Guests consistently praised the hotel's excellent central location, varied and high-quality breakfast, and friendly, attentive staff. Cleanliness was also a strong point, with many reviews highlighting clean rooms and public areas. However, several guests found the rooms to be small or cramped, especially for groups or families, and some noted that the room size did not always match their expectations. Despite minor issues with room size and occasional noise or parking difficulties, the overall impression was very positive, with many guests recommending the hotel for its value, amenities, and service.
AI-Generated from customer reviews
Location10 out of 10
Breakfast10 out of 10
Service9.5 out of 10
Cleanliness9 out of 10
Room Size3 out of 10
All reviews
1.0
Poor
Linda, Nov 2026
Pros (+) Nothing. Rudeness of staff negated any positive feelings
Cons (-) Rudeness of staff and manager.
8.0
Very good
Ulrika, Oct 2026
Pros (+) Good location & nice staff
Cons (-) A little shaded around the pool area
10
Wonderful
Hong, Oct 2026
Pros (+) We had a lovely stay, the rooms are nice and clean The staff is always very nice (special mention to Irini at the restaurant who always went the extra mile to make us feel welcome(
10
Wonderful
Nancy, Oct 2026
Pros (+) We arrived at 3:00 am and were greeted by a super friendly woman who was expecting us and quickly got us checked in and settled in our room. She even gave us a 13:00 late check out since we arrived so late. There was an elevator. The location was a ten minute drive from the airport. The room was very clean and had very nice amenities. The buffet breakfast was outstanding.
9.0
Wonderful
Siegal, Oct 2026
Pros (+) Very friendly staff (Pavlos !) and spotless clean establishment. Elegant lobby to a degree. We were three and in the only room available the limited space was a problem. the evening dining was ok with limited generosity to food quantities which was surprising when taking in consideration the pricing. Breakfast was excellent which allowed a wide choice and attentive staff. A very pleasant experienc...
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9.0
Wonderful
Elle, Oct 2026
Pros (+) The exceptionally welcoming, courteous, and helpful staff. They make you feel like an exclusive guest from the moment you arrive. Best hotel´s breakfast I ever had - at Vetri Restaurant had extensive variety, fresh Cretan ingredients, and locally sourced juices. Excellent night's sleep due to the high-quality bedding and the quiet, residential location of the hotel.
10
Wonderful
Eduardo, Oct 2026
Pros (+) The accommodations and the service of the staff you cannot ask for better service and a nicer location. We were located on a main street and in the center of the city highly recommended
9.0
Wonderful
Kim, Oct 2026
Pros (+) Staff was extremely helpful with an issue we had. Vaso in reception was especially helpful.
9.0
Wonderful
Anna, Oct 2026
Pros (+) Breakfast and service are great
10
Wonderful
Kathryn, Sep 2026
Pros (+) It was beautiful, spacious, great location. We enjoyed the pool and our breakfast was excellent. Staff was very friendly and accommodating. Highly recommend this property.