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Paradisus Cancun
5 stars

Paradisus Cancun

Boulevard Kukulkan Km 16.5, 77500 Cancún, Quintana Roo, Mexico
+52 998 881 1100
From
$285
Cheapest

rate per night

8.0
Great

based on 424 reviews

Paradisus Cancun
Fri 4/19
Tue 4/23
Room type
Provider
Nightly total
Queen room
King room
Luxury room

About Paradisus Cancun

  • Resort Room
    Enjoy the many amenities of the resort
  • Freebies
    This stay includes Wi-Fi, Breakfast, and Parking for free

Paradisus Cancún is an all-inclusive resort that offers a relaxed atmosphere for couples, families and business travelers. Guests are invited to stay in one of the gorgeous suites, all of which feature high-end finishings, marble floors, a warm and comforting color pallet, stunning views and luxurious bedding.

The resort itself offers a rich assortment of amenities which visitors are encouraged to take advantage of and enjoy throughout their stay. It has a Kids Zone, non-motorized watersports, more than five dining options, a beautiful 18-hole golf course, live entertainment, and a swim-up bar. Additionally, being situated right on the water makes Paradisus Cancún the ideal spot for visitors of all ages to swim in the crystal clear ocean, explore all that the underwater world has to offer, and make memories.

Paradisus Cancún offers nine restaurants and five bars, all of which offer a unique menu. Guests can dine at the Tempo Restaurant, the Fuego Restaurant, the Market Grill, the Blue Agave, and the Avenue Bar. All dishes served at the resort are prepared with freshly caught seafood, seasonal produce, and top of the line ingredients.

Thanks to its wonderful weather and amazing scenery, Paradisus Cancún has become a popular location for destination weddings of all sizes. The on-site event planner works closely with couples from all over the world to help couples in creating a fully customized wedding day that will exceed all of their wishes. The resort also hosts conventions, galas, and business meetings.

There are plenty of sights, attractions, and places to shop nearby Paradisus Cancún. Visitors can enjoy the Majagua Fishing & Tours, La Gran Rueda Cancun, Plaza la Fiesta, and the Scorpion's Temple.

Photos of Paradisus Cancun

Latest deals for Paradisus Cancun

Fri 4/19
Tue 4/23
Deluxe room
bed type unknown
bed type unknown
bed type unknown
Standard room
bed type unknown
bed type unknown
bed type unknown
King room
1 king bed
1 king bed
bed type unknown
Superior room
bed type unknown
Luxury room
bed type unknown
bed type unknown
bed type unknown
Double room
1 king bed
1 king bed
bed type unknown
Queen room
2 queen beds
2 queen beds

*Total includes estimated local taxes & fees payable on check out.

Prices are based on 1 night, not including taxes and fees

Amenities at Paradisus Cancun

  • Private beach
  • Water sport facilities (on site)
  • Snorkeling
  • Outdoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Tennis

Services and conveniences

  • ATM on-site
  • Business center
  • Car rental
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • 24hr front desk
  • Safety deposit box
  • Bottle of water

Basics

  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Trash cans
  • Conditioner

Things to do

  • Gift shop
  • Eco tourism
  • Game room
  • Golf
  • Scuba diving
  • Diving
  • Snorkeling
  • Evening entertainment
  • Beauty salon
  • Water sport facilities (on site)
  • Night club

Dining

  • Grocery deliveries
  • Restaurant
  • Bar/Lounge
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker
  • Coffee machine

Family friendly

  • Babysitting or child care
  • Child pool
  • Kid-friendly buffet
  • Indoor play area
  • Kids' club
  • Complimentary breakfast
  • Playground

Pool and spa

  • Spa
  • Outdoor pool
  • Pool towels
  • Spa and wellness center
  • Massage
  • Sauna

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Bathtub
  • Toilet paper

General

  • Family rooms
  • Lake view
  • Storage available
  • Sea view
  • Seating area
  • Telephone

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Pants press
  • Iron and ironing board

Parking and transportation

  • Free parking
  • Private parking
  • Shuttle service (additional charge)
  • Airport shuttle

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Books
  • TV

Accessibility and suitability

  • No smoking
  • Designated smoking area
  • Increased accessibility
  • Elevator

Outdoor

  • Private beach
  • Garden
  • Terrace/Patio
  • Beach towels

Health and safety

  • Daily housekeeping
  • Safe

Fitness

  • Fitness center
  • Tennis

Workspace

  • Desk

Reviews of Paradisus Cancun

All reviews are collected from real users with a verified booking made with KAYAK or one of our trusted external partners.

