Vihren Palace Ski & Spa Resort

36, A.Neofit Rilski str., Bansko 2770, Bulgaria
+359 7498 7777


Overall guest ratings

7.8/10 Good
Based on 211 reviews
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Review highlights

  • 10.0
  • 9.5
  • 5.6
  • 5.6

Good to know

  • Friendly service
  • Close to public transport
  • Great menu


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    The hotel is uniquely located only 70 m away from the main ski lift, Gondola, and just 4 minutes away from the old town centre. Its perfect location makes it the best place for both winter and summer holidays. Access to public transport is approximately 2 km from the club resort, and Plovdiv International Airport and Sofia Airport are situated approximately 144 and 175 km away, respectively. The establishment comprises a total of 145 accommodation units. Guests of the establishment are welcomed in the lobby, which has a 24-hour reception and a 24-hour check-out service. Lift access is provided to the upper floors. Amenities include a safe. Internet access and wireless internet access are available in the public areas. Gastronomic options include a restaurant, a breakfast room, a café and a bar. Shopping facilities are available. Guests arriving by car can park their vehicles in the garage or car park. Guests can also use the bicycle storage facilities. Additional services include medical assistance, room service, a laundry and a hairdressing salon. All accommodation units feature air conditioning, central heating, a kitchen and a bathroom. Most rooms feature a balcony or terrace. The carpeted accommodation units feature a double bed or a king-size bed. A minibar is also available. The kitchenette is equipped with a fridge and a mini-fridge. Internet access, a telephone, a TV and wireless internet access are provided for guests' convenience. Wheelchair-accessible accommodation units are also bookable. In the bathrooms, guests will find a shower, a bathtub, a spa bath and a hairdryer. A refreshing dip in the indoor or outdoor pool can be pleasantly cooling on hot days. Sun loungers and parasols offer the ideal way to unwind. A hot tub provides an opportunity for relaxation. Various refreshing drinks are available from the poolside bar. The area around the establishment offers good cross-country skiing opportunities, making it the perfect choice for fans of winter sports. A gym is offered as an indoor sports option at the establishment. The establishment features a range of wellness options, including a spa, a sauna, a steam bath and a solarium. In addition, massage treatments are available to guests for a fee. Other options and services include an entertainment programme for adults, an entertainment programme for children, a disco, a kids' club and a nightclub. The establishment offers a wide range of bookable meals and board options, including breakfast, lunch, dinner, B & B and half board. The establishment additionally offers special deals. The following credit cards are accepted at the establishment: VISA and MasterCard.

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    • Babysitting or child care
    • Car rental
    • Concierge service
    • Currency exchange on-site
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • 24 hour front desk
    • Night club
    • Safe
    • Sauna
    • Ski storage
    • Storage available
    • Free Wi-Fi
    • Non-smoking rooms available
    • Terrace/Patio
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    Guest reviews

    Overall Rating

    7.8 Good
    Based on 211 reviews
    data provided by TrustYou
    • 10.0 "Excellent value."
    • 9.5 "Terrific location."
    • 9.2 "Perfectly clean."
    • 7.6 "Wellness & sports facilities were pleasant enough."
    • 7.6 "Good service."
    • 5.6 "Breakfast is mediocre."
    • 5.6 "Pool is mediocre."
    • 4.8 "Internet is poor."
    • 4.6 "Bad amenities."

    Overall Rating

    7.4 Good
    Based on 48 reviews
    data provided by TrustYou
    • 9.6 "Terrific location."
    • 7.5 "High comfort."
    • 7.4 "Good service."
    • 7.2 "Wellness & sports facilities were pleasant enough."
    • 6.9 "Food is average."
    • 6.4 "Rooms are ok."

    Overall Rating

    8.0 Good
    Based on 162 reviews
    data provided by TrustYou
    • 9.6 "Terrific location."
    • 9.0 "Perfectly clean."
    • 8.3 "Very nice wellness & sports facilities."
    • 7.6 "Good service."
    • 6.0 "Rooms are ok."
    • 5.5 "Pool is mediocre."
    • 5.5 "Breakfast is mediocre."
    • 4.8 "Internet is poor."
    • 3.8 "Bad amenities."

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