Hotel was great. They had excellent breakfast, it was super clean and i would highly recommend.
5 stars
Intercontinental Cairo Citystars, An IHG Hotel
Photos of Intercontinental Cairo Citystars, An IHG Hotel
Overview
Situated in Cairo, Intercontinental Cairo Citystars is a short walk from City Stars and features an indoor pool, indoor tennis courts and a Jacuzzi. It also offers a sauna and outdoor tennis courts.
The hotel boasts deluxe amenities and services, such as a limousine service and Lifestyles. Multilingual staff are available assist with reservations or dining recommendations, and an express check-in/check-out feature is provided for convenience. The hotel also offers a well-equipped gym.
Rooms come with slippers and a mini bar together with a flat-screen TV. Bathrooms are stocked with necessities such as a hair dryer and bathrobes.
Guests of Intercontinental Cairo Citystars are invited to experience Japanese cuisine at Shogun, or try Italian meals at Maestro. Those looking for after-dinner entertainment can visit the on-site casino.
For guests who enjoy making the most of local dining options, there is a large variety right on the doorstep. Tahrir Square is only a short car ride from the hotel.
Latest deals for Intercontinental Cairo Citystars, An IHG Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Intercontinental Cairo Citystars, An IHG Hotel
- Outdoor pool
- Indoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Hammam (Turkish bath)
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Key card access
- Express check-out
- 24hr front desk
- Conference rooms
- Safety deposit box
- Bottle of water
Basics
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
General
- Executive lounge access
- Family rooms
- Interconnected room(s) available
- Lockers
- Pool view
- Storage available
- Seating area
- Slippers
- Telephone
- Carpeted
- City view
Dining
- Electric kettle
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Coffee machine
Pool and spa
- Spa
- Hot tub
- Indoor pool
- Outdoor pool
- Spa and wellness center
- Massage
- Pool bar
- Sauna
Accessibility and suitability
- Designated smoking area
- Non-smoking rooms available
- Increased accessibility
- Elevator
- Accessible by elevator
- Allergy-free room
- Upper floors accessible by elevator
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Toilet
- Toilet paper
Things to do
- Gift shop
- Casino
- Evening entertainment
- Beauty salon
- Pool table
- Night club
Parking and transportation
- Parking
- Private parking
- Shuttle service (additional charge)
- Airport shuttle
- Valet parking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- Shared lounge/TV area
- TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
- Kids meals
- Playground
Bedroom
- Socket near the bed
- Alarm clock
- Clothes rack
- Wardrobe or closet
Outdoor
- Garden
- Terrace/Patio
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
- Indoor tennis
Reviews of Intercontinental Cairo Citystars, An IHG Hotel
8.8
Very good
2075 verified ratings
Wonderful
1067
Very good
342
Good
241
Okay
114
Fair
128
Mediocre
55
Poor
128
Summary of reviews
Guests say
Guests appreciated the hotel's location and cleanliness, noting it was convenient and well-kept. However, many reviews highlighted significant issues with the service, including unprofessional staff and problems during check-in. Overall, while the hotel has potential, the service quality needs improvement.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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8.8 out of 10
989 reviews
7 out of 10
25 reviews
8.8 out of 10
1 review
9.5 out of 10
2 reviews
8.9 out of 10
2 reviews
All reviews
Pros (+) the speedy chick in and the speedy chick out .the hotel managment knows how to demonstrate hight level of customer service .very friendly staff highly trained
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's dining options?
You can experience Japanese cuisine at Shogun or try Italian meals at Maestro. The hotel also offers a great breakfast buffet and a bar/lounge for your enjoyment.
How is the cleanliness and maintenance of the hotel?
The hotel provides daily housekeeping, and the staff follows all safety protocols as directed by local authorities. The facilities are well maintained, and the rooms are very clean and spacious.
What are the hotel's unique amenities and services?
The hotel offers an indoor pool, outdoor tennis courts, and a well-equipped gym. Additionally, there is a casino, evening entertainment, and a spa and wellness center for your relaxation and enjoyment.
Is the hotel conveniently located for local dining and shopping?
For guests who enjoy local dining options, there is a large variety right on the doorstep, and the hotel is connected to a shopping mall with plenty of dining options.
What are the common concerns about the hotel's facilities and services?
Some guests have mentioned concerns about the outdated furniture and room decor, as well as the need for renovation. Additionally, there have been comments about the staff not being very friendly at times.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Connected Mall
The hotel is connected to a large mall, providing easy access to a variety of shops and dining options, making it convenient for guests.
Consider Upgrading for a Spacious Room
Some guests suggested that the standard rooms may be a bit small, so consider upgrading to a larger room for a more comfortable stay.
Enjoy the Breakfast Buffet
Many guests praised the breakfast buffet, describing it as fabulous and with a great variety. It's recommended to take advantage of this offering during your stay.
Be Mindful of Noise Levels
A few guests mentioned that the hotel can get noisy at times, so light sleepers may want to consider this and perhaps request a quieter room.
Take Note of Outdated Furniture
Some guests noted that the hotel furniture and room decor appeared outdated, so it's worth considering this aspect when booking.
Utilize the Hotel's Location
The hotel's central location was highlighted by several guests, making it convenient for accessing nearby attractions and the airport.
Check for Room Upgrades
Some guests received complimentary room upgrades, so it might be worth inquiring about this possibility during the check-in process.
Consider Transportation Options
While the hotel is close to a mall, some guests found the location to be a bit far from downtown and popular sites, so consider transportation options for exploring the city.
Keep an Eye on Room Cleanliness
A few guests mentioned issues with room cleanliness, such as unvacuumed hallways. It's advisable to communicate any concerns promptly to the staff for resolution.
Location
Omar Ibn El Khattab Street,P.O. Box 1026, Cairo 11737
What's nearby
- Qasr el Baron1.4 mi
- Heliopolis Palace2 mi
- Al-Azhar University2.2 mi
- 6th of October Panorama2.5 mi
- Al-Hussein Mosque5.3 mi
- Al-Azhar Park5.4 mi
- Khan el-Khalili5.4 mi
- Saladin Citadel of Cairo6 mi
- Mosque of Muhammad Ali6.1 mi
- Mosque of Ibn Tulun6.6 mi
- Downtown Cairo6.8 mi
- Tahrir Square7 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Intercontinental Cairo Citystars, An IHG Hotel
Low season | March |
|---|---|
High season | February |
Average price (weeknight) | $252 |
Average price (weekend night) | $269 |
When to book a room at Intercontinental Cairo Citystars, An IHG Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.1 |
|---|---|
Distance to city center | 6.9 mi |
Nearest Airport | Cairo |
Distance to airport | 5.0 mi |
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