8.0
Very goodBased on 424 verified guest reviews
7.9Families
8.1Couples
8.6Friends
7.7Solo

Pros +
Cons -

Traveler type:
Time of Year:
Show reviews that mention
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A
2.0 Poor
Food and staff at the restaurant were extremely bad. Good beach, okay pool, but waiters are really unprofessional and rude. So much food seems to be wasted as it is days-old and taste really bad
C
8.0 Very good
Pros:Relaxed environment
Cons:the Service and variety of foods
E
7.7 Good
Cons:They closed 3 restaurants and meal planning was difficult to say the least.
A
10.0 Wonderful
Pros:Service and food was amazing!
Cons:Maybe the check in time can be shorter
A
8.5 Very good
Pros:No jet skis making noise and pollution.
Cons:Buffet restaurant understaffed.
J
9.4 Wonderful
Pros:Gorgeous location & excellent vacation all-around! I would def recommend this hotel!!! Our family of 6 + a baby was hands-down pampered and spoiled by the staff! Shout out to David at Coco’s for making our stay incredible!
Cons:The hotel had events and activities but were not well-advertised. The kids/teen programs were not well-known. Other hotels post the activities daily. The Paradisus could do better in this area.
W
6.2 Okay
Pros:hospitality
Cons:too many kids food not that great
C
6.0 Okay
Pros:Accommodations, things to do near, dinners, quiet, plenty of beach and chairs.
Cons:Buffets and general access to food, check in we had to haggle for over an hour to get what was promised to us at booking, the concierge messed up a catamaran booking for us, accommodations were dated and just okay.
G
4.8 Mediocre
Pros:Few staff members were very nice
Cons:I stayed in this hotel few years ago and it was amazing, food, service, rooms, etc. but now it has become a very cheap hotel even the price is very high. The food might look nice and good but it absolutely horrible. If you are used to have good stuff, beware. Time share staff is a nightmare! I know they want to make business but they are crossing the line. Thia time they tricked my parents saying that some lady would nicely take them to their room when they arrived, no she took them to this desk where she spent one hour trying to convince them about time ahare,,, really??? We never complain but this time at check out we explained what we didnt like (food, time share, etc) and this staff member just said "oh, sorry. I will write that down" yeah right!! Also beware: there are 5 different pyramids and the pics that they have online it's only from the renovated rooms. Of course not all of them are renovated and we got stucked in this totally '80's room. Clean but decor is not what thw showed in the website. We pickes this hotel since my parents have been there at least 7 times, we regret to inform that this is the last time! So so so dissapointing. It all depends on what you are used to, that's all.
R
10.0 Wonderful
Pros:Even with the hotel at full capacity, I received the very best service.
Cons:The royal service

Location

Boulevard Kukulkan Km 16.5, 77500 Cancún, Quintana Roo

What's nearby

  • Museo Maya de Cancun0.9 mi
  • Kukulcan Plaza1.4 mi
  • Playa Marlin1.5 mi
  • Playa Delfines1.7 mi
  • El Rey Ruins1.7 mi
  • Acuario Interactivo1.9 mi
  • Playa Chac Mool3.5 mi
  • Cancun Golf Club at Pok Ta Pok3.6 mi
  • Forum Beach3.8 mi
  • Playa Tortugas3.9 mi
  • Playa Caracol4 mi
  • Delphinus Punta Cancún4.1 mi

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about Paradisus Cancun

Low season

October

High season

December

Average price (weeknight)

$468

Average price (weekend night)

$480
Cheapest month to stay with an average 29% drop in price.
Most expensive month to stay with an average 24% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Paradisus Cancun

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

Top tips for your stay at Paradisus Cancun

  • If you’re after a cheap room at Paradisus Cancun, then you should consider staying during the low season. The cheapest deals can generally be found in October and September.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Paradisus Cancun, plan to stay on a Sunday or Thursday. The most expensive day is usually Monday.
  • The cheapest price a room at Paradisus Cancun was booked for on KAYAK in the last 2 weeks was $361, while the most expensive was $918.
  • How long should you stay at Paradisus Cancun? KAYAK users usually book their rooms here for 4 days.

FAQs when booking at Paradisus Cancun

  • What can I expect from the food options at Paradisus Cancún?

    Paradisus Cancún offers a rich assortment of dining options, including freshly caught seafood, seasonal produce, and top of the line ingredients. Guests can enjoy a unique menu at nine restaurants and five bars, with a variety of food choices available.

  • Are there any concerns about the hotel's facilities that I should be aware of?

    Some guests have mentioned that the rooms are in need of updates and that the hotel is currently undergoing renovations. Additionally, there have been comments about the temperature control in the lobby and common areas.

  • What are the highlights of the hotel's amenities for families?

    Paradisus Cancún offers a Kids Zone, child-friendly buffet, indoor play area, kids' club, playground, and activities for children. Families can also enjoy the pool, beach, and special services for children, making it a perfect luxury family vacation spot in Cancun.

