|General||Parking (free), Pool (outdoor)|
|Policy||Pets not allowed|
Good, 455 reviews across the web
|Value for money|
|Breakfast||71% found the |
|Grounds||Grounds are not very nice. 59% negative comments.|
|Hotel Building||Building is not very nice. 61% negative comments.|
|Internet||Disappointing internet connection. 71% complained.|
|Room Maintenance||93% thought they were |
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the place needed remodeling and windows on one wall.
The location, the parking and the small continental breakfast were good
The heater was loud with broken knobs. There was no microwave in the room... The upstairs quests were noisy where you can hear all their foot steps. The wifi was very very weak. Not a place I would go back to or recommend.The hotel was convenient to find
It was absolutely terrible. No hot or warm water to shower. When I confronted the manager she told me that I needed to wait because they have that problem and people are taking showers at the same time.Breakfast was way far from bring continental. There was no coffee. All drinks were for purchase. One kind of cereal, bagel and cream cheese. That's it. Only 2 tables for sit down. Absolutely terrible.
I really liked that the room was very spacious. Internet speed was decent and the staff were great!
It sucked that there was a big family above us and ran around at 3am... it was so loud it actually woke me up from being passed out from snowboarding haha...
Updated tv price location and staff
no couch in room only recliner for one ac/heater was working but vent to direct air looks as if someone put foot in it. Window blinds covered nothing sun came in with a vengeanceOverall great hotel for big bear. Would recommend and stay here again.
A good average hotel. The receptionists were really friendly.
Showerhead was for small people.
Friendly helpful staff, nice view though a mile from downtown, BUT there is free shuttle if you go to The Cave or other venues at night, so drink up, just call 909-677-8010 and ask, the guys are cool so tip'em good. 6 ft long shower with TWO heads.
A nice huge bar and stools in the room, to have a little party, but no fridge.Looks like it was remodeled, nicely, a few years ago. Nice wood floors and tiles, so bring slippers if it's winter. Pool table, good coffee.
Staff was very friendly and helpful. The mattress was just like I prefer, and the pillows were the best hotel pillows I have ever had. I slept well and woke refreshed. I appreciate the free WiFi connection.
It would have been nice if the parking lot had been cleared of ice and snow overnight.There were few guests that braved the weather to go to Big Bear, so it was quiet. The breakfast was adequate but I wish they had a waffle machine like some other hotels/motels.
The friendly staff and the location
The phone system, I received 2 phone calls at 3:30 in the morning. Also the breakfast was less than desirable.I would recommend this hotel. The rooms were nice for the money that was paid, and the staff were very friendly.