Candlewood Suites Aurora-Naperville By IHG

Guests have described the beds as comfortable, ensuring a good night's sleep during your stay.

Yes, the hotel offers free parking for added convenience during your visit.

While the hotel does not offer breakfast, guests have mentioned the convenience of the in-suite kitchen and the mini-market on site for preparing meals.

Some guests have mentioned cleanliness issues, such as unclean rooms and public spaces. However, others have praised the spacious, clean, and comfy rooms.

While some guests have reported unprofessional and unhelpful front desk staff, others have praised the friendly and helpful staff, particularly the hotel manager and housekeeper.

Some guests reported cleanliness issues such as dirty floors and uncleaned rooms, so it might be helpful to inspect the room upon arrival and request a change if necessary.

Several guests mentioned issues with room amenities such as non-functional ice makers and broken fixtures, so it's advisable to confirm the functionality of these amenities upon check-in.

A few guests expressed concerns about the lack of security monitoring in the parking lot, so it's recommended to take precautions with personal belongings and vehicles.

The hotel offers increased accessibility and wheelchair-accessible facilities, making it suitable for guests with mobility needs. It's advisable to confirm the availability of these features when making a reservation.

Some guests mentioned the presence of homeless individuals and a shelter nearby, leading to concerns about the smell and overall environment. This information can help set expectations for the surrounding area.

A few guests experienced issues with their room reservations, such as not receiving the booked room type. It's advisable to double-check reservation details and room assignments upon arrival.

Guests reported issues with room maintenance, including broken fixtures and cleanliness problems. Promptly reporting any maintenance issues to the staff can help ensure a more comfortable stay.

Some guests mentioned noise disturbances, so it's advisable to inquire about room locations and potential sources of noise to ensure a peaceful stay.

Given reports of unprofessional behavior at the front desk and concerns about security, it's advisable to exercise caution with valuable items and seek assistance from reliable staff members.

Despite expectations for breakfast, some guests found that it was not offered. It's recommended to verify the availability of breakfast when making a reservation.