Pacific Palace Hotel

4 stars
JL Duyung Sei Jodoh, Batam 29432, Indonesia
Batam, Indonesia
+62 778 421 111
8.5
Very good
based on 1276 reviews
1,276 reviews
Mon 6/29
-
Tue 6/30
2 guests, 1 room
Deals from
$22
/Cheapest rate per night
Room type
Provider
Nightly total
Standard room
$22
Double room
$28
Deluxe room
$31
24 more Pacific Palace Hotel deals
24 more Pacific Palace Hotel deals
Outdoors view
Banquet hall
Bar
Other
Conference room
Other
Other
Bedroom
Other
Stairs
Other
Other
Living room
Photos of Pacific Palace Hotel
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

This hotel features 2 restaurants, a full-service spa, and a nightclub. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a poolside bar are onsite. Pacific Palace Hotel offers 180 air-conditioned accommodations with minibars and safes. This Batam hotel provides complimentary wireless Internet access. Bathrooms include slippers and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily. 2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a health club and a sauna.
8.5
Very good rating
Based on 1,276 verified guest reviews

Latest deals for Pacific Palace Hotel

Mon 6/29
-
Tue 6/30
Deluxe room
bed type unknown
$31
nightly with fees
bed type unknown
$38
nightly with fees
1 king bed
$38
nightly with fees
Queen room
1 queen bed
$32
nightly with fees
1 queen bed
$35
nightly with fees
1 queen bed
$40
nightly with fees
Standard room
bed type unknown
$22
nightly with fees
1 queen bed
$42
nightly with fees
Executive room
bed type unknown
$80
nightly with fees
bed type unknown
$101
nightly with fees
Double room
bed type unknown
$28
nightly with fees
bed type unknown
$35
nightly with fees
bed type unknown
$36
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Pacific Palace Hotel

  • Indoor pool
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Valet parking
  • Free parking
  • Business center

Bathroom

  • Hairdryer
  • Private bathroom
  • Raised toilet
  • Shower
  • Shower cap
  • Additional toilet
  • Bathtub
  • Bidet
  • Toilet
  • Toilet paper
  • Toothbrush
  • Walk-in shower

Services and conveniences

  • ATM on-site
  • Business center
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key access
  • Key card access
  • 24hr front desk
  • Safety deposit box
  • Bottle of water

General

  • Executive lounge access
  • Family rooms
  • Interconnected room(s) available
  • Storage available
  • Seating area
  • Slippers
  • Sofa
  • Soundproof rooms
  • Soundproofing
  • Telephone
  • Tile/marble floor

Basics

  • Wi-Fi available in all areas
  • Internet
  • Free toiletries
  • Air-conditioned
  • Free Wi-Fi
  • Towels
  • Shampoo
  • Body soap
  • Towels/sheets (extra fee)
  • Trash cans
  • Conditioner

Pool and spa

  • Spa
  • Hot tub
  • Indoor pool
  • Plunge pool
  • Pool towels
  • Steam room
  • Massage
  • Pool bar
  • Sauna

Dining

  • Electric kettle
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Kettle
  • Coffee machine
  • Dining area
  • Dining table

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Designated smoking area
  • Non-smoking rooms available
  • Elevator
  • Accessible by elevator
  • Upper floors accessible by elevator
  • Upper floors accessible by stairs

Things to do

  • Gift shop
  • Beauty salon
  • Karaoke
  • Table tennis
  • Night club

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board
  • Drying rack for clothing

Health and safety

  • Daily housekeeping
  • 24-hour security
  • First-aid kit
  • Safe

Parking and transportation

  • Free parking
  • EV charging station
  • Valet parking

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Bedroom

  • Socket near the bed
  • Clothes rack
  • Wardrobe or closet

Workspace

  • Fax/photocopying
  • Desk

Family friendly

  • Cribs available
  • Child pool

Outdoor

  • Balcony

Fitness

  • Fitness center

Reviews of Pacific Palace Hotel

8.5
Very good
1276 verified ratings
Wonderful
614
Very good
265
Good
174
Okay
99
Fair
50
Mediocre
31
Poor
43

Summary of reviews

Guests say
Guests liked the hotel's prime location near the ferry terminal, spacious and clean rooms, and decent breakfast options. The unique ferry-themed design was also appreciated. However, several guests reported issues with cleanliness, including cockroaches, mold, and cigarette smells in non-smoking rooms. Some found the bed comfort lacking and noted that the hotel is somewhat dated with old decor and facilities. Breakfast received mixed reviews, with some finding it limited or bland. Overall, the hotel offers good value for money but could improve on cleanliness and room maintenance.
AI-Generated from customer reviews
Location8.5 out of 10
Room Size8 out of 10
Breakfast5 out of 10
Bed Comfort3.5 out of 10
Cleanliness1.5 out of 10
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Location

JL Duyung Sei Jodoh, Batam 29432

What's nearby

  • Bengkong2.3 mi
  • Drak Bike Park5.1 mi
  • Mega Legenda5.3 mi
  • Tamarin Santana Golf Club7.1 mi
  • Barelang Bridge12 mi

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 11:00 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about Pacific Palace Hotel

Low season

High season

Average price (weeknight)

Average price (weekend night)

August
December
$46
$121
Cheapest month to stay with an average 42% drop in price.
Most expensive month to stay with an average 221% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Pacific Palace Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Pacific Palace Hotel

  • If you’re after a cheap room at Pacific Palace Hotel, then you should consider staying during the low season. The cheapest deals can generally be found in August and September.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Pacific Palace Hotel, plan to stay on a Tuesday or Monday. The most expensive day is usually Friday.
  • The cheapest price a room at Pacific Palace Hotel was booked for on KAYAK in the last 2 weeks was $36, while the most expensive was $57.
  • How long should you stay at Pacific Palace Hotel? KAYAK users usually book their rooms here for 2 days.

FAQs when booking at Pacific Palace Hotel

  • Where is Pacific Palace Hotel located?

    Pacific Palace Hotel is located at JL Duyung Sei Jodoh, 3.8 miles from the center of Batam. Bengkong is the closest landmark to Pacific Palace Hotel.

  • When is check-in time and check-out time at Pacific Palace Hotel?

    Check-in time is 3:00 PM and check-out time is 11:00 AM at Pacific Palace Hotel.

  • Does Pacific Palace Hotel offer free Wi-Fi?

    Yes, Pacific Palace Hotel offers free Wi-Fi.

  • Does Pacific Palace Hotel offer free parking?

    Yes, Pacific Palace Hotel offers free parking.

  • How far is Pacific Palace Hotel from the airport?

    Pacific Palace Hotel is 8.2 miles from Batam Hang Nadim. Pacific Palace Hotel is 14.1 miles from Singapore Changi.

  • Does Pacific Palace Hotel have a pool?

    Yes, Pacific Palace Hotel has a pool onsite.

  • How does KAYAK find such great Pacific Palace Hotel hotel deals?

    KAYAK scours the web for all room deals available at Pacific Palace Hotel in Batam and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Pacific Palace Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Pacific Palace Hotel.

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Good to know

Value for money

Distance to city center

Nearest Airport

Distance to airport

8.7
3.8 mi
Batam Hang Nadim
8.2 mi

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