Paradisus Cancún

Paradisus Cancún

Boulevard Kukulkan Km 16.5, 77500 Cancún, Quintana Roo, Mexico
+52 998 881 1100

rate per night


based on 411 reviews

Paradisus Cancún
Mon 12/6
Tue 12/7
ProviderNightly total

About Paradisus Cancún

  • Resort Room
    Enjoy the many amenities of the resort
  • Clean and Tidy
    This stay has listed several different cleanliness practices.

Located in Cancun, Paradisus by Melia Cancun is a short drive from Petempich Bay and offers disabled parking. It also provides outdoor tennis courts, an outdoor pool and a private beach.

A variety of premium services are available for guests of Paradisus by Melia Cancun, such as 24-hour room service, valet parking and an express check-in and check-out feature. Guests can take advantage of the recreational activities available, such as a sauna and a BBQ/picnic area. It also provides a kids club, a beauty centre and an all-inclusive meal plan.

Each room at the resort offers a mini bar and all the essentials for a comfortable stay. Hot drinks can be made with tea and coffee supplies.

Those staying at the resort can sit down to a unique dining experience at the in-house restaurant, ideally situated for those who want to stay close by at mealtime. Cocktails and a large range of drinks are served at the bar. Guests may also wish to discover the many bars, restaurants and cafés that Hotel Zone is renowned for.

Paradisus by Melia Cancun has easy access to Spa at The Royal Sands. Iberostar Cancun Golf Course and Hard Rock Cafe Cancun are in close proximity to the property.

Photos of Paradisus Cancún

Rooms available at Paradisus Cancún

Mon 12/6
Tue 12/7
Show deals with
Standard Rooms($273 - $779)
Standard room
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$273 totalSnaptravel
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$298 totalPrestigia
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$358 totalTraveluro
King Rooms($308 - $378)
King room
bed type unknown
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$308 totalSnaptravel
bed type unknown
bed type unknown


$378 totalPrestigia
Luxury Rooms($458 - $956)
Luxury room
bed type unknown
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bed type unknown
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$567 totaltravelup
bed type unknown
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$627 totalStayforlong
Deluxe Rooms($439 - $1,337)
Deluxe room
bed type unknown
bed type unknown


$439 totalStayforlong
bed type unknown
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$447 totalKAYAK
bed type unknown
bed type unknown


$620 totalPriceline
Double Rooms($343 - $425)
Double room
bed type unknown
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bed type unknown
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$370 totalStayforlong
bed type unknown
bed type unknown


$425 totalPrestigia

Amenities at Paradisus Cancún

  • Water sport facilities (on site)
  • Snorkeling
  • Beachfront
  • Outdoor pool
  • Spa and wellness center
  • Fitness center
  • Valet parking
  • Wi-Fi available in all areas
  • Flat-screen TV
  • Cable or satellite TV

Health and safety

  • Daily housekeeping
  • Contactless check-in/check-out
  • Face masks for guests available
  • Physical distancing in dining areas
  • Physical distancing rules
  • First-aid kit
  • Property is cleaned by professional cleaning companies
  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • 24-hour security
  • Air purifiers
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Thermometers for guests provided by property
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Safe
  • Delivered food is securely covered
  • Guests can opt-out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities

Services and conveniences

  • Ticket service
  • Wake-up service
  • Safety deposit box
  • Concierge service
  • Entertainment staff
  • Mini-market on site
  • Tour desk
  • Private check-in/check-out


  • Grocery deliveries
  • Minibar
  • Packed lunches
  • Breakfast included
  • Snack bar
  • Breakfast in the room
  • Food can be delivered to guest accommodation

Things to do

  • Casino
  • Golf
  • Scuba diving
  • Diving
  • Snorkeling
  • Evening entertainment
  • Water sport facilities (on site)


  • Wi-Fi available in all areas
  • Fire extinguisher
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Trash cans

Media and entertainment

  • Radio
  • Flat-screen TV
  • Books
  • Cable or satellite TV
  • Pay-per-view channels


  • Beachfront
  • Family rooms
  • Sea view
  • Lake view
  • Telephone

Pool and spa

  • Spa and wellness center
  • Massage
  • Outdoor pool
  • Pool towels

Accessibility and suitability

  • Elevator
  • Multi-lingual staff
  • No smoking
  • Pets not allowed

Parking and transportation

  • Valet parking
  • Shuttle service (additional charge)
  • Private parking


  • Shower
  • Hairdryer
  • Private bathroom


  • Ironing service
  • Iron and ironing board
  • Pants press

Family friendly

  • Kid-friendly
  • Indoor play area
  • Kids' club


  • Beach towels
  • Garden


  • Computer use available
  • Fax/photocopying


  • Alarm clock


  • Fitness center

Reviews of Paradisus Cancún

GreatBased on 411 verified guest reviews

Pros +
Cons -

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8.0 Great
Pros:Relaxed environment
Cons:the Service and variety of foods
7.7 Good
Cons:They closed 3 restaurants and meal planning was difficult to say the least.
10.0 Excellent
Pros:Service and food was amazing!
Cons:Maybe the check in time can be shorter
8.5 Great
Pros:No jet skis making noise and pollution.
Cons:Buffet restaurant understaffed.
9.4 Excellent
Pros:Gorgeous location & excellent vacation all-around! I would def recommend this hotel!!! Our family of 6 + a baby was hands-down pampered and spoiled by the staff! Shout out to David at Coco’s for making our stay incredible!
Cons:The hotel had events and activities but were not well-advertised. The kids/teen programs were not well-known. Other hotels post the activities daily. The Paradisus could do better in this area.
1 out of 1


