Overview

Four Points by Sheraton Caguas Real Hotel & Casino
Top Business Hotel

500 Alhambra en Granada Boulevard, Caguas 00726, Puerto Rico
+1 787 653 1111

$125+

Overall guest ratings

8.2/10 Excellent
Based on 896 reviews

Review highlights

  • 8.7
  • 7.6
  • 4.2
  • 4.1

Good to know

  • Friendly atmosphere
  • Friendly service

Nearby

    Show all

    About

    Retreat to Paradise. Leave the city and enjoy the peace of the country. The Four Points by Sheraton Caguas Real Hotel & Casino is a short drive from downtown San Juan, and minutes from major corporations. Fun-filled attractions, challenging golf courses, and exquisite restaurants are also nearby. Mix Business with Pleasure. We offer amenities to impress everyone, from your clients to your children. Put on an ovation-worthy presentation amid our more than 6,500 square feet of flexible function space. Choose from a variety of delicious cuisines, tropical drinks, and Latin dancing at our restaurant and lounge. Hang out at the sparkling pool, and play with the pros at our casino—or enjoy pretending to be one. Rooms with a View. A personal vista of the island’s lush green valley and mountains isn’t the only thing worth seeing in your guest room or suite. All 125 accommodations feature the plush Four Points by Sheraton Four Comfort Bed™, as well as free extras like High Speed Internet Access and daily bottled water.

    More hotel details about Four Points by Sheraton Caguas Real Hotel & Casino

    Four Points by Sheraton Caguas Real Hotel & Casino Prices:

    $124 - $144 (Based on average prices for a Standard Room)

    Four Points by Sheraton Caguas Real Hotel & Casino Rooms:

    126 rooms

    Other names used to reference this hotel:

    • Four Points by Sheraton Caguas Real Hotel & Casino SJU
    Less More
    Starwood Hotels

    Amenities

    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • ATM on-site
    • Business center
    • Car rental
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Casino
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Gift shop
    • Laundry facilities
    • Express check out
    • Coffee shop
    • Night club
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
    Less More
    Reviews

    Guest reviews

    Overall Rating

    8.2 Excellent
    Based on 896 reviews
    • 8.7 "Great service."
      9.6 "96% found the staff to be very friendly."
      9.6 "96% thought the service was very professional."
      7.5 "75% said the reception staff was great."
      8.3 "Management was excellent, said 83%."
      8.3 "Hotel security was great, thought 83%."
    • 7.6 "Good location."
      7.9 "Easily accessible by car, said 79%."
      9.6 "96% liked the proximity to shopping."
      7.9 "79% liked the proximity to sightseeing."
    • 6.6 "Average cleanliness."
      6.9 "Only 69% said rooms were clean enough."
      6.5 "65% thought the cleanliness of the hotel was average."
      6.4 "Cleanliness of the bathroom was average, said 64%."
    • 5.8 "Rooms are ok."
      6.9 "Only 69% said rooms were clean enough."
      6.9 "Beds were acceptable for 69%."
      6.9 "Only 69% said rooms were big enough."
      5.0 "50% thought the minibar was ok."
      6.4 "Cleanliness of the bathroom was average, said 64%."
      5.0 "50% thought the kitchenette was ok."
    • 4.2 "Internet is poor."
    • 4.1 "Breakfast is below average."
      3.2 "68% said the breakfast was too expensive."
    • 3.2 "Terrible value."
      3.2 "68% said the breakfast was too expensive."
      1.9 "The price was too high for 81%."
    • 0.0 "Disappointing wellness & sports facilities."
      0.0 "100% didn't like the fitness area."
    View all review categories

    Overall Rating

    8.2 Excellent
    Based on 313 reviews
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 7.3 "Good location."
    • 6.5 "Average cleanliness."
      6.7 "Only 67% said rooms were clean enough."
      6.2 "62% thought the cleanliness of the hotel was average."
    • 6.3 "Average comfort."
      7.0 "70% thought rooms were spacious."
    • 6.3 "Pool is mediocre."
    • 6.3 "Rooms are ok."
      6.7 "Only 67% said rooms were clean enough."
      7.0 "70% thought rooms were spacious."
    • 4.1 "Breakfast is below average."
    • 3.2 "Terrible value."
    View all review categories

    Overall Rating

    8.5 Excellent
    Based on 474 reviews
    • 8.9 "Great service."
      9.7 "97% found the staff to be very friendly."
      9.4 "94% thought the service was very professional."
    • 7.9 "Good location."
      7.9 "Easily accessible by car, said 79%."
    • 6.3 "Pool is mediocre."
      5.2 "Only 52% thought the pool was clean."
    • 5.9 "Average cleanliness."
      6.2 "Only 62% said rooms were clean enough."
      5.2 "Only 52% thought the pool was clean."
    • 4.7 "Rooms are not good."
      3.3 "67% complained about the bathroom."
      2.1 "79% found problems with the furniture."
      0.8 "92% thought they were poorly maintained."
    • 3.9 "Breakfast is below average."
    • 3.7 "Value below average."
    View all review categories

    Overall Rating

    7.3 Good
    Based on 98 reviews
    • 8.9 "Great service."
    • 7.3 "Good location."
    • 6.3 "Food is average."
    • 6.3 "Average cleanliness."
      6.8 "Only 68% said rooms were clean enough."
    • 6.0 "Average comfort."
    • 5.4 "Rooms are ok."
      6.8 "Only 68% said rooms were clean enough."
    • 5.2 "Vibe was decent."
    • 2.9 "Terrible value."
    View all review categories

    Overall Rating

    8.1 Excellent
    Based on 8 reviews
    • 8.7 "Great service."
    • 5.9 "Rooms are ok."
    • 4.0 "Breakfast is below average."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Casino Hotel
    Guests think this is a perfect casino hotel.
    Good to know
    "Friendly atmosphere"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention:
    helpful prompt
    san juan
    offer shuttle
    english spanish
    easily hear people
    group checking
    airport cost
    shuttle service from airport
    momma
    need some repairs
    More
    More

    Photos
    Map

    Map