Cons (-) The pantry was empty.. No water, no milk, no creamer. This is not cool.
2 stars
Candlewood Suites Aurora-Naperville
Photos of Candlewood Suites Aurora-Naperville
Overview
Enjoy Hotel's Aurora, Illinois Location Near ChicagoThe distinguished Candlewood Suites® Hotel Aurora - Naperville is just 45 miles west of downtown Chicago and 45 minutes from Chicago O'Hare (ORD) and Chicago Midway (MDW) Airports. Adjacent to the high-tech corridor and I-88, this hotel's all-suite Aurora accommodations promise Illinois visitors a comfortable home base for extended business trips and leisurely vacations.With area companies, including Toyota, Hyundai, Kraft, Nestle and Nissan, within minutes of Aurora, this Illinois hotel's corporate guests enjoy easy access to meetings and business engagements. The hotel's proximity to Naperville, IL puts guests near JP Morgan Chase, Oberweis Dairy and Wendy's Corporate, too.Shoppers visiting Aurora, Illinois love this hotel's location two miles from Chicago Premium Outlets. Top attractions like Hollywood Casino, Raging Waves Waterpark and Orchard Valley Golf Course are also near the hotel's location.Near Naperville, IL and the Chicago area, this hotel's accommodations not only promise convenient access throughout northeast Illinois, but also helpful perks like a 24-hour Fitness Center and Business Center, a 24-hour Candlewood Cupboard convenience store and full kitchens in all rooms. This hotel is 100% non-smoking and pet-friendly. We invite you to embrace the Midwest and stay with the best at the Candlewood Suites® Hotel Aurora - Naperville!
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Amenities at Candlewood Suites Aurora-Naperville
- Fitness center
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Hypoallergenic
- Hypoallergenic pillow
- No smoking
- Lowered sink
- Non-feather pillow
- Designated smoking area
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Shower chair
- Adapted bath
- Toilet with grab rails
- Upper floors accessible by elevator
Basics
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
Kitchen
- Kitchenware
- Kitchen
- Kitchenette
- Dishwasher
- Microwave
- Stovetop
- Tea/coffee maker
- Toaster
- Refrigerator
- Coffee machine
- Dining area
Bathroom
- Hairdryer
- Private bathroom
- Raised toilet
- Shower
- Bathtub
- Toilet
- Toilet paper
- Walk-in shower
General
- Interconnected room(s) available
- Lake view
- Storage available
- Quiet street view
- Seating area
- Sofa
- Telephone
- Carpeted
Services and conveniences
- Business center
- Wake-up service
- Meeting/Banquet facilities
- Mini-market on site
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
Bedroom
- Feather pillow
- Fold-up bed
- Socket near the bed
- Alarm clock
- Sofa bed
- Clothes rack
- Wardrobe or closet
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- Shared lounge/TV area
- TV
- DVD player
Laundry
- Laundry facilities
- Laundry service
- Pants press
- Iron and ironing board
- Drying rack for clothing
Outdoor
- Outdoor dining area
- Outdoor furniture
- Terrace/Patio
- Grill
Dining
- Snack bar
- Vending machine (drinks)
- Vending machine (snacks)
Workspace
- Fax/photocopying
- Desk
Things to do
- Board games/puzzles
- Golf
Family friendly
- Cribs available
- Books, DVDs, music for children
Parking and transportation
- Free parking
Health and safety
- Safe
Fitness
- Fitness center
Reviews of Candlewood Suites Aurora-Naperville
7.2
Good
408 verified ratings
Wonderful
171
Very good
71
Good
32
Okay
26
Fair
17
Mediocre
15
Poor
76
Summary of reviews
Guests say
Guests appreciated the hotel's location and cleanliness, with many noting the comfortable beds. However, there were significant complaints about service, particularly regarding staff communication and responsiveness. Noise from construction and other guests also detracted from the overall experience.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
7.1 out of 10
225 reviews
7.4 out of 10
130 reviews
2.8 out of 10
1 review
5.4 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the beds at Candlewood Suites Aurora-Naperville?
Guests have described the beds as comfortable, ensuring a good night's sleep during your stay.
Is parking available at Candlewood Suites Aurora-Naperville?
Yes, the hotel offers free parking for added convenience during your visit.
How is the food quality at Candlewood Suites Aurora-Naperville?
While the hotel does not offer breakfast, guests have mentioned the convenience of the in-suite kitchen and the mini-market on site for preparing meals.
What is the cleanliness like at Candlewood Suites Aurora-Naperville?
Some guests have mentioned cleanliness issues, such as unclean rooms and public spaces. However, others have praised the spacious, clean, and comfy rooms.
What is the customer service like at Candlewood Suites Aurora-Naperville?
While some guests have reported unprofessional and unhelpful front desk staff, others have praised the friendly and helpful staff, particularly the hotel manager and housekeeper.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Inspection
Some guests reported cleanliness issues such as dirty floors and uncleaned rooms, so it might be helpful to inspect the room upon arrival and request a change if necessary.
Consider Room Selection Carefully
Several guests mentioned issues with room amenities such as non-functional ice makers and broken fixtures, so it's advisable to confirm the functionality of these amenities upon check-in.
Be Mindful of Security
A few guests expressed concerns about the lack of security monitoring in the parking lot, so it's recommended to take precautions with personal belongings and vehicles.
Check for Accessibility Features
The hotel offers increased accessibility and wheelchair-accessible facilities, making it suitable for guests with mobility needs. It's advisable to confirm the availability of these features when making a reservation.
Be Aware of Surroundings
Some guests mentioned the presence of homeless individuals and a shelter nearby, leading to concerns about the smell and overall environment. This information can help set expectations for the surrounding area.
Verify Reservation Details
A few guests experienced issues with their room reservations, such as not receiving the booked room type. It's advisable to double-check reservation details and room assignments upon arrival.
Address Maintenance Concerns Promptly
Guests reported issues with room maintenance, including broken fixtures and cleanliness problems. Promptly reporting any maintenance issues to the staff can help ensure a more comfortable stay.
Consider Noise Levels
Some guests mentioned noise disturbances, so it's advisable to inquire about room locations and potential sources of noise to ensure a peaceful stay.
Be Cautious with Valuables
Given reports of unprofessional behavior at the front desk and concerns about security, it's advisable to exercise caution with valuable items and seek assistance from reliable staff members.
Confirm Breakfast Availability
Despite expectations for breakfast, some guests found that it was not offered. It's recommended to verify the availability of breakfast when making a reservation.
Location
2625 West Sullivan Road, Aurora, IL 60506
What's nearby
- Vaughan Aquatic Center1 mi
- Orchard Valley Golf Course1.2 mi
- Blackberry Farm1.9 mi
- Splash Country Waterpark2 mi
- Aurora University3.1 mi
- Aurora Historical Museum3.8 mi
- Scitech Hands On Museum4.1 mi
- Stolp Woolen Mill Store4.1 mi
- Aurora Elks Lodge Number 7054.1 mi
- Leland Tower4.1 mi
- Grand Army of the Republic Hall4.2 mi
- Keystone Building4.2 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Candlewood Suites Aurora-Naperville
Low season | February |
|---|---|
High season | May |
Average price (weeknight) | $83 |
Average price (weekend night) | $121 |
When to book a room at Candlewood Suites Aurora-Naperville
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Candlewood Suites Aurora-Naperville
FAQs when booking at Candlewood Suites Aurora-Naperville
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Closest
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Value for money | 7.6 |
|---|---|
Distance to city center | 3.8 mi |
Nearest Airport | Chicago O'Hare Intl |
Distance to airport | 27.8 mi |