Galaxy Hotel Iraklio

5 of 5 stars

75 Dimokratias Avenue, Heraklion

Sep 21 - Sep 28

(1 room • 2 guests)

9.0

Excellent

2812 reviews

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Overview

Check-in: From 3:00 pm

Check-out: Prior to 12:00 pm

+30 281 023 8812

75 Dimokratias Avenue, Heraklion

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Amenities

Outdoor pool

Fitness center

Restaurant

Bar/Lounge

Room service

Free Wi-Fi

Tea/coffee maker

Coffee machine

Free parking

Accessibility and suitability

Entire unit wheelchair accessible
Hypoallergenic
No smoking
Lower bathroom sink
Lowered sink
Non-feather pillow
Designated smoking area
Increased accessibility
Roll-in shower
Elevator
Shower chair
Accessible by elevator
Accessible parking
Adapted bath
Toilet with grab rails
Upper floors accessible by elevator

Services and conveniences

Car rental
Wake-up service
Concierge service
Currency exchange on-site
Hammam (Turkish bath)
Meeting/Banquet facilities
Public transport tickets
Room service
Tour desk
Key access
Key card access
Foot massage
24hr front desk
Safety deposit box
Bottle of water

Basics

Wi-Fi available in all areas
Internet
Fire extinguisher
Free toiletries
Smoke alarms
Heating
Air-conditioned
Free Wi-Fi
Linens
Towels
Shampoo
Adapter
Body soap
Trash cans
Conditioner

General

Window
Family rooms
Interconnected room(s) available
Lockers
Pool view
Storage available
Seating area
Slippers
Sofa
Soundproof rooms
Soundproofing
Telephone
Carpeted
City view

Bathroom

Higher-level toilet
Hairdryer
Bathrobe
Private bathroom
Raised toilet
Shower
Shower cap
Bathtub
Spa bath
Toilet
Toilet paper
Toothbrush
Walk-in shower

Dining

Electric kettle
Grocery deliveries
Special diet menus (on request)
Restaurant
Bar/Lounge
Food can be delivered to guest accommodation
Minibar
Breakfast in the room
Tea/coffee maker
Kettle
Refrigerator
Coffee machine

Pool and spa

Spa
Outdoor pool
Pool towels
Pool with a view
Steam room
Massage
Pool bar

Bedroom

Extra-long beds (> 2 meters)
Feather pillow
Fold-up bed
Socket near the bed
Sofa bed
Clothes rack
Wardrobe or closet

Laundry

Laundry facilities
Ironing service
Laundry service
Pants press
Iron and ironing board
Drying rack for clothing

Health and safety

Daily housekeeping
CCTV in common areas
CCTV outside property
24-hour security
First-aid kit

Parking and transportation

Airport shuttle (surcharge)
Free parking
Shuttle service (additional charge)
Street parking

Media and entertainment

Flat-screen TV
Shared lounge/TV area
CD player
TV

Outdoor

Garden
Terrace/Patio
Beach chairs
Balcony

Workspace

Fax/photocopying
Laptop safe
Desk

Family friendly

Cribs available
Kids meals
Babysitting/child services (surcharge)

Things to do

Beach access
Bicycle rental

Fitness

Fitness center

Location

75 Dimokratias Avenue, Heraklion

Reviews

9.0

Wonderful

2812 verified ratings

Wonderful

1907

Very good

534

Good

210

Okay

Fair

Mediocre

Poor

Summary of reviews

Guests say

Guests appreciated the hotel's excellent breakfast, friendly and helpful service, and convenient location close to city centers and transport. Cleanliness was noted positively by several guests. Some guests mentioned small room sizes and occasional noise issues, but overall the hotel provided a pleasant and accommodating stay with good amenities and attentive staff.

AI-Generated from customer reviews

Breakfast

Service

Location

Cleanliness

Room Size

All reviews

Wonderful

Andreas, Feb 2026

Pros (+) EXCELLENT

Cons (-) X

8.4

Very good

Anonymous, Jan 2026

I enjoyed my stay at this hotel!

Wonderful

Eva, Jan 2026

Pros (+) The staff was so helpful and went out of their way. The rooms and room service was impeccable! The BREAKFAST was incredible!!! The staff is waiting on your every need! Just WOW. A special shout to Ionella on the maintenance staff who helped me clean dog poo off my shoe 🙂‍↕️🙂‍↕️. WiFi, rooms, beds everything was super! Free water and cookies every day!

Wonderful

Rosalind, Dec 2025

Pros (+) Friendly and helpful staff. Immaculately clean. Inclusive breakfast and parking.

Cons (-) Long way to walk to old town so need car or taxi.

Wonderful

Nikos, Dec 2025

Pros (+) Very polite and helpful staff

Cons (-) nothing

Wonderful

Brenda, Dec 2025

Pros (+) I had trouble figuring out where to park my car and the staff was so patient and kind with my confused phone calls. My room was upgraded to a lovely suite and I thoroughly enjoyed the restaurant for dinner and the morning breakfast.

Cons (-) It would have been helpful to have received instructions on where to park ahead of time. And, parking spaces are limited--I was fortunate to get the last one.

Wonderful

Beth, Nov 2025

Pros (+) Attentive staff, great breakfast

Cons (-) On quite a main road

Wonderful

Liang, Nov 2025

Pros (+) The breakfast is very delicious, the location is very convenient and the service was excellent. I will recommend your hotel to my freinds.

9.0

Wonderful

Liis, Nov 2025

Pros (+) We booked the hotel mainly because of the location and proximity to the city centre. However all our expectations were exceeded. The hotel is clean, comfortable and has everything to make your stay perfect. Yes, the rooms are not as big as in some other hotels, but these are comfortable and clean. Top points go to the staff. Everybody was kind, helpful and cheerful. We dined in PerSe restaurant, b...

Cons (-) -

9.0

Wonderful

Stephanie, Nov 2025

Pros (+) Good location, clean room, friendly staff, good breakfast

Cons (-) The orange juice at the breakfast