Boulevard Kukulkan Km 16.5, 77500 Cancún, Quintana Roo

What's nearby

  • Museo Maya de Cancun0.9 mi
  • Kukulcan Plaza1.4 mi
  • Playa Marlin1.5 mi
  • Playa Delfines1.6 mi
  • El Rey Ruins1.7 mi
  • Acuario Interactivo1.9 mi
  • Playa Chac Mool3.5 mi
  • Cancun Golf Club at Pok Ta Pok3.6 mi
  • Forum Beach3.8 mi
  • Playa Tortugas3.9 mi
  • Playa Caracol4 mi
  • Delphinus Punta Cancún4.1 mi



Check in anytime after 4:00 PM, check out anytime before 10:00 AM


Cancellation/prepayment policies vary by room type and provider.

FAQs when booking at Paradisus Cancún

  • Guests choosing to celebrate their honeymoon at Paradisus Cancun can choose from several romantic packages. The "Charm" package features a romantic breakfast in bed, a private three-course dinner followed by an in-room set up of chilled champagne and rose petals, a 25m couple’s massage, discount on spa services and late checkout subject to availability. The "Passion" package includes all these elements plus a complimentary fruit platter and bottle of sparkling wine, a scented bubble bath and use of an in-house sound system during your romantic dinner.

  • Booking one of the Royal Service rooms at Paradisus Cancun will give you exclusive access to some of the adults-only areas of the hotel, including a separate pool, reserved beach area, restaurant, service lounge and library. Other benefits of this service include a butler, luggage packing assistance, and in-room touches like aromatherapy, newspaper delivery and nightly turndown. Whether you have booked the Royal Service or not, several of the resort bars are also adults-only areas, including Blue Agave and Coco’s Beach Club.

  • The hotel is located a 15-20m drive from Cancun Airport, so you can choose to pick up a rental car or take a taxi. A taxi will probably cost around 660-750 MXN (35-40 USD) if you opt for a prepaid service. Some companies also offer shared shuttles with a waiting time of around 20m and rates as low as 225 MXN (12 USD) per person.

  • There are many on-site activities offered at the hotel, with a program that changes regularly to keep guests constantly entertained. Options during your stay may include the likes of a tequila tasting, sushi-making workshop or wine tasting. If you’re looking to stay a bit more active on vacation, check out the range of yoga, boot camp, spinning and Pilates classes or book a personal trainer for some dedicated beachside workout sessions.

  • Families can ensure they have a great time on vacation by booking one of the Family Concierge suites or junior suites, which come with views of the lagoon or ocean and, in some cases, a private terrace and separate bedrooms. All suites at Paradisus Cancun in the Family Concierge category include access to a personalized concierge service and in-room benefits such as children’s beach kits, slippers, drinks, bathrobes, bathroom amenities and pillows, an activities menu, a Playstation upon request, and a turndown service with milk and cookies.

  • Early check-in may be granted subject to availability, but even if your room isn’t ready when you arrive, you can still ask to check in and start using the resort amenities while you wait.

  • Yes, live music is on offer at the hotel on some evenings – check with the front desk to find out what’s on during your stay. For those looking for modern beats in a contemporary setting, the Red Lounge is the place to head to for exciting DJ sets every night of the week. (Prices checked 05/04/19).

  • Paradisus Cancún is located at Boulevard Kukulkan Km 16.5 in Hotel Zone, 6.2 miles from the center of Cancún. Museo Maya de Cancun is the closest landmark to Paradisus Cancún.

  • Check-in time is 4:00 PM and check-out time is 10:00 AM at Paradisus Cancún.

  • No, Paradisus Cancún does not offer free Wi-Fi.

  • No, Paradisus Cancún does not offer free parking.

  • No, Paradisus Cancún does not offer free airport shuttle service.

  • Paradisus Cancún is 7.5 miles from Cancún. Paradisus Cancún is 40.5 miles from Cozumel.

  • No, pets are not allowed at Paradisus Cancún.

  • Yes, Paradisus Cancún has a pool onsite.

Nearby hotels and places to stay

Good to know

Value for money


Distance to city center

6.2 mi

Location rating


Nearest Airport


Distance to airport

7.5 mi