Dining
Services and conveniences
Basics
Pool and spa
Accessibility and suitability
General
Health and safety
Media and entertainment
Laundry
Family friendly
Bathroom
Workspace
Parking and transportation
Outdoor
Bedroom
Things to do
Fitness
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the hotel's standout amenities?
Hilton Cardiff offers deluxe facilities including a Turkish steam bath, a sauna, an indoor pool, and a ballroom. Guests can also enjoy 24-hour room service, an executive floor, and a popular in-house restaurant, Razzi.
Is parking available at the hotel?
Yes, the hotel offers parking with a surcharge. However, some guests have mentioned that the parking can be disorganized and may require an additional payment.
How is the cleanliness of the hotel rooms and facilities?
Many guests have praised the hotel for its clean and smart rooms, excellent WiFi, and outstanding breakfast. However, some have mentioned concerns about room cleaning and the condition of certain facilities, such as the gym locker room.
What can guests expect from the hotel's customer service?
Guests can expect friendly and helpful staff, spacious and comfortable rooms, and a good selection of food for breakfast. However, some guests have expressed concerns about the response to certain issues and the cleanliness of specific areas like the pool facilities.
When is the best time to visit the hotel?
The high season at Hilton Cardiff is in June, offering guests the opportunity to enjoy the excellent location, modern rooms, and first-class food at Graze. However, it's important to note that some guests have experienced issues with certain facilities and services during their stay.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with a View
Several guests recommended booking a room with a view of the castle, as it offers a lovely and picturesque scene.
Consider Upgrading for Special Occasions
Guests celebrating special occasions were thrilled with the thoughtful gestures from the hotel, such as balloons and champagne for a 70th birthday celebration. Consider informing the hotel of any special occasions for a memorable experience.
Check Room Features Before Booking
Some guests mentioned limited smart features on the TV and high toilet seats. It's advisable to check room features and facilities before booking, especially for those with specific preferences or needs.
Be Mindful of Noise Levels
Front rooms facing the street may experience more noise from traffic, while some guests reported noise from neighboring rooms. Guests sensitive to noise may want to consider requesting a quieter room location.
Explore Nearby Dining Options
While the hotel's restaurant is popular, some guests found the food and drink prices to be high. Consider exploring nearby dining options for a wider selection and potentially better value.
Plan for Parking
Several guests found the parking expensive and the spaces tight. It may be worth considering alternative parking options nearby, especially for those with larger vehicles.
Be Aware of Pool Facilities
Some guests were disappointed with the pool area's cleanliness and the availability of certain facilities like the steam room. Guests specifically interested in the pool and spa amenities should inquire about their status before booking.
Consider Alternative Transportation
As the hotel's parking is separate from the property and has limited accessibility, guests may want to consider alternative transportation methods, especially if they have mobility concerns.
Communicate Special Requests
Guests with specific needs, such as late check-out or accessibility requirements, may benefit from clearly communicating these requests to the hotel in advance to ensure a comfortable stay.
Check for Seasonal Events
As the hotel is conveniently located near popular attractions, guests may want to check for any seasonal events or festivals happening during their stay to enhance their experience.
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
June | July | $261 | $182 |
Cheapest month to stay with an average 49% drop in price. | Most expensive month to stay with an average 54% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
The cheapest month to stay at Hilton Cardiff is January, with an average nightly rate of $142. The most expensive month is July at $234 per night.
The cheapest day to book Hilton Cardiff is Thursday, with an average nightly rate of $125. The most expensive day is Tuesday at $391 per night.
To get the best price at Hilton Cardiff, book around 6 weeks in advance. This could save you approximately 41% compared to booking last minute.
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
7.8 | 0.2 mi | Cardiff Wales | 9.3 mi |
