The hotel is uniquely located only 70 m away from the main ski lift, Gondola, and just 4 minutes away from the old town centre. Its perfect location makes it the best place for both winter and summer holidays. Access to public transport is approximately 2 km from the club resort, and Plovdiv International Airport and Sofia Airport are situated approximately 144 and 175 km away, respectively. The establishment comprises a total of 145 accommodation units. Guests of the establishment are welcomed in the lobby, which has a 24-hour reception and a 24-hour check-out service. Lift access is provided to the upper floors. Amenities include a safe. Internet access and wireless internet access are available in the public areas. Gastronomic options include a restaurant, a breakfast room, a café and a bar. Shopping facilities are available. Guests arriving by car can park their vehicles in the garage or car park. Guests can also use the bicycle storage facilities. Additional services include medical assistance, room service, a laundry and a hairdressing salon. All accommodation units feature air conditioning, central heating, a kitchen and a bathroom. Most rooms feature a balcony or terrace. The carpeted accommodation units feature a double bed or a king-size bed. A minibar is also available. The kitchenette is equipped with a fridge and a mini-fridge. Internet access, a telephone, a TV and wireless internet access are provided for guests' convenience. Wheelchair-accessible accommodation units are also bookable. In the bathrooms, guests will find a shower, a bathtub, a spa bath and a hairdryer. A refreshing dip in the indoor or outdoor pool can be pleasantly cooling on hot days. Sun loungers and parasols offer the ideal way to unwind. A hot tub provides an opportunity for relaxation. Various refreshing drinks are available from the poolside bar. The area around the establishment offers good cross-country skiing opportunities, making it the perfect choice for fans of winter sports. A gym is offered as an indoor sports option at the establishment. The establishment features a range of wellness options, including a spa, a sauna, a steam bath and a solarium. In addition, massage treatments are available to guests for a fee. Other options and services include an entertainment programme for adults, an entertainment programme for children, a disco, a kids' club and a nightclub. Copyright GIATA 2004 - 2016. The establishment offers a wide range of bookable meals and board options, including breakfast, lunch, dinner, B & B and half board. The establishment additionally offers special deals. The following credit cards are accepted at the establishment: VISA and MasterCard.
Location is great, close to the ski center and all the restaurants and shops are minutes walk
Jacuzzi and saunas wouldn't always work, lady cleaning inside spa area very rude.. Breakfast menu very limited..
The curtains in the room where not dark in order to have an evening nap.No safe box in the room.Quallity of bread for breakfast very poor.
Room, Location, baby sitting room, pool, gym, SPA facilities
Water in the Jacuzzi was not hot for 3 days.
The hotel is very close to mountain. Good SPA. Spacious numbers. A convenient arrangement in settlement
There is no place to dry clothes. In Ski room have disconnected heating, saved. Result: the wet boots, the broken hand. In such hotels it is impossible to save on heating small room for the equipment.
Nice location near gondola, kind staff, decent breakfast, clean rooms. Pool area was nice, water was pleasant, sauna and steam bath were great. Quit hotel (rooms and common areas) - although we stayed during low season.
Definitely not a 4 star hotel, more like a 3 star. Bed mattresses were awful. Not good enough even for a cheep motel. Breakfast was of low quality.
alli s the best, specialy warm water in pool
the environment autside the hotel, many places anfinish.
excellent facilities and comfort
out-of-the-way location, very quiet outside of the ski season
quitness, the room
my room had a problem with the plumbing they should fix that, breakfast was basic
The town is very deserted in May and June but we were treated like royalty. The staff was attentive and the location was very convenient. I was traveling with my daughter and grandaughter as a "girls" trip. We dont speak Bulgarian but managed to ride the bus from Sofia and have a wonderful time in Bansko. I loved the scenery and the people were all friendly and helpful.
Location, room view, room equipment, friendly stuff, comfortable bad
Room-service closed before 12.00 A.M., lobby bar closed at 1 A.M., no supermarket close to the hotel, no non-stop supermarket close to the hotel