Pacific Palace Hotel
Photos of Pacific Palace Hotel
Overview
Latest deals for Pacific Palace Hotel
Amenities at Pacific Palace Hotel
- Indoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Valet parking
- Free parking
Bathroom
- Raised toilet
- Shower
- Shower cap
- Additional toilet
- Bathtub
- Bidet
- Hairdryer
- Toilet
- Toilet paper
- Toothbrush
- Private bathroom
- Walk-in shower
Services and conveniences
- ATM on-site
- Business center
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key access
- Key card access
- Bottle of water
- 24hr front desk
General
- Executive lounge access
- Family rooms
- Seating area
- Slippers
- Interconnected room(s) available
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Tile/marble floor
- Storage available
Basics
- Free Wi-Fi
- Internet
- Towels
- Free toiletries
- Shampoo
- Body soap
- Air-conditioned
- Towels/sheets (extra fee)
- Trash cans
- Conditioner
Pool and spa
- Spa and wellness center
- Massage
- Pool bar
- Spa
- Hot tub
- Indoor pool
- Sauna
- Plunge pool
- Pool towels
Dining
- Electric kettle
- Minibar
- Restaurant
- Bar/Lounge
- Kettle
- Food can be delivered to guest accommodation
- Coffee machine
- Dining area
- Dining table
Accessibility and suitability
- Non-smoking rooms available
- Entire unit wheelchair accessible
- Increased accessibility
- Elevator
- Accessible by elevator
- Upper floors accessible by elevator
- Upper floors accessible by stairs
- Designated smoking area
Things to do
- Gift shop
- Beauty salon
- Karaoke
- Table tennis
- Night club
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
- Drying rack for clothing
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Bedroom
- Socket near the bed
- Clothes rack
- Wardrobe or closet
Parking and transportation
- Free parking
- Valet parking
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Outdoor
- Balcony
Family friendly
- Child pool
Fitness
- Fitness center
Reviews of Pacific Palace Hotel
Summary of reviews
Score by provider
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the pros of staying at Pacific Palace Hotel?
Guests have highlighted the very good and perfect breakfast, clean and comfortable rooms, and the friendly staff as the main pros of staying at Pacific Palace Hotel.
What are the cons of staying at Pacific Palace Hotel?
Some guests have mentioned issues with the air conditioning, limited food variety, and unhelpful staff when ordering food as the main cons of staying at Pacific Palace Hotel.
What practical information can you provide about the hotel's location?
The hotel's location is convenient to Batam Harbour Bay and Nagoya, making it a convenient choice for visitors to the area.
What are guests saying about the cleanliness of the hotel?
Guests have mentioned that the hotel is clean, but some have noted specific areas for improvement, such as the need for renovations and the cleanliness of carpets in the corridors.
What are guests saying about the hotel's customer service?
Guests have praised the helpful and polite staff, but some have also mentioned instances of unhelpful and unprofessional behavior, except for specific staff members like Miss J.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Travel
August is considered the low season, which could be a great time to visit for those looking to avoid crowds and potentially find better deals.
Check Nearby Attractions
The hotel is conveniently located near various attractions such as Bengkong, Drak Bike Park, Mega Legenda, Tamarin Santana Golf Club, and Barelang Bridge, making it an ideal choice for those interested in exploring the area.
Request Room Maintenance
Some guests reported issues with the air conditioning and cleanliness. It may be beneficial to request a room inspection upon arrival to ensure everything is in proper working order.
Explore Dining Options
While some guests praised the breakfast, others found the food variety lacking. Consider exploring nearby dining options for a wider selection.
Inquire About Special Services
The hotel offers a range of services including a business center, concierge service, tour desk, and room service. Inquire about these services upon arrival to make the most of your stay.
Consider Room Selection
Guests mentioned that the triple room offers spacious accommodation with good views and a balcony, making it a great choice for families or those seeking extra space.
Be Mindful of Noise
Some guests noted noise from the night club and mosque, particularly in rooms backing onto these areas. Consider requesting a quieter room if noise is a concern.
Check for Seasonal Rates
November is considered the high season, so it's advisable to check for potential price increases during this time.
Plan for Early Check-in
Some guests experienced delays in checking in, so it may be helpful to plan for potential wait times, especially if arriving early.
Location
What's nearby
- Bengkong2.3 mi
- Drak Bike Park5.1 mi
- Mega Legenda5.3 mi
- Tamarin Santana Golf Club7.1 mi
- Barelang Bridge12 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Pacific Palace Hotel
Low season | April |
|---|---|
High season | May |
Average price (weeknight) | $27 |
Average price (weekend night) | $30 |
When to book a room at Pacific Palace Hotel
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Value for money | 8.5 |
|---|---|
Distance to city center | 3.8 mi |
Nearest Airport | Batam Hang Nadim |
Distance to airport | 8.2 mi |