Krystal Cancun

Paseo Kukulcan Lote 9, 77500 Cancún, Quintana Roo, Mexico
+52 998 848 9800

Cheapest
rate per night

7.8

Good
based on 2,102 reviews
Krystal Cancun - Cancún, Quintana Roo, Mexico
Check-in
-
Check-out
Compare vs. KAYAK |

Provider Nightly total
otel.com $70
HOTELOPIAPV $88
SnapTravel $95
otel.com
HOTELOPIAPV
SnapTravel

Good to know

Value for money

7.2

Distance to city center

5.6 mi

Location rating

9.1

Nearest Airport

Cancun

Distance to airport

10.9 mi

Rooms

Check-in
Check-out

King Rooms

$103+

Bed type
Provider
Nightly
Unknown
$103 per night
Unknown
$115 per night
Unknown
$118 per night
Unknown
$125 per night
Unknown
$126 per night
Unknown
$131 per night

Standard Rooms

$70+

Bed type
Provider
Nightly
Unknown
$70 per night
Unknown
$96 per night
Double bed
$98 per night
King bed
$98 per night
Double bed
$100 per night
Double bed
$100 per night
Double bed
$100 per night
Unknown
$103 per night
Unknown
$103 per night
Unknown
$103 per night
Double bed
$103 per night
Unknown
$107 per night
Unknown
$109 per night
Unknown
$110 per night
King bed
$111 per night
Double bed
$112 per night
King bed
$113 per night
King bed
$113 per night
Unknown
$117 per night
Unknown
$124 per night
King bed
$128 per night
Unknown
$133 per night
King bed
$133 per night
King bed
$134 per night
King bed
$135 per night
King bed
$138 per night
Double bed
$138 per night
Unknown
$149 per night
Unknown
$152 per night
Unknown
$164 per night
Unknown
$228 per night

Double Rooms

$88+

Bed type
Provider
Nightly
Unknown
$88 per night
Unknown
$101 per night
Unknown
$101 per night
Unknown
$104 per night
Unknown
$105 per night
Unknown
$108 per night
Unknown
$120 per night
Unknown
$121 per night
Unknown
$124 per night
Unknown
$125 per night
Unknown
$134 per night
Unknown
$152 per night
Unknown
$167 per night

Reviews

Pros

Cons

Traveler rating

236
180
128
63
9

Time of year

Traveler type

Show reviews that mention

+
close to restaurants in 103 reviews
coco bongo in 10 reviews
early morning in 8 reviews
good breakfast in 114 reviews
great location in 356 reviews
hot water in 87 reviews
hotel staff in 253 reviews
jw marriot in 7 reviews
night clubs in 54 reviews
ocean view in 257 reviews
pool and beach in 371 reviews
poor condition in 8 reviews
service was good in 81 reviews
stay in this hotel in 185 reviews
  • Excellent
    Apr 2020
    9.0

    The deluxe rooms with ocean view were fantastic. Great size, and an unexpected kitchenette was a bonus. The beds were huge, and really comfortable. Also the staff by the pool were lovely, and the access to the beach fantastic. Not to mention it was one of the nicest beaches I've been to in a while.

    Not always enough sun loungers.

  • Mediocre
    Mar 2020
    4.0

    Beach, restaurants, all the staff except the receptionist.

    Receptionist. When I check in the receptionist was already upset and total unhappy. I told him I had a reservation for 2 rooms, I need it one with 2 beds as per reservation, he respond my reservation is for 2 standard rooms and I can only get on bed per room. I asked him to upgrade me because that was a mistake form BOOKING.COM because I paid for upgrade and I asked him to upgrade me but he assign me the worst rooms available. Room, very noisy, there is a compressor that runs up 3 times at night waking us up, no ocean view, I request 1 room with 2 beds for my 2 elderly relatives, they only have one bed rooms available, receptionist styed that's all they have, take or leave it.

  • Mediocre
    Mar 2020
    4.0

    Very basic and the whole hotel smelt like drain On our level they were constantly doing repairs so it smelt like paint all the time as well Third time staying in this hotel and was disappointed this time

  • Excellent
    Mar 2020
    9.0

    I got a room with sea view and it was worth the price difference. the view was amazing and being able to listen to the ocean all night is priceless. facilities are great (huge pool, jacuzzi, deck chairs, bar). great price for a hotel by the beach. after you check out you are allowed to use facilities for the whole day at no extra charge, which was great.

    bathroom looked old and didn't have nice ventilation. buffet breakfast had a LOT of options but the quality of the food was not great. the green juice was very bad. scrambled eggs had meat and I'm vegetarian (you can ask for eggs to be cooked for you at the moment however you choose but there's a line).

