A contemporary and stylish landmark hotel, Hyatt Regency Crystal City at Ronald Reagan Washington National Airport offers chic accommodations, elegant function space, outstanding service, and exceptional dining. The hotel is just across the Potomac River from Washington D.C.'s many historic sites, including world-famous monuments and museums, as well as the many restaurants and shops of nearby Old Town Alexandria and Georgetown.
I cancel my reservation before arriving after I saw parking cost $27 a day. I stayed at a different hotel which turned out to be much better, with free parking & a shuttle.
I had a very good experience at this location. My room and the staff was great! I had a medical emergency during my stay and the security staff along with the manager accommodated my family beautifully. The security manager also followed up with me upon my return home. I was shocked to experience such professionalism and compassion with any hotel company. Thank you!
The room was very clean and spacious. The bed was comfort also.
I would've like to have had a refrigerator in the room.
Very friendly staff, good conference facilities.
The bath tub/shower was very poorly designed and the plumbing maintenance was notable. small parts missing from faceplate of faucet, significant difficulty to turn on/off. Also very annoying that there was no fridge. Also conference catering support staff was very inflexible-for lunch one day our series had let out about 20 min early. All of the lunch spread was out and the staff was standing there in front of it preparing/readying nothing - great! They were ready early-but then they made us (ultimately about 80 people) wait for 20 minutes politely in line until they let us start the line. That seemed completely unreasonable, and without reason or basis. I did not organize the meeting this year but I may in future years, and this catering in flexib
It was a short stay bu a very pleasant one.
The shuttle service should be more frequent. I end up getting a shuttle from another hotel nearby.
The hotel was a bit far from the metro station but they did drop off there every 30 minutes.