Guest reviews
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Overall Rating
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8.7 "Great service."9.2 "92% found the
staff to be very friendly ." 8.5 "85% thought theservice was very professional ." 8.8 "88% werehappy with the shuttle service ." 8.3 "83% werehappy with the room service ." 7.5 "75% said theconcierge service was amazing ." 9.4 "Lovely bar service , according to 94%." -
8.5 "Very nice wellness & sports facilities."9.1 "
top-notch fitness area , thought 91%." -
8.4 "Location is great."10.0 "
Good access to the airport , said 100%." 8.7 "Near to public transport , according to 87%." 8.9 "89%liked the proximity to shopping ." 10.0 "100%enjoyed the restaurants & bars nearby ." 9.4 "94%liked the proximity to sightseeing ." 9.1 "Easily accessible by car , said 91%." -
7.9 "Good breakfast."
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7.0 "Nice rooms."5.9 "Only 59% said the
rooms were modern ." 5.5 "Only 55% thought theshower was ok ." 5.8 "Only 58% found thebalcony ok ." -
5.5 "Average value."
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4.4 "Internet is poor."2.7 "73% said the
wifi quality was bad ."
Overall Rating
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8.5 "Great service."9.2 "92% found the
staff to be very friendly ." 8.2 "82% said thereception staff was great ." 8.2 "82% thought theservice was very professional ." 8.8 "88% werehappy with the shuttle service ." 8.3 "83% werehappy with the room service ." -
8.1 "Location is great."10.0 "
Good access to the airport , said 100%." -
7.8 "Good breakfast."
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6.6 "Rooms are ok."6.8 "Only 68% said
rooms were big enough ." 5.3 "Only 53% thought theshower was ok ." -
5.0 "Average value."
Overall Rating
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8.6 "Location is great."10.0 "
Good access to the airport , said 100%." 10.0 "100%enjoyed the restaurants & bars nearby ." -
8.5 "Great service."9.1 "91% found the
staff to be very friendly ." 7.9 "79% said thereception staff was great ." 8.7 "87% thought theservice was very professional ." 8.8 "88% werehappy with the shuttle service ." -
7.7 "Good breakfast."
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6.6 "Rooms are ok."6.7 "Only 67% said
rooms were big enough ." -
5.4 "Average value."
Overall Rating
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8.9 "Great service."9.2 "92% found the
staff to be very friendly ." -
8.3 "Location is great."10.0 "
Good access to the airport , said 100%." -
7.3 "Good breakfast."
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6.7 "Rooms are ok."6.0 "Only 60% said the
rooms were modern ." -
5.5 "Average value."
Overall Rating
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8.6 "Great service."9.1 "91% found the
staff to be very friendly ." 7.6 "76% said thereception staff was great ." -
8.3 "Location is great."10.0 "
Good access to the airport , said 100%." -
7.1 "High comfort."7.8 "78% said the
beds were comfortable ." 7.0 "70% thoughtrooms were spacious ." -
6.7 "Rooms are ok."
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5.7 "Average value."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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7.7review from
Bedding was super comfortable. Room had not been cleaned well from previous occupants. Trash on floor in bedroom and bath. Two double beds yet only two sets of towels. When four people are in a room they need more then that.
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6.5review from
Nice room and very clean. The $38 Valet Parking surprise with no other parking options.
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2.0review from
I cancel my reservation before arriving after I saw parking cost $27 a day. I stayed at a different hotel which turned out to be much better, with free parking & a shuttle.
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8.0review from
I had a very good experience at this location. My room and the staff was great! I had a medical emergency during my stay and the security staff along with the manager accommodated my family beautifully. The security manager also followed up with me upon my return home. I was shocked to experience such professionalism and compassion with any hotel company. Thank you!
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9.1review from
The room was very clean and spacious. The bed was comfort also. I would've like to have had a refrigerator in the room.
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7.4review from
Very friendly staff, good conference facilities. The bath tub/shower was very poorly designed and the plumbing maintenance was notable. small parts missing from faceplate of faucet, significant difficulty to turn on/off. Also very annoying that there was no fridge. Also conference catering support staff was very inflexible-for lunch one day our series had let out about 20 min early. All of the lunch spread was out and the staff was standing there in front of it preparing/readying nothing - great! They were ready early-but then they made us (ultimately about 80 people) wait for 20 minutes politely in line until they let us start the line. That seemed completely unreasonable, and without reason or basis. I did not organize the meeting this year but I may in future years, and this catering in flexib
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10.0review from
I greatly appreciated the shuttle service to and from the airport. It was very convenient. My feet were very happy to find out that the shuttle would pick you up from the metro station as well as dropping you off there. It was a great service.
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9.6review from
Great Room, staff was very friendly, location was close to restaurants. Quite the walk to the Metro station. The hotess said 8 blocks, it had to have been longer than that!
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5.6review from
Nice and quite I had spots on my carpet
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8.0review from
Friendly, helpful staff. Came and picked us up from Crystal City restaurant during heavy rain storm. Restaurant buffets were a good value for the quality of food provided. Good proximity to DCA. Room cleaning services were very good. Pool was not clean, probably due to the overcrowding with children on the day we were there. Proximity to the metro not close but staff made frequent trips during the course of the day.
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8.0review from
I had a very good experience at this location. My room and the staff was great! I had a medical emergency during my stay and the security staff along with the manager accommodated my family beautifully. The security manager also followed up with me upon my return home. I was shocked to experience such professionalism and compassion with any hotel company. Thank you!
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9.1review from
The room was very clean and spacious. The bed was comfort also. I would've like to have had a refrigerator in the room.
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10.0review from
I greatly appreciated the shuttle service to and from the airport. It was very convenient. My feet were very happy to find out that the shuttle would pick you up from the metro station as well as dropping you off there. It was a great service.
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9.6review from
Great Room, staff was very friendly, location was close to restaurants. Quite the walk to the Metro station. The hotess said 8 blocks, it had to have been longer than that!
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8.0review from
Friendly, helpful staff. Came and picked us up from Crystal City restaurant during heavy rain storm. Restaurant buffets were a good value for the quality of food provided. Good proximity to DCA. Room cleaning services were very good. Pool was not clean, probably due to the overcrowding with children on the day we were there. Proximity to the metro not close but staff made frequent trips during the course of the day.
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7.7review from
Bedding was super comfortable. Room had not been cleaned well from previous occupants. Trash on floor in bedroom and bath. Two double beds yet only two sets of towels. When four people are in a room they need more then that.
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7.4review from
Very friendly staff, good conference facilities. The bath tub/shower was very poorly designed and the plumbing maintenance was notable. small parts missing from faceplate of faucet, significant difficulty to turn on/off. Also very annoying that there was no fridge. Also conference catering support staff was very inflexible-for lunch one day our series had let out about 20 min early. All of the lunch spread was out and the staff was standing there in front of it preparing/readying nothing - great! They were ready early-but then they made us (ultimately about 80 people) wait for 20 minutes politely in line until they let us start the line. That seemed completely unreasonable, and without reason or basis. I did not organize the meeting this year but I may in future years, and this catering in flexib
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6.5review from
Nice room and very clean. The $38 Valet Parking surprise with no other parking options.
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2.0review from
I cancel my reservation before arriving after I saw parking cost $27 a day. I stayed at a different hotel which turned out to be much better, with free parking & a shuttle.
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5.6review from
Nice and quite I had spots on my carpet
