The beautiful atmosphere, the spanish style building, the check in people.
The huge pet fee! ! No military disc. I told the desk I would like to pay with cash, she said I still need a credit card., I said can I checkout with cash tomorrow, she said yes.Next morning they slippd a statemt under the door, charged everythg to card
When we checked in there was standing water in the tub. Maint. Came fixed the problem next morning same problem. Couldn't move us and I was told I would hear from the manager. To this point nothing
Nice view of mts with i25 in foregroundLocation should have been perfect but roads and interstate surrounding was hard to maneuver
Hodgepodge color scheme of roomNoiseTowels were thin and worn
Art in hotel
VERY difficult to locate for a non-local. Bathroom needs updating; to small. Freeway noise made first night very difficult to sleep, requested room change. Toilet would not flush in first room.
The Lobby was beautiful and the hotel was exactly where we needed it to be. There were restaurants and shopping about five minutes away, right on the other side of I-25.
The ONLY thing bad about this hotel was that the shower control was mounted incorrectly and we couldn't get warm water for a shower. It was either icy cold or scalding hot. I had to just get wet and rinse with cold water.
This hotel has a great pool and was very quiet.
No it was a great stay with my kids.
Cleanliness, staff friendliness, checkout is later than normal, and overall atmosphere is very nice.
Breakfast was pricey.
Staff members were friendly, professional and efficient.Very nice view from room.Starbucks coffee in room!!
Nothing enough to mention.
Conveniently located to our sites. The restaurant/bar area was a great convenience for coffee/breakfast and quick dinner.
Nothing at all - the construction hindered access to the hotel but was not the fault of the hotel. Once this is completed it will be even more convenient.
The hotel staff is friendly and helpful. The courtyard is beautiful. The room was clean and comfortable.
Because of the road work on Pasoe del Norte, it was difficult to get to by the Mapquest directions. After much trial and error, we found it much easier to get to from Jefferson. Did get an unplanned tour of ABQ though.
The room was clean, fluffy pillows, and quite.
The road construction, and outside hand rails needed refinished.
When we requested a baby crib, they staff also brought a gift bad with a bath toy and baby soaps and lotion. Awesome experience.
There was so much chlorine in the hot tub that it burned the skin.
It's location and view of the Sandia mountains.
No. I liked everything.
Upon my late arrival, I was informed that the hotel had overbooked and there was no room available for me. They had already made arrangements for me to stay at a beautiful resort with the meals included. I was very impressed with the accommodations and the way the problem was handled. I subsequently made a reservation at the Courtyard and enjoyed my stay there as well. I would definitely recommend this hotel.
Staff was helful.
BREAKFAST IS NOT INCLUDED!!!! I chose this hotel b/c we needed breakfast included at the hotel due to car arrangements and it was not included.
This was a very nice, comfortable and clean hotel. I would stay there again.
The hotel was very nice. The beds were great, but the noise from the nearby busy highway was so bad we had trouble sleeping both nights we stay there. I dont think we will ever stay there again. Oh by the way , they dont have free breakfast there.