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The views
Had no hot water 3 days
Easy to access, always found a parking spot nearby. Coffees and restaurants near plus a mini market. Hotel is selling water and it made our first day of the stay easier. Well equipped kitchenette and clean toilet. Balcony is big and bed was huge and comfy.
Overall look is a bit outdated but price matched so no issues.
Nice room with balcony, bathroom, small kitchen and sea view. Rooftop terrace with large pool. Very friendly and helpful staff, also the cleaning personnel are always ready for a smile. Wim and Anneke from Belgium
It's a steep walk, but, hey, everything is a steep walk in Puerto de la Cruz...
Special thanks to Emmanuel at front desk who was very responsive and accomadating.
Clean rooms, comfortable beds and extremely friendly staff
Everything was good
Clean, quite, extremely friendly staff, easy check in, rooftop pool with little bar, big rooms and comfortable beds
Everything was good
Great staff and lovely pool
Dated hotel, needs some love and renovation Bar and restaurant should be open during peak times
Great for solo traveller who enjoys walking. Room clean, good rooftop pool with good sunbathing, nice balcony with sea/mountain view on 3rd floor.
Pool bar does not have a regular timetable for opening.
We both couldn’t resist the charm of Emanuel the receptionist. What can I say, he was always there to greet you with a beautiful smile and genuine warm welcome day or night. We decided to stay on because of his charm, truly a great asset to the hotel. The hotel itself is very dated, but excellent value for money. Needs a good revamp, but you get what you pay for. Rooms very spacious either fantast...
Bed mattress needs changing as very hard, but this was soon solved when I put the blankets under the sheets.Read more