Pretty crappy place TBH. Extremely uncomfortable mattress, spots on the sheets, lots of dirt on the floor. Definitely not worth the money.
Latest deals for Travelodge Big Bear Lake CA
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Amenities at Travelodge Big Bear Lake CA
- Cable or satellite TV
- Internet
- Wi-Fi
- Hairdryer
- 24hr front desk
- Refrigerator
- Non-smoking rooms available
Reviews of Travelodge Big Bear Lake CA
6.7
Okay
1248 verified ratings
Wonderful
306
Very good
150
Good
215
Okay
142
Fair
162
Mediocre
89
Poor
184
Summary of reviews
Guests say
Many guests were disappointed by the hotel's cleanliness, non-operational pool, and poor service, with several reporting that the property was closed or run down. However, some guests found the location convenient, the value for price satisfactory, and a few mentioned clean or comfortable rooms. Overall, positives were limited to location and value, while negatives centered on cleanliness, amenities, and service.AI-Generated from customer reviews
Reviews(9)
Q&A(5)
Tips(10)
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6.8 out of 10
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5.7 out of 10
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7.3 out of 10
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6.7 out of 10
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5.8 out of 10
9 reviews
All reviews
Pros (+) Bed was comfortable/ rooms are non smoking
Pros (+) I liked the quietness of the room. The continental breakfast was a bonus. i like how close the hotel is to big bear village. It’s in a good location.
Cons (-) The main issue I had with my stay there was the staff. When we came early asking if we can do an early check in along with asking questions, the staff at the front desk (Howard), was rude to my friend and I. He raised his voice and argued with us. He was disrespectful and unprofessional. Also prior to this, we were waiting about 5 min for him to be off the phone, which we didn’t mind. Then he gave...
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Pros (+) The staff were very nice. Bathtub/shower was new.
Cons (-) There was a big gap in the front door where cold air came in. The heater either made the room too hot or too cold. Two of the three drawers in the dresser were screwed shut.
Pros (+) Price.
Cons (-) The heating and air conditioning was really noisy and squeaky. No blackout blinds. Very rude customer in the breakfast room.
Pros (+) The price.
Cons (-) The dirty rooms. Minimal blankets on old cheap mattresses. The heater was working, but in poor shape. The nasty pool and drained hot tub. The huge pothole as you drive out. The extremely rude, aggressive, nosey and disrespectful manager.
Pros (+) breakfast and friendly staff
Cons (-) icy spots
Cons (-) The front desk worker made fun of me for being in the military when we checked in. The parking lot is incredibly dangerous - they do not maintain the parking lot in the snow and our car was hit overnight; when I mentioned it to the front desk, I was told to wait (which turned out to be about 30 minutes) then told that it's "not our fault and you can't sue us" when I had simply said it has been hit...
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Cons (-) I slept in my car
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the amenities provided in the rooms?
The rooms are equipped with free Wi-Fi, private bathrooms, air conditioning, flat-screen TVs, workstations, and sitting areas.
Is there free parking available at the hotel?
Yes, free parking is available onsite for the guests.
What can guests expect during the continental breakfast service?
Guests can enjoy a great selection during the continental breakfast service, providing a perfect start to any day exploring the area.
What are the common concerns about the hotel's cleanliness?
Guests have expressed concerns about the cleanliness of the rooms, including filthy carpets, dirty walls, and old, stained towels and comforters.
When is the best time to visit the hotel?
The hotel is ideal for visitors who enjoy spending time outdoors, making it a great choice for couples, families, and groups. It's located in a popular destination for nature-lovers, close to many attractions and about 40 miles from Los Angeles International Airport.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Consider Room Selection Carefully
Some guests reported that the rooms were clean and comfortable, while others mentioned issues with cleanliness, such as dirty carpets and walls. It may be beneficial to request a recently renovated room or inquire about the room's condition before booking.
Verify Amenities Availability
Several guests were disappointed to find that certain amenities, such as the pool and jacuzzi, were not operational during their stay. It's advisable to confirm the availability of desired amenities before booking to avoid any inconvenience.
Check for Updated Facilities
Some guests noted that the property appeared rundown and in need of renovation. It might be helpful to check for recent updates or renovations to ensure a more pleasant stay.
Plan for Transportation
While the hotel offers free parking, guests mentioned that the location is a bit out of the way from the village. Consider planning for transportation to and from nearby attractions, especially if not traveling by car.
Inquire About Early Check-In
Guests appreciated the option for early check-in, which can be convenient after a long drive. It may be worth inquiring about this option when making a reservation.
Be Mindful of Seasonal Offerings
The hotel offers a continental breakfast, which received positive feedback from some guests. However, it's important to note that seasonal factors may affect the availability of certain services, so it's advisable to check in advance.
Confirm Room Essentials
While some guests appreciated the in-room amenities such as a fridge, microwave, and hairdryer, others reported issues with the cleanliness of certain items. It may be helpful to confirm the condition of room essentials upon arrival.
Explore Nearby Dining Options
Although the hotel offers a continental breakfast, guests mentioned various dining spots and bars within a short drive. Exploring these options can provide diverse dining experiences during the stay.
Manage Expectations for Surroundings
Some guests mentioned that the surrounding area and facilities appeared dated and in need of improvement. Setting realistic expectations about the property's condition can help avoid disappointment.
Stay Informed About Local Transportation
While the hotel's location is convenient for accessing nearby attractions, guests noted that the shuttle stop in front of the hotel was not well-informed. It's advisable to stay informed about local transportation options for easier exploration.
Location
39471 Big Bear Boulevard, Big Bear Lake, CA 92315
What's nearby
- Alpine Slide at Magic Mountain1.2 mi
- Big Bear Ice Rink1.6 mi
- Big Bear Solar Observatory2 mi
- Big Bear Lake3 mi
- Snow Summit3 mi
- Bear Mountain Ski Resort4.6 mi
- Moonridge Animal Park4.7 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
FAQs when booking at Travelodge Big Bear Lake CA
Nearby hotels and places to stay
Closest
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See most recommended stays in Big Bear LakeGood to know
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
6.5 | 1.8 mi | San Bernardino Int | 19.5 mi |