Vihren Royal Palace
Photos of Vihren Royal Palace
Overview
Steps from Gondola Lift, Vihren Palace Ski & Spa Resort is situated in Bansko and provides modern accommodation. It also offers a Jacuzzi, an indoor pool and a sauna.
There are a variety of facilities available to guests of the property, including kids club, ski school and car hire. The front desk operates 24/7 and the friendly staff can recommend places to visit and provide other tourist information.
All the apartments at Vihren Palace Ski & Spa Resort include a mini bar, plus all the essentials for an enjoyable stay. They are also fitted with a refrigerator and a hair dryer.
For those wishing to dine out during their stay at the property, there are a variety of restaurants situated nearby. It is also a brief car ride from Vihren, Kutelo and Banski Suhodol.
Amenities at Vihren Royal Palace
- Indoor pool
- Fitness center
- Bar/Lounge
- Room service
- Free Wi-Fi
- Business center
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Towels/sheets (extra fee)
- Trash cans
General
- Window
- Family rooms
- Seating area
- Garden view
- Hardwood or parquet floors
- Slippers
- Interconnected room(s) available
- Sofa
- Telephone
- Carpeted
Bathroom
- Shower
- Additional bathroom
- Bathtub
- Bidet
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
Accessibility and suitability
- Increased accessibility
- Elevator
- Accessible by elevator
- No smoking
- Non-feather pillow
- Upper floors accessible by elevator
- Upper floors accessible by stairs
Dining
- Wine glasses
- Electric kettle
- Bar/Lounge
- Kettle
- Refrigerator
- Dining area
- Dining table
Services and conveniences
- Business center
- Wake-up service
- Safety deposit box
- Room service
- Key access
- Key card access
- 24hr front desk
Bedroom
- Fold-up bed
- Socket near the bed
- Sofa bed
- Clothes rack
- Wardrobe or closet
Things to do
- Gift shop
- Ski school
- Game room
- Skiing
- Pool table
Outdoor
- Terrace/Patio
- Grill
- Balcony
- Garden
Pool and spa
- Hot tub
- Indoor pool
- Sauna
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Parking and transportation
- Parking
- Airport shuttle
Family friendly
- Cribs available
- Child pool
Laundry
- Laundry service
Workspace
- Desk
Health and safety
- Daily housekeeping
Fitness
- Fitness center
Reviews of Vihren Royal Palace
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique amenities?
The hotel offers a variety of unique amenities, including a spa and wellness center, an indoor pool, a sauna, and a game room for guests to enjoy.
Is parking available at the hotel?
Yes, the hotel provides parking, although some guests have mentioned that it is not free. Additionally, there are nearby parking options for guests' convenience.
How is the food quality at the hotel?
Guests have praised the hotel's breakfast and dinner options, with a wide variety of dishes available. However, some guests have mentioned that the breakfast could be improved and that the dinner was good but the breakfast could be better.
What is the cleanliness like at the hotel?
The hotel offers clean and renewed accommodations, with guests appreciating the cleanliness of the rooms and the spa facilities. However, some guests have mentioned that the room was not clean and that there was a bad smell in the apartment.
How is the customer service at the hotel?
The hotel staff has been described as friendly and helpful, with guests praising the staff's responsiveness to requests and wishes. However, some guests have mentioned that not all staff speak English and that the spa and sauna did not work.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room in the Main Building
Some guests reported that the additional building was under renovation and had old furniture, leading to inconvenience and discomfort. To avoid this, consider requesting a room in the main building.
Check Room Details
Some guests were disappointed with the room allocation and found that the room did not match their specific requests, such as a big double bed. It's advisable to double-check the room details and ensure that it meets your requirements before arrival.
Consider Parking Options
The hotel does not have its own parking, and the free parking inside the hotel is often full. Guests recommended exploring parking places near the hotel or utilizing the free parking lots nearby to avoid any inconvenience.
Be Mindful of Spa Services
While the spa and pool were praised by some guests, others mentioned that not all facilities in the spa worked in full capacity. It's advisable to inquire about the status of the spa facilities to manage expectations accordingly.
Plan Breakfast Timing
Breakfast is served from 8 am, which may be a rush for those aiming to catch the first gondola up the mountain. Consider planning your morning routine accordingly to avoid any inconvenience.
Verify Balcony Access
Some guests were disappointed to find that their room did not have tables and chairs on the balcony, despite expecting this feature. If a balcony with seating is important to you, it's recommended to verify this detail before booking.
Be Aware of Room Layout
Several guests mentioned that the room layout with a single door to separate two bedrooms led to noise disturbances. If you are sensitive to noise, it's advisable to inquire about the room layout and potential noise issues.
Manage Expectations for Breakfast
While some guests praised the diverse breakfast options, others found the breakfast to be poor and suggested improvements in the menu. It's advisable to manage expectations regarding breakfast variety and quality.
Consider Air Conditioning
Some guests noted the absence of air conditioning in the rooms, leading to discomfort during hot weather. If staying during warmer seasons, it's advisable to consider the availability of air conditioning in the rooms.
Be Prepared for Wi-Fi Connectivity
The internet connection was reported to be sporadic, requiring router restarts. It's advisable to be prepared for potential Wi-Fi connectivity issues and to communicate any concerns to the hotel staff promptly.
Location
What's nearby
- Gondola Lift163 yd
- Bansko Ski Resort223 yd
- Dobrinishte Ski Resort4.7 mi
- Banski Suhodol5.4 mi
- Kutelo5.4 mi
- Vihren5.9 mi
- Gazey7 mi
- Polezhan7.8 mi
- Chapel of the Holy Virgin11.2 mi
Policies
Check-in/Check-out | Check in anytime after 1:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Vihren Royal Palace
Low season | May |
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High season | December |
Average price (weeknight) | $101 |
Average price (weekend night) | $103 |