Galaxy Hotel Iraklio

5 of 5 stars
75 Dimokratias Avenue, Heraklion
Sep 21 - Sep 28
(1 room • 2 guests)
9.0
Excellent
2943 reviews

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Lounge view of Galaxy Hotel Iraklio
Other view of Galaxy Hotel Iraklio
Lounge view of Galaxy Hotel Iraklio
Buffet view of Galaxy Hotel Iraklio
Buffet view of Galaxy Hotel Iraklio
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Overview

Check-in: From 3:00 pm
Check-out: Prior to 12:00 pm
+30 281 023 8812
75 Dimokratias Avenue, Heraklion

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Amenities

Outdoor pool
Fitness center
Restaurant
Bar/Lounge
Room service
Free Wi-Fi
Tea/coffee maker
Coffee machine
Free parking
    Accessibility and suitability
  • Entire unit wheelchair accessible
  • Hypoallergenic
  • No smoking
  • Lower bathroom sink
  • Lowered sink
  • Non-feather pillow
  • Designated smoking area
  • Increased accessibility
  • Roll-in shower
  • Elevator
  • Shower chair
  • Accessible by elevator
  • Accessible parking
  • Adapted bath
  • Toilet with grab rails
  • Upper floors accessible by elevator
    Services and conveniences
  • Car rental
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Hammam (Turkish bath)
  • Meeting/Banquet facilities
  • Public transport tickets
  • Room service
  • Tour desk
  • Key access
  • Key card access
  • Foot massage
  • 24hr front desk
  • Safety deposit box
  • Bottle of water
    Basics
  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Adapter
  • Body soap
  • Trash cans
  • Conditioner
    Bathroom
  • Higher-level toilet
  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Raised toilet
  • Shower
  • Shower cap
  • Additional bathroom
  • Bathtub
  • Spa bath
  • Toilet
  • Toilet paper
  • Toothbrush
  • Walk-in shower
    General
  • Window
  • Family rooms
  • Interconnected room(s) available
  • Lockers
  • Pool view
  • Storage available
  • Seating area
  • Slippers
  • Sofa
  • Soundproof rooms
  • Soundproofing
  • Telephone
  • Carpeted
  • City view
    Dining
  • Electric kettle
  • Grocery deliveries
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Breakfast in the room
  • Tea/coffee maker
  • Kettle
  • Refrigerator
  • Coffee machine
    Pool and spa
  • Spa
  • Outdoor pool
  • Pool towels
  • Pool with a view
  • Steam room
  • Massage
  • Pool bar
    Bedroom
  • Extra-long beds (> 2 meters)
  • Feather pillow
  • Fold-up bed
  • Socket near the bed
  • Sofa bed
  • Clothes rack
  • Wardrobe or closet
    Laundry
  • Laundry facilities
  • Ironing service
  • Laundry service
  • Pants press
  • Iron and ironing board
  • Drying rack for clothing
    Health and safety
  • Daily housekeeping
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • First-aid kit
    Parking and transportation
  • Airport shuttle (surcharge)
  • Free parking
  • Shuttle service (additional charge)
  • Street parking
    Media and entertainment
  • Flat-screen TV
  • Shared lounge/TV area
  • CD player
  • TV
    Outdoor
  • Garden
  • Terrace/Patio
  • Beach chairs
  • Balcony
    Workspace
  • Fax/photocopying
  • Laptop safe
  • Desk
    Family friendly
  • Cribs available
  • Kids meals
  • Babysitting/child services (surcharge)
    Things to do
  • Beach access
  • Bicycle rental
    Fitness
  • Fitness center
  • Gym

Location

75 Dimokratias Avenue, Heraklion

Reviews

9.0
Wonderful
2943 verified ratings
Wonderful
2005
Very good
551
Good
221
Okay
68
Fair
56
Mediocre
19
Poor
23

Summary of reviews

Guests say
Guests consistently praised the hotel for its excellent breakfast options, friendly and helpful staff, and convenient location close to attractions and amenities. Cleanliness was also highlighted, with many guests noting well-kept rooms and public areas. The pool was appreciated by several guests, though a few mentioned occasional issues such as closures or difficulty getting drinks. Some minor negatives included small room sizes and occasional noise, but overall, guests were very satisfied with their stay, especially enjoying the service and breakfast.
AI-Generated from customer reviews
Service10 out of 10
Location10 out of 10
Breakfast10 out of 10
Cleanliness9.5 out of 10
Pool8.5 out of 10

All reviews

10
Wonderful
Milan, Aug 2026
Pros (+) Everithing was fine. Room, not a big resort, very nice personal
10
Wonderful
Oleg, Aug 2026
Pros (+) Location,great breakfast
Cons (-) we had a bad smell in our room it was upgraded a day after
10
Wonderful
Linda, Aug 2026
Pros (+) Full service hotel, extremely friendly & helpful staff at reception, exceptional breakfast & also prepared a glutin free breakfast bag when early flight times required very early departure. Beautiful pool area, convenient location, fantastic mattress, and pillows, and room accommodations.
Cons (-) Not a thing, forgot to mention the restaurant was lovely as well as the bar for an evening cocktail.
10
Wonderful
Pavels, Aug 2026
Pros (+) Service,attitude
Cons (-) Nothing
10
Wonderful
Chara, Aug 2026
Pros (+) Breakfast was genuinely 5-star level — a real highlight of the stay. The staff were attentive, helpful, and brought such positive energy throughout. Everything in the room was spotlessly clean and comfortable.
Cons (-) The room and balcony were a bit compact, so there wasn't really space to sit outside — but it didn't take away from the stay.
9.0
Wonderful
Dora, Aug 2026
Pros (+) Staff was very helpful and friendly. The room was big and clean.
10
Wonderful
Zehavit, Aug 2026
Pros (+) Great team, excellent service. Good breakfast, nice pool
Cons (-) Rooms are a bit small
10
Wonderful
Zalia, Aug 2026
Pros (+) The staff is immaculate. Very good service and the hotel is very clean.
Cons (-) The buffet dinner could be slightly less expensive. Otherwise everything great
6.0
Okay
Shimrit, Aug 2026
Cons (-) Poor breakfast. Not very clean
7.0
Good
Yasmine, Aug 2026
Pros (+) Good location, near old town, but not too close.