employee threatened me with loosing the flights if don’t comply.

Transfer from Terminal 1 to Terminal 3 by bus is chaotic, because as per information Free Shuttle Bus was supposed to take passengers from Domestic Terminal 1 to International Terminal 3, but the bus took us from Terminal 1 to terminal 2, then to Terminal 1 ,, 2 and finally to Terminal 3

The flight crew was really wonderful, incredibly helpful as well as patient. I was able to watch entertainment on my phone but didn't have access to my headphones and I didn't want to bother the flight attendants. The food wasn't an issue for me because I am a vegan and brought my own food on board. The flight left on time and arrived ahead of schedule. It was overall a good flight.

The flight attendants were excellent. They were Japanese obviously. They helped my wife navigate the controls for the seat. The lunch setup was wonderful. They were always walking up and down the aisles to be sure there were no problems.

Cut off carry ons, had to check, got on and there was plenty of bin space. Disappointing.