Guests consistently highlight the excellent service and friendliness of the staff, noting their helpfulness and professionalism. Cleanliness is also well regarded, with several guests mentioning clean rooms and pleasant-smelling facilities. The breakfast buffet and pool areas receive positive feedback for quality and maintenance. However, some guests express neutral or mixed feelings about the location, and there are occasional complaints about room size, noise, and lack of amenities like mini-fridges. Overall, the positives focus on service, cleanliness, breakfast, and pool facilities.
AI-Generated from customer reviews
Service9.5 out of 10
Cleanliness8.5 out of 10
Breakfast7 out of 10
Pool7 out of 10
Location3 out of 10
All reviews
7.0
Good
Laura, Oct 2026
Pros (+) Location was good, Room very clean and good value for money.
Cons (-) Some of the staff were a little unfriendly. The food selection at lunch time was poor however the breakfast and evening meal was better. Drinks were good for all inclusive but having to mess around with the token at the end to get your cup back the following day was a bit of a pain.
10
Wonderful
Lunt, Oct 2026
Pros (+) Great pool, addition of all inclusive if wanted
Cons (-) Nothing
7.0
Good
Nicola, Sep 2026
Pros (+) Location was perfect for us. Hotel was very clean and the breakfast was lovely...lots of choices.
Cons (-) No fridge in the rooms...first time ever in a hotel. I thunk its essential in hot countries to give guests the option to have drinks stored in fridge. While there were vending machine in the hotel lobby I still don't find this enough as bought drinks to room.and warm within minutes. I rang about it on day 1 and was told that there are only fridges in superior rooms. I was surprised as literally en...
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6.0
Okay
Joanne, Sep 2026
Pros (+) Staff were lovely. Location was good.
Cons (-) When in the bathroom, you could hear the person in the next room doing their business, including being sick etc.no insulation in the adjoining cupboard. Doors slamming in the middle of the night could do with gas struts on them. The balcony y doors were an issue very heavy and noisy.
5.0
Fair
Patricia, Sep 2026
Pros (+) The entertainment people were fun The location was good & central cleanliness was good good size pools with plenty of sunbeds
Cons (-) Sound proofing was dreadful, the couple in the next room were up all night talking & playing music which was very audible through the communal vent Food - lots of choice but pretty basic, it felt like a canteen Wi fi was very sporadic
6.0
Okay
Leigh, Sep 2026
Pros (+) The staff were helpful and cheerful. The pool area was kept clean and had plenty of Sun beds.
Cons (-) The entertainment was of poor quality and the food was lacking in choice.
8.0
Very good
Tina, Sep 2026
Pros (+) How clean it was
3.0
Poor
Mohammed, Sep 2026
Pros (+) Only the food.
Cons (-) The location and the room. I can literally hear every one next to me even when they go to the bathroom. Very unpleasant experience
10
Wonderful
Zanine, Sep 2026
Pros (+) Friendly staff good food location is great all round brilliant
Cons (-) Na
10
Wonderful
Jaymey, Aug 2026
Pros (+) This was our 4th stay here. My children won't let me book anywhere else. The staff are so accommodating and lovely, the entertain is great and the food is always good.
