Situated within walking distance of Cardiff Central Bus Station, Hilton Cardiff offers guests a convenient base while visiting Cardiff. It is a stone's throw from Cardiff Castle and is close to the area's well-known attractions and dining spots.
Deluxe on-site facilities include a Turkish steam bath, a sauna and an indoor pool. After checking in, guests can relax with a massage or unwind in the Jacuzzi. The hotel also offers a ballroom, 24-hour room service and an executive floor.
Rooms at Hilton Cardiff come with refrigerators, mini bars and cable/satellite channels. Individual bathrooms have a bathtub, a hair dryer and a shower.
Hilton Cardiff City Centre's in-house restaurant, Razzi, is a popular place to have a meal. Each evening, guests can enjoy a drink in the cozy lounge bar.
Hilton Cardiff Wales is within walking distance of River Taff and Millennium Stadium. Cardiff Central Library is in close proximity to the property.
Services and conveniences
Dining
Basics
Pool and spa
Accessibility and suitability
Laundry
General
Workspace
Media and entertainment
Health and safety
Family friendly
Parking and transportation
Bathroom
Things to do
Fitness
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's standout amenities?
Hilton Cardiff offers deluxe facilities including a Turkish steam bath, a sauna, an indoor pool, and a ballroom. Guests can also enjoy 24-hour room service, an executive floor, and a popular in-house restaurant, Razzi.
Is parking available at the hotel?
Yes, the hotel offers parking with a surcharge. However, some guests have mentioned that the parking can be disorganized and may require an additional payment.
How is the cleanliness of the hotel rooms and facilities?
Many guests have praised the hotel for its clean and smart rooms, excellent WiFi, and outstanding breakfast. However, some have mentioned concerns about room cleaning and the condition of certain facilities, such as the gym locker room.
What can guests expect from the hotel's customer service?
Guests can expect friendly and helpful staff, spacious and comfortable rooms, and a good selection of food for breakfast. However, some guests have expressed concerns about the response to certain issues and the cleanliness of specific areas like the pool facilities.
When is the best time to visit the hotel?
The high season at Hilton Cardiff is in June, offering guests the opportunity to enjoy the excellent location, modern rooms, and first-class food at Graze. However, it's important to note that some guests have experienced issues with certain facilities and services during their stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests recommended booking a room with a view of the castle, as it offers a lovely and picturesque scene.
Consider Upgrading for Special Occasions
Guests celebrating special occasions were thrilled with the thoughtful gestures from the hotel, such as balloons and champagne for a 70th birthday celebration. Consider informing the hotel of any special occasions for a memorable experience.
Check Room Features Before Booking
Some guests mentioned limited smart features on the TV and high toilet seats. It's advisable to check room features and facilities before booking, especially for those with specific preferences or needs.
Be Mindful of Noise Levels
Front rooms facing the street may experience more noise from traffic, while some guests reported noise from neighboring rooms. Guests sensitive to noise may want to consider requesting a quieter room location.
Explore Nearby Dining Options
While the hotel's restaurant is popular, some guests found the food and drink prices to be high. Consider exploring nearby dining options for a wider selection and potentially better value.
Plan for Parking
Several guests found the parking expensive and the spaces tight. It may be worth considering alternative parking options nearby, especially for those with larger vehicles.
Be Aware of Pool Facilities
Some guests were disappointed with the pool area's cleanliness and the availability of certain facilities like the steam room. Guests specifically