Overview

Krystal Cancun

Paseo Kukulcan Lote 9, 77500 Cancun, QR, Mexico
+52 998 848 9800

$117+

Overall guest ratings

7.1/10 Good
Based on 2119 reviews
See all reviews

Review highlights

  • 9.3
  • 6.7
  • 5.6
  • 4.6

Good to know

  • Good restaurants & bars in the area

Nearby

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    About

    Located in Cancun (Hotel Zone), Krystal Cancun is minutes from Cancun Convention Center and Forum Beach. This beach resort is within close proximity of Playa Gaviota Azul and Delphinus Dreams.

    Rooms

    Make yourself at home in one of the 385 air-conditioned rooms featuring fireplaces and plasma televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include laptop-compatible safes and minibars, and housekeeping is provided daily.

    Rec, Spa, Premium Amenities

    Pamper yourself with a visit to the spa, which offers massages and facials. You're sure to appreciate the recreational amenities, including a health club, an outdoor pool, and a spa tub. Additional amenities include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

    Dining

    All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

    Enjoy a meal at one of the resort's dining establishments, which include 2 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with a refreshing drink at a poolside bar, a swim-up bar, or one of 4 bars/lounges.

    Business, Other Amenities

    Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This resort has 5 meeting rooms available for events. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.

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    Amenities

    • Free Wi-Fi
    • Internet access
    • Business center
    • Car rental
    • Childrens programs
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Wheelchair accessible
    • Spa
    • Hot tub
    • Child pool
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • Coffee shop
    • 24 hour front desk
    • Night club
    • Safe
    • Sauna
    • Babysitting/child services (surcharge)
    • Pets not allowed
    • Free parking
    • Steam room
    • Storage available
    • Free valet parking
    • Wedding services
    • Terrace/Patio
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    Rates

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    Reviews

    Guest reviews

    Overall Rating

    7.1 Good
    Based on 2119 reviews
    data provided by TrustYou
    • 9.3 "Terrific location."
    • 6.7 "Bar is ok."
    • 6.4 "Average amenities."
    • 6.4 "Breakfast is mediocre."
    • 6.1 "Average value."
    • 5.6 "Service is ok."
    • 4.6 "Rooms are not good."
    • 3.8 "Vibe wasn't good."
    • 3.5 "Not very comfortable."
    • 2.4 "Disappointing wellness & sports facilities."

    Overall Rating

    7.5 Good
    Based on 1292 reviews
    data provided by TrustYou
    • 9.5 "Terrific location."
    • 6.7 "Bar is ok."
    • 6.3 "Average amenities."
    • 6.2 "Breakfast is mediocre."
    • 5.7 "Average value."
    • 5.5 "Service is ok."
    • 4.3 "Not very clean."
    • 4.0 "Not very comfortable."
    • 3.9 "Vibe wasn't good."
    • 2.2 "Disappointing internet connection."

    Overall Rating

    7.0 Good
    Based on 487 reviews
    data provided by TrustYou
    • 9.4 "Terrific location."
    • 6.4 "Breakfast is mediocre."
    • 6.2 "Bar is ok."
    • 6.0 "Average amenities."
    • 5.6 "Food is average."
    • 5.5 "Service is ok."
    • 3.9 "Rooms are not good."
    • 3.6 "Not very comfortable."
    • 3.0 "Horrible vibe."
    • 2.2 "Disappointing internet connection."

    Overall Rating

    6.5 Good
    Based on 21 reviews
    data provided by TrustYou
    • 9.4 "Terrific location."
    • 6.6 "Average value."
    • 5.5 "Service is ok."
    • 4.4 "Rooms are not good."
    • 4.4 "Not very clean."
    • 3.2 "Quite uncomfortable."

    Overall Rating

    7.1 Good
    Based on 317 reviews
    data provided by TrustYou
    • 9.0 "Wonderful beach."
    • 8.9 "Location is great."
    • 6.6 "Breakfast is mediocre."
    • 5.7 "Average value."
    • 5.5 "Food is average."
    • 5.0 "Service is ok."
    • 4.8 "Rooms are not good."
    • 3.9 "Vibe wasn't good."
    • 3.6 "Not very comfortable."
    • 2.2 "Disappointing internet connection."

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