  • Excellent
    Mar 2020
    9.0

    Location

    I have requested 2 double bed and late check-in as ours flight was late by the time we get to hotel been given only last king size room with ocean view. But if we want we could move next day so it mean we have to pack our luggage again in the morning. We already book tour to pick up 6am next day so we have to get extra time to be ready. In room has coffee machine but if you want coffee you need to pay, not so good Couse we stay 3 days should get refills everyday. No hair tower neither

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About

Overview

Located within the exquisite area of Punta Cancun, Krystal Cancun provides sunny beach resort accommodations with specular views of the sea. On the beach of Boulevard Kukulcán, it offers all-inclusive services and entertainment in the heart of Cancun. The resort, with its pristine white sandy beachfront, offers sunbeds under palapas, tables on the sand, pools, restaurants, bars, a kid’s club, activities, adventures, and a place for relaxation.

Accommodations at the hotel include 502 rooms, most with spectacular views of the sea from a balcony or room. Guests can choose from spacious standard, luxury, sea view, family club, all filled with natural light. Its beautiful Club Krystal rooms include upgraded amenities such as a panoramic view of the Caribbean.

All rooms include modern services such as Wi-Fi and a flat screen TV. A refrigerator, microwave, security box, and minibar are all included, along with a laptop safe box and more.

Guests may choose from several restaurants at Krystal Cancun. Aquarium Café serves local and international dishes along with a buffet breakfast with Mexican specialties. Hacienda el Mortero offers traditional Mexican cuisines prepared from local products and live mariachis. For Italian meals and entrees from the sea, Las Velas serves dining within a traditional Caribbean palapa. In the swimming pool area, Fisheria serves ceviche’s and seafood tacos. The hotel has several bar and lounge areas for guests to enjoy drinks and relax.

The hotel features spaces for social events, weddings, and meetings. It sits front of Cancun's Conference Center for the business traveler. Whether for family vacation, pleasure, or for work, Krystal Cancun is a perfect choice.

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

7.8 Good

based on 2,102 reviews

7.9

Cleanliness

7.9

Comfort

7.7

Staff

7.2

Value for money

Check in

3:00 PM

Check out

12:00 PM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Fitness center
Free Wi-Fi
Increased accessibility
Business center
Car rental
Internet
Cribs available
Currency exchange on-site
Gift shop
Laundry facilities
Laundry service
Meeting/Banquet facilities
Room service
Golf
Hot tub
Outdoor pool
Restaurant
Bar/Lounge
Hairdryer
Cable or satellite TV
Air-conditioned
24hr front desk
Sauna
Free parking
Playground
Storage available
Linens
Towels
Elevator
Massage
Balcony
Bottle of water
City view
Clothes rack
Desk
Dining table
Extra-long beds (> 2 meters)
Family rooms
Flat-screen TV
Free toiletries
Interconnected room(s) available
Non-feather pillow
Pool towels
Private bathroom
Safety deposit box
Sea view
Seating area
Shower
Shower cap
Slippers
Socket near the bed
Sofa bed
Tea/coffee maker
Telephone
Tile/marble floor
Toilet
Trash cans
TV
Valet parking
Fax/photocopying
Ironing service
Shops (on site)
Tour desk
Wake-up service
Kids' club
Pay-per-view channels
Bathrobe
Garden
Spa and wellness center
Concierge service
Spa
Child pool
No smoking
Beauty salon
Coffee shop
Babysitting/child services (surcharge)
Pets not allowed
Steam room
Free valet parking
Wedding services
Terrace/Patio
Fireplace
Safe
Airport shuttle
Private beach
Designated smoking area

FAQs when booking at Krystal Cancun

What meeting amenities can guests find at the Krystal Cancun?

What good restaurants can be found near the Krystal Cancun?

Are there any lounges or bars that guests can expect to find near the Krystal Cancun?

What activities and attractions are close to the Krystal Cancun?

How should visitors plan on going from Cancun International Airport to the Krystal Cancun?

Where is Krystal Cancun located?

When is check-in time and check-out time at Krystal Cancun?

Does Krystal Cancun offer free Wi-Fi?

Does Krystal Cancun offer free parking?

Does Krystal Cancun offer free airport shuttle service?

How far is Krystal Cancun from the airport?

Can you bring pets to Krystal Cancun?

Does Krystal Cancun have a pool?

Photos

All Photos (54)
Building (2)
Bedroom (14)
Bar (1)
Pool (3)

Location

Most Popular Landmarks

  • Forum Beach 180 yd
  • Playa Caracol 339 yd
  • Delphinus Punta Cancún 0.3 mi
  • Playa Chac Mool 0.5 mi
  • Cancun Golf Club at Pok Ta Pok 1 mi
  • Playa Tortugas 1.6 mi

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