Four Points by Sheraton Caguas Real Hotel & Casino

All rooms include flat-screen TVs with premium channels, in-room coffee and tea service, blackout curtains, a Sleep Number bed with premium bedding, and private bathrooms with a bathtub and complimentary toiletries.

There is on-site parking and valet parking available for a fee. Some guests mentioned unexpected fees and charges, so it's advisable to inquire about any additional costs when booking.

The hotel has a restaurant and multiple bars for guest enjoyment. A buffet breakfast is available for a daily fee, and there is a cafe at the hotel. Room service is also available during limited hours.

Guests have mentioned that the hotel is clean and well-maintained. However, some guests encountered issues with cleanliness, such as a dirty coffee maker and empty shower body wash bottles.

The high season is in May, and the low season is in November. It's advisable to consider these seasonal variations when planning a visit to the hotel.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the mountain comes highly recommended.

Some guests were surprised by unexpected fees and charges, such as parking fees. It's advisable to inquire about all potential additional costs before booking.

Some guests reported noise from the air conditioning and hallway, so if you're sensitive to noise, consider requesting a room away from potential sources of disturbance.

A few guests noted that the restaurant almost ran out of options on certain days. It's advisable to check the restaurant's availability and menu options, especially during peak times.

Some guests encountered issues with room amenities, such as dirty coffee makers and empty shower gel bottles. It's recommended to verify the functionality of in-room amenities upon arrival.

Guests mentioned that room service is available only during limited hours, so if you anticipate needing this service, it's best to plan accordingly.

Several guests experienced difficulties with internet connection in their rooms. If reliable internet access is important to you, it's advisable to inquire about this before your stay.

A few guests mentioned issues with the provided toiletries. If you have specific preferences or sensitivities, it may be helpful to bring your own toiletries.

Some guests found the pillows to be too soft for their preference. If you prefer firmer pillows, consider bringing your own or requesting alternatives from the hotel.

In the event of inclement weather, guests suggested that having indoor entertainment options, such as an indoor pool or movie theater, would enhance the overall experience.