Pros (+) comfy bed good breakfast friendly staff Good price
Cons (-) a bit outdated
3 stars
Moxy Banff
Photos of Moxy Banff
Overview
Banff Voyager Inn provides comfortable accommodation and is within a 20-minute walk of Banff Railway Station. Popular facilities, such as an outdoor pool, a sauna and a Jacuzzi, make for a satisfying stay in Banff.
There are a range of amenities available to guests of Banff Voyager Inn Banff, including laundry facilities, a 24-hour reception and meeting facilities. Additionally, the multilingual staff are on hand to provide assistance.
All the rooms at the motel feature a refrigerator, plus all the necessities for an enjoyable stay. Hot drinks can be brewed with the provided tea and coffee supplies.
Those in search of a meal and wanting to stay close by needn't look any further than Banff Voyager Inn's in-house restaurant, which is conveniently available each day for breakfast. In the evening, guests are welcome to relax in the lounge bar. A wide selection of dining options are also available in the area.
Banff Voyager Inn Banff provides easy access to The Banff Centre, Mt Norquay and Tunnel Mountain. Banff Park Museum and Whyte Museum of the Canadian Rockies are a brief walk away.
Amenities at Moxy Banff
- Fitness center
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Coffee machine
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Trash cans
- Conditioner
Dining
- Packed lunches
- Special diet menus (on request)
- Microwave
- Snack bar
- Restaurant
- Bar/Lounge
- Refrigerator
- Coffee machine
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Accessible by elevator
- Allergy-free room
- No smoking
- Designated smoking area
Bathroom
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
General
- Family rooms
- Lockers
- Telephone
- Mountain view
- Storage available
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Streaming service
- TV
Services and conveniences
- ATM on-site
- Meeting/Banquet facilities
- Key card access
- 24hr front desk
Pool and spa
- Spa
- Hot tub
- Sauna
Outdoor
- Terrace/Patio
- Balcony
- Garden
Parking and transportation
- Parking
- Private parking
Laundry
- Laundry facilities
- Laundry service
Things to do
- Board games/puzzles
- Karaoke
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Cribs available
- Kids meals
Workspace
- Desk
Fitness
- Fitness center
Reviews of Moxy Banff
7.2
Good
899 verified ratings
Wonderful
166
Very good
145
Good
215
Okay
119
Fair
112
Mediocre
62
Poor
80
Summary of reviews
Guests say
Guests appreciated the comfortable beds and found the breakfast to be great in various reviews. The staff received positive remarks for their friendliness and prompt service, contributing to a good value for the price. However, there were significant concerns regarding cleanliness, with multiple guests commenting on the lack of proper housekeeping and dirty facilities. Additionally, some guests noted issues with the absence of air conditioning and noise disturbances from other guests and outside.AI-Generated from customer reviews
Reviews(10)
Q&A(5)
Tips(10)
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Score by provider
8.1 out of 10
29 reviews
6.3 out of 10
12 reviews
All reviews
Pros (+) Staffs were nice and very helpful. Breakfast was great and helped to keep up our next day of big hiking.
Cons (-) Noisy from upstair and outside. Would be difficult to leave the balcony window opened in hot days(no ac in the room).. We stayed early Sept so it cool down quickly at night.. so it wasnt too bad for us..
Pros (+) The breakfast was delicious! The staff this morning were friendly. Hot tub jets were lovely.
Cons (-) I thought that things could be cleaned better. There were crumbs and dirt under the edge of my bed, and between the bed and end table. The mirrors in the hot tub area were dirty. And the bathroom/change room in the pool area was gross. The floor was covered in hair and the shower had chunks of stuff in the bottom. The shower drain was also plugged and not draining the water, so I had to shower sta...
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Cons (-) Mildew on the ceiling of the shower, refused early check-in without even checking system, refused to provide managers contact information then gave fake information when request was made repeatedly.
Cons (-) The a/c did not work. For summer time it got warm in our room at night. There was no note with the thermostat saying how to work it.
Pros (+) Good customer server Good Breakfast Room was clean Enjoyed Sauna, pool everything more than what we expected
Pros (+) Good location and included a basic continental breakfast.
Cons (-) no elevator and while it has parking, the spots are not very big.
Pros (+) Good location
Cons (-) It's kind of motel of 80th. Old facilities.
Pros (+) price, included continental breakfast, staff acted promptly on our concerns, can walk to town center
Cons (-) noisy from floor to floor b/c older building, no a/c
Pros (+) Price, and staff
Cons (-) Seems worn down, door was loose
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the amenities available at Moxy Banff?
Moxy Banff offers amenities such as an outdoor pool, a sauna, a Jacuzzi, laundry facilities, a 24-hour reception, meeting facilities, and multilingual staff for assistance.
What can I expect from the rooms at Moxy Banff?
The rooms at Moxy Banff feature a refrigerator, tea and coffee supplies, and comfortable beds for an enjoyable stay.
When is the best time to visit Moxy Banff?
The high season at Moxy Banff is in July, offering a great time to enjoy the outdoor pool and nearby attractions. However, it's important to note that March is considered the low season.
What are guests saying about the cleanliness at Moxy Banff?
Guests have mentioned that the rooms at Moxy Banff are clean and comfortable, providing a pleasant stay.
Is parking available at Moxy Banff?
Moxy Banff provides parking for guests, although some guests have mentioned that the parking garage was under repair during their stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Room Location
Some guests recommended requesting a room away from the ongoing construction to avoid noise and inconvenience.
Verify Amenities
Due to ongoing renovations, it's advisable to confirm the availability of amenities such as the pool, sauna, and hot tub before booking.
Plan for Parking
As construction work limits parking space, arriving early to secure a parking spot is recommended.
Check for Ventilation
Some guests noted the lack of ventilation in the rooms, so it's advisable to inquire about this before booking, especially for those sensitive to air quality.
Be Mindful of Noise
The thin walls and noisy beds were mentioned by guests, so light sleepers may want to consider this when booking.
Confirm Breakfast Inclusion
Several guests were disappointed by the lack of complimentary breakfast, so it's advisable to verify this before booking.
Inquire About Air Conditioning
As some rooms lacked air conditioning, it's recommended to check for this amenity, especially during warmer months.
Manage Expectations for Facilities
Due to ongoing maintenance, guests should be prepared for the possibility of limited access to certain facilities such as the pool and spa.
Address Cleanliness Concerns
Some guests mentioned cleanliness issues, so it's advisable to confirm the current status of room cleanliness and maintenance.
Consider Alternative Accommodations
For those seeking a more modern and updated hotel experience, it may be worth exploring other options due to the ongoing renovations and outdated facilities.
Location
555 Banff Avenue, Banff, AB T1L 1B5
What's nearby
- Canadian Ski Museum West0.8 mi
- Whyte Museum of the Canadian Rockies1 mi
- Central Park1 mi
- Walter Phillips Gallery1 mi
- Banff Cascades of Time Gardens1.1 mi
- Banff Springs Golf Club1.2 mi
- Buffalo Nations Luxton Museum1.2 mi
- Bow Falls1.3 mi
- Cave and Basin National Historic Site1.8 mi
- Upper Hot Springs2.4 mi
- Banff Gondola2.5 mi
- Mount Norquay3.5 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Moxy Banff
Low season | December |
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High season | June |
Average price (weeknight) | $422 |
Average price (weekend night) | $353 |
When to book a room at Moxy Banff
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 7.3 |
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Distance to city center | 0.8 mi |