Holiday Inn Almaty By IHG

The hotel offers a great location, clean rooms, and a sumptuous breakfast buffet. The staff are friendly and helpful, making it a good value for money.

The staff are described as hospitable, friendly, and willing to help. However, some guests mentioned that certain staff members were not proficient in English.

Guests have praised the impressive cleanliness of the rooms, but some have mentioned issues with old carpets and dusty cupboard shelves.

The hotel offers a fitness center, a restaurant with good food, and a convenient location close to a mall. However, some guests have mentioned that the breakfast could have more variety and that the Wi-Fi can be slow.

The hotel provides free parking and is conveniently located near various attractions, making it a great choice for visitors with their own transportation.

Choose a room far away from the road to avoid noise disturbances at night, as some guests found it to be too noisy.

Some guests mentioned that the noise from the street was very loud in the room, so packing earplugs might be helpful for light sleepers.

Ensure that the room has a working hairdryer, as some guests reported issues with non-functional hair dryers.

If you prefer a room with a bathtub, it's advisable to make a specific request, as some guests were pleased to have been provided with a room featuring a bathtub.

Some guests found the rooms to be small, so if space is a priority, consider this feedback when selecting a room.

Take advantage of the hotel's convenient location near the Forum Mall and various attractions, offering easy access to shopping and dining options.

While the hotel offers an airport shuttle for a fee, guests noted that the hotel's location is close to various attractions and malls, making it convenient for exploring the area on foot.

If you have dietary preferences, note that some guests found limited choices for vegetarian meals, which is something to consider when dining at the hotel.

Some guests experienced challenges with staff communication in English, so having a translation app or being patient with communication may be helpful.

If you prefer to have a leisurely breakfast, note that the breakfast time is until 10 am, which may not be convenient for travelers from Europe.