  • When is the best time to visit Paradisus Cancún?

    Visitors recommend avoiding the peak season for a more enjoyable experience. May is considered the low season, while December is the high season. Guests have found that visiting during the low season provides a better experience with fewer crowds and better weather.

  • What are the main highlights of the hotel's location and surroundings?

    Paradisus Cancún is situated right on the water, offering a beautiful beach, crystal clear ocean, and proximity to attractions such as Museo Maya de Cancun, Kukulcan Plaza, Playa Marlin, and El Rey Ruins. Guests can also enjoy non-motorized watersports and explore the underwater world.

  • Does Paradisus Cancun offer any special services for couples on honeymoon?

    Guests choosing to celebrate their honeymoon at Paradisus Cancun can choose from several romantic packages. The "Charm" package features a romantic breakfast in bed, a private three-course dinner followed by an in-room set up of chilled champagne and rose petals, a 25m couple’s massage, discount on spa services and late checkout subject to availability. The "Passion" package includes all these elements plus a complimentary fruit platter and bottle of sparkling wine, a scented bubble bath and use of an in-house sound system during your romantic dinner.

  • Are there any adults-only areas at Paradisus Cancun?

    Booking one of the Royal Service rooms at Paradisus Cancun will give you exclusive access to some of the adults-only areas of the hotel, including a separate pool, reserved beach area, restaurant, service lounge and library. Other benefits of this service include a butler, luggage packing assistance, and in-room touches like aromatherapy, newspaper delivery and nightly turndown. Whether you have booked the Royal Service or not, several of the resort bars are also adults-only areas, including Blue Agave and Coco’s Beach Club.

  • What is the fastest way to get to Paradisus Cancun from the airport?

    The hotel is located a 15-20m drive from Cancun Airport, so you can choose to pick up a rental car or take a taxi. A taxi will probably cost around 660-750 MXN (35-40 USD) if you opt for a prepaid service. Some companies also offer shared shuttles with a waiting time of around 20m and rates as low as 225 MXN (12 USD) per person.

  • What kinds of activities are on offer at Paradisus Cancun?

    There are many on-site activities offered at the hotel, with a program that changes regularly to keep guests constantly entertained. Options during your stay may include the likes of a tequila tasting, sushi-making workshop or wine tasting. If you’re looking to stay a bit more active on vacation, check out the range of yoga, boot camp, spinning and Pilates classes or book a personal trainer for some dedicated beachside workout sessions.

  • What is the best room at Paradisus Cancun for families?

    Families can ensure they have a great time on vacation by booking one of the Family Concierge suites or junior suites, which come with views of the lagoon or ocean and, in some cases, a private terrace and separate bedrooms. All suites at Paradisus Cancun in the Family Concierge category include access to a personalized concierge service and in-room benefits such as children’s beach kits, slippers, drinks, bathrobes, bathroom amenities and pillows, an activities menu, a Playstation upon request, and a turndown service with milk and cookies.

  • Is it possible to arrange early check-in at Paradisus Cancun?

    Early check-in may be granted subject to availability, but even if your room isn’t ready when you arrive, you can still ask to check in and start using the resort amenities while you wait.

  • Is any live music on offer at Paradisus Cancun?

    Yes, live music is on offer at the hotel on some evenings – check with the front desk to find out what’s on during your stay. For those looking for modern beats in a contemporary setting, the Red Lounge is the place to head to for exciting DJ sets every night of the week.(Prices checked 05/04/19).

  • Where is Paradisus Cancun located?

    Paradisus Cancun is located at Boulevard Kukulkan Km 16.5 in Hotel Zone, 6.2 miles from the center of Cancún. Museo Maya de Cancun is the closest landmark to Paradisus Cancun.

  • When is check-in time and check-out time at Paradisus Cancun?

    Check-in time is 3:00 PM and check-out time is 12:00 PM at Paradisus Cancun.

  • Does Paradisus Cancun offer free Wi-Fi?

    Yes, Paradisus Cancun offers free Wi-Fi.

  • Does Paradisus Cancun offer free parking?

    Yes, Paradisus Cancun offers free parking.

  • How far is Paradisus Cancun from the airport?

    Paradisus Cancun is 7.5 miles from Cancun. Paradisus Cancun is 40.5 miles from Cozumel.

  • Does Paradisus Cancun have a pool?

    Yes, Paradisus Cancun has a pool onsite.

  • How does KAYAK find such great Paradisus Cancun hotel deals?

    KAYAK scours the web for all room deals available at Paradisus Cancun in Cancún and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Paradisus Cancun and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Paradisus Cancun.

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Good to know

Value for money

7.7

Distance to city center

6.2 mi

Nearest Airport

Cancun

Distance to airport

7.5 mi