KAYAK is a search engine that compares rental car products offered by each rental car company and finds the lowest price.
When you select the product that is optimized for you, we will link you to the site so that you can complete your reservation. We do not collect or manage reservation information of KAYAK customers.
Therefore, if you need to cancel or change your reservation, you must contact the car rental company or site where the actual reservation was made.
If you are not sure which car rental site you booked on, please check your payment details. If you look at the payment destination, you can confirm the reservation destination. Alternatively, you can check the history record of your internet browser or search for the same conditions again at KAYAK to see which site the reservation was made on.
Cancellation policy is subject to the regulations of each car rental company and may vary depending on the conditions selected at the time of booking. Before canceling, please check the cancellation policy on the reservation confirmation, and if you have any further questions, it is best to contact the website where the reservation was made.