Pros (+) The bed
Cons (-) The staff could have been more active and smile more
4 stars
Holiday Inn Almaty
Photos of Holiday Inn Almaty
Overview
Stylish Almaty hotel in the city centre, with dining, a bar and a gym. At Holiday Inn Almaty hotel, you can admire views of the Tian Shan Mountains and walk to Republic Square in just 10 minutes. Ideally located in Almaty's financial and business district, the hotel is 10 minutes from the Atakent Exhibition Center and a 5-minute walk from Forum Mall, home to a variety of restaurants and bars. The nearest metro station is 15 minutes away, while Medeu Ski Resort and the Koktobe Mountain cable car are within a short drive. Republic Square features lush parks and grand landmarks like the Independence Monument and Central State Museum. Almaty-2 train station and Sairan bus terminal are nearby. Business travelers will appreciate 10 modern meeting rooms, a ballroom for up to 320 guests, and close proximity to Nurly Tau Business Center. Almaty International Airport (ALA) is a 25-minute drive. At this hotel you can enjoy: - Free Wi-Fi throughout - A Business Center - Free parking - Breakfast buffet Relax in spacious rooms featuring minibars, 24-hour room service, and complimentary tea and coffee. All rooms offer work areas and a pillow menu, while suites provide extra space and natural light. Kids stay and eat free. Enjoy elegant dining at the Glasshouse restaurant or unwind at the 24-hour Tipsy Bar and rooftop terrace. Stay active in the gym.
Amenities at Holiday Inn Almaty
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
General
- Family rooms
- Seating area
- Slippers
- Interconnected room(s) available
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- Mountain view
- City view
- Storage available
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Key card access
- Express check-out
- Bottle of water
- Private check-in/check-out
- 24hr front desk
Dining
- Electric kettle
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Kettle
- Food can be delivered to guest accommodation
- Coffee machine
Accessibility and suitability
- Increased accessibility
- Elevator
- Hypoallergenic pillow
- No smoking
- Upper floors accessible by elevator
- Designated smoking area
Bathroom
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Pants press
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Shuttle service (additional charge)
Bedroom
- Socket near the bed
- Sofa bed
- Clothes rack
- Wardrobe or closet
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Babysitting or child care
- Cribs available
Outdoor
- Terrace/Patio
Things to do
- Gift shop
Fitness
- Fitness center
Reviews of Holiday Inn Almaty
7.8
Good
999 verified ratings
Wonderful
313
Very good
166
Good
179
Okay
98
Fair
98
Mediocre
53
Poor
92
Summary of reviews
Guests say
Guests expressed dissatisfaction with the hotel primarily due to poor service and small room sizes. Many reviews highlighted the lack of attentiveness from staff, cleanliness issues, and inadequate amenities. While some guests appreciated the location and breakfast options, the overall experience was marred by these negative aspects.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
7.8 out of 10
6 reviews
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
The hotel offers a great location, clean rooms, and a sumptuous breakfast buffet. The staff are friendly and helpful, making it a good value for money.
Is the hotel staff accommodating and helpful?
The staff are described as hospitable, friendly, and willing to help. However, some guests mentioned that certain staff members were not proficient in English.
How is the cleanliness of the hotel?
Guests have praised the impressive cleanliness of the rooms, but some have mentioned issues with old carpets and dusty cupboard shelves.
What practical information should guests know about the hotel's amenities?
The hotel offers a fitness center, a restaurant with good food, and a convenient location close to a mall. However, some guests have mentioned that the breakfast could have more variety and that the Wi-Fi can be slow.
What can guests expect from the hotel's parking availability?
The hotel provides free parking and is conveniently located near various attractions, making it a great choice for visitors with their own transportation.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Away from the Road
Choose a room far away from the road to avoid noise disturbances at night, as some guests found it to be too noisy.
Consider Bringing Earplugs
Some guests mentioned that the noise from the street was very loud in the room, so packing earplugs might be helpful for light sleepers.
Check Room Amenities
Ensure that the room has a working hairdryer, as some guests reported issues with non-functional hair dryers.
Request a Room with a Bathtub
If you prefer a room with a bathtub, it's advisable to make a specific request, as some guests were pleased to have been provided with a room featuring a bathtub.
Be Mindful of Room Size
Some guests found the rooms to be small, so if space is a priority, consider this feedback when selecting a room.
Explore Nearby Attractions
Take advantage of the hotel's convenient location near the Forum Mall and various attractions, offering easy access to shopping and dining options.
Consider Transportation Options
While the hotel offers an airport shuttle for a fee, guests noted that the hotel's location is close to various attractions and malls, making it convenient for exploring the area on foot.
Check for Vegetarian Options
If you have dietary preferences, note that some guests found limited choices for vegetarian meals, which is something to consider when dining at the hotel.
Be Prepared for Language Barriers
Some guests experienced challenges with staff communication in English, so having a translation app or being patient with communication may be helpful.
Plan for Breakfast Timing
If you prefer to have a leisurely breakfast, note that the breakfast time is until 10 am, which may not be convenient for travelers from Europe.
Location
Timiryazev 2 D, Almaty 050013
What's nearby
- Presidential Palace0.5 mi
- Republic Square0.5 mi
- National Museum of Kazakhstan0.5 mi
- The Central Museum0.6 mi
- Almaty Central Stadium0.9 mi
- Almaty Opera House1.2 mi
- Television tower Alma-Ata1.9 mi
- Almaty Cathedral1.9 mi
- Zenkov Cathedral1.9 mi
- 28 Panfilov Heroes Memorial Park1.9 mi
- Hippodrome5.4 mi
- Shymbulak Ski Resort7.9 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Holiday Inn Almaty
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
February | June | $133 | $161 |
Cheapest month to stay with an average 24% drop in price. | Most expensive month to stay with an average 45% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
When to book a room at Holiday Inn Almaty
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Holiday Inn Almaty
FAQs when booking at Holiday Inn Almaty
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See most recommended stays in AlmatyGood to know
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
7.4 | 0.8 mi | Almaty | 9.7 mi |
Everything you need to know for your stay in Almaty
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