The room was much cleaner than most hotels except for the mirrors. They were very smeared up. Linens were also snow white! Love that. All the workers were very nice.
I gave a low rating because we could not stand the overly high chlorine smell of the pool .We were looking forward to lounging in the pool but could not. It was also very cloudy and stuff floating around. I don't think they know how to care for it.
Breakfast was pretty good.
Internet only allows 3 devices to be attached. We did not realize this and my family connected 3 phones. When I later attempted to attach a laptop I was locked out. Hotel staff said they could do nothing to help and would not provide an additional login
Breakfast is very good and staffs are very professional
Clean, roomy, friendly and professional staff. Outstanding breakfast and exercise area.
Across the road there is a casino which had a live band that kept me up until midnight. NOT this hotel's fault though.
The location was great and easy access to the Casino. I actually walked back to the hotel from the casino at 2 AM and felt safe. Needless to say it was almost 0 degrees, but it's a short walk ! The rooms were clean & it had the best free breakfast ever
The key card had to be reset 3 times in order to get in the room.
The hotel has charged my credit for charges that I did not authorized. I notice a $40 charge so far. I'm plan giving them another day before reporting this charge to my credit card.
The staff is terrific. They are very friendly and helpful and will go above and beyond expectations.
Breakfast Casino across the street
Decor and color Bath drain Tile Poor workmanship and installation
The hotel was located in the middle of all the attractions. Staff was friendly.
Only thing that got a frown was the smell in the room. It was probably from the AC unit.
Clean,friendly atmosphere when you enter. Breakfast was more than I expected. Besides the cereals,muffins there were eggs, sausage and waffles.
$20.00 c.c. hold for incendentials.
The staff were friendly and helpful.
The hotel was under construction with no notice on their website. The floors in my room were dirty. Also there was construction going on in my hallway all day Saturday and Sunday.
Greaf location across from Fun City
Decent hotel with pleasant staff. Only complaint is the hot tub which was cold and not repaired our entire stay despite our calling attention to the problem.
Good location in town. Easy to find, easy to get in and out of.
We stayed at this hotel this past weekend for the WIU family weekend. We thought there would be more to do here and there was. We were greeted by a night employee, Casidine, who was very friendly and helpful. The next night, same thing. Breakfast was very good and the rooms were fantastic! Bathrooms were clean and tidy and well stocked with towels and shampoos. The parking lot was well-lit with plenty of parking close to the doors. I would recommend this place to anyone going to Burlington, IA. It was close by everything, food, the highway, and casino.