When you stay at Banff Voyager Inn in Banff, you'll be in a national park and close to Banff National Park Information Centre and Upper Hot Springs. This family-friendly hotel is within close proximity of Banff Lake Louise Tourism Bureau and Canadian Ski Museum West.
Make yourself at home in one of the 88 guestrooms. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with shower/tub combinations are provided.
Rec, Spa, Premium Amenities
Enjoy a range of recreational amenities, including an outdoor pool, a spa tub, and a sauna. This hotel also features complimentary wireless Internet access and ski storage.
Enjoy a satisfying meal at a restaurant serving guests of Banff Voyager Inn. Quench your thirst with your favorite drink at a bar/lounge. Continental breakfasts are available daily for a fee.
Business, Other Amenities
Featured amenities include a 24-hour front desk, a safe deposit box at the front desk, and ATM/banking services. Free self parking is available onsite.
The staff at the front were polite and accommodating
Housekeeping was very poor, no fitting sheet no vacuuming and didn't take empty shampoo bottles, bathroom fan was gross, really old mattresses and rarely started by 3pm Phone wouldn't call out tried calling multiple food places for delievery always busy used cell phone worked first time Breakfast was gross, juice was really watered down, yougurt close to expiration poor selection of foods.
We liked the free continental breakfast, decent amount of food choices. One of the first places to stay when you arrive in Banff.
We got in early to Banff on a rainy cold day with a very pregnant woman and toddler child. I inquired about a possible early check in, was told 4pm is check in time. Ok fine. We toured banff, ate, but not much to see in banff on a cloudy cold rainy day. We returned at 3 and were told again, rather sternly that we could not check in, because check in is at 4. We left, returned at 3:50 to a large line of people checking in. Great! : (. I could overhear the girl at the front telling people that there room wasn't ready yet and to come back at 5!!! No apology or reason was given. We did finally get into our room. There is a bar on site and people are very loud leaving the bar at all hours it seems. Room was below average with a terrible mattress and very old furnishings.
For a hotel in Banff the price was great. The room was average, nothing fancy but clean. A little far from the main area but walkable.
Staff told me to use the back door to bring my luggage in because my room was on that side of the hotel. They didn't tell me there was no elevator, and I had a LOT of luggage.
Noise of the door of the other room and breakfast servings
No elevator & 3 flights of stairs
Location, amenities and parking
Coffe maker should be clean. I had to change 3 times and it's the same, they all have 'white' flakes each time you boil hot water!
it was very difficult to understand some of the front desk staff
stayed over night with my wife, son, daughter in law and grandchild. The stay was very comfortable and they had us in adjacent rooms which was nice.
It was not as clean as we felt it should be...
nice spa and sauna
The Staff are particularly courteous and very knowledgeable about the area..
The washroom could have been a little bit more clean.