Courtyard by Marriott Albuquerque

Pros: Comfy bed.

Cons: Argumentative staff. Told us breakfast was not included in the room rate when I purchased the rooms that way on Booking.com. Had to provide proof by showing them the booking confirmation. There was a ...

Pros: The front desk staff was very kind and helpful.

Cons: Bistro staff in the morning was not aware of the free Platinum arrival coffee. The Bistro staff in the evening was not aware that one of their sandwiches came with the soup as well as the sides - I was told "no" when I questioned what was written on the menu before they double checked with the kitchen manager who confirmed what I was saying. The gym is incredibly hot with no A/C (at least not during the week I was there). It is also old with very limited equipment. Many of the buttons on my TV remote did not work - when they attempted to replace the remote, none of the buttons on the new remote worked. The A/C in the room is also not on a thermostat and runs constantly. This hotel needs a lot of updates/renovations and additional consistent training for their Bistro staff.

Pros: Good Shower Pressure & Comfortable mattress.

Cons: Restaurant was terribly under staffed. Young man did the best that he could. Was running around with his head cut off trying his best to keep up. Food was very mediocre and cold when it arrived. Not a...

Pros: the lobby and the grounds were nice

Cons: the rooms were aweful. shredded, souled and dingy linens and towels. no bathroom amenities. tv reception poor with snowy screen, pool and spa closed, fitness room tiny, and no air circulation. i am a ...

Pros: Now lobby area and courtyard.

Cons: Pool was closed the entire weekend and we were not notified about it upon check in. Would have stayed elsewhere. Rooms are outdated and Beth rooms really small and dirty. The air conditioning unit was super loud. Needs a revamp asap!