Retreat to Paradise. Leave the city and enjoy the peace of the country. The Four Points by Sheraton Caguas Real Hotel & Casino is a short drive from downtown San Juan, and minutes from major corporations. Fun-filled attractions, challenging golf courses, and exquisite restaurants are also nearby. Mix Business with Pleasure. We offer amenities to impress everyone, from your clients to your children. Put on an ovation-worthy presentation amid our more than 6,500 square feet of flexible function space. Choose from a variety of delicious cuisines, tropical drinks, and Latin dancing at our restaurant and lounge. Hang out at the sparkling pool, and play with the pros at our casino—or enjoy pretending to be one. Rooms with a View. A personal vista of the island’s lush green valley and mountains isn’t the only thing worth seeing in your guest room or suite. All 125 accommodations feature the plush Four Points by Sheraton Four Comfort Bed™, as well as free extras like High Speed Internet Access and daily bottled water.
The property has good size rooms and a nice pool. The adjacent casino is small but convenient. Meal prices were fair.
General cleanliness (hallways and elevators). Room windows did not close properly, noise from pool area reception was very loud. Front desk issues (wrong keys, parking pass incorrect, extra charges) The facility (on a highway outside of town) and has a daily self-park fee.
Room look cheap.
ROOMS AN BAR
NO PARKING FREE
My Kids love The pool!
After 8:00 pm There was nothing to do.
The staff was extremely helpful, friendly and attentive to our needs. Selected this hotel because of its location and to relax a bit after a grueling week. The lobby was nice and the check in process was really quick. Everything in the hotel was very clean and well looked after. The purchase via Kayak was not an inconvenience. The Casino was always full.
I'm not sure if I was expecting too much out of the Sheraton brand but I found the rooms to be a bit lacking. Everything felt kind of outdated and second-rate. The beds were comfortable and the rooms were spacious but it didn't feel like an escape. It was more like a sleep in and get out. Even though the rate was reasonable I felt the parking should have been included instead of an additional $10 fee.