Voted Cairo's Best Business Hotel, InterContinental Cairo Citystars offers luxury amid lush gardens in the buzzing hub of Citystars Heliopolis, next to Stars Centre Mall. Whether you are in Cairo for business or leisure, the hotel puts everything at your fingertips, from steak to sushi, from spa treatments to squash, and from complimentary Wi-Fi to cocktails on the air-conditioned poolside terrace. For a tour of nearby Cairo Citadel and Giza Pyramids, our Concierge will gladly help.
the speedy chick in and the speedy chick out .the hotel managment knows how to demonstrate hight level of customer service .very friendly staff highly trained
The Swiming Pool and the Facility
- Staff are using People, which realy i will think twice going again back to the hotel, Frankly i could go for another 3 nights more (Bussiness Trip) but i decided to go for another hotel to avoid the staff
Staff did not care about anything. They kept saying that We will charge your credit card any way.
Staff is very unfriendly
cleanliness , people were nice ,
in the room , DVD was not working , as i lost my luggage i dont recieve enough help , although i dont have any thing to shave and brush my teeth , i dont find this facility in the the room , i asked for it they bring tooth brush , but they dont bring a shaving blade and hair comb .once i arrived i informed that i have problem that my luggage lost and i want your help to follow up with the air port , but i felt they didnt do it , becuase when i returned back next morning to ask for the luggage they told me that their is no news , later i discivered that they recieved my luggage but thier were miss communication in between the shifts , until afternoon i returned to them and by chance i discovered that they already recieved the luggage .
comfort, shopping, and luxury
too expensive $120 for 2 rooms 2 nights
very poor communication within the staff, they are not customer oriented and poor customer satisfaction
I like the warm envirment in the hotel and sorrounding.they have many good food and very warm staff
The site mentioned that there is free shuttle to airport,but I had to pay thre times what I would pay for a normal taxi
Excellent location, nicely decorated
Near the City Stars shopping mole.
- The reception staff
Swimming pool, Lobby,resturant and the food.It is also vey close to the Mall city star which is a huge mall where you can find a lot of shops & resturant. The only thing that people smoking everywhere.
Delay in room service. may be due to so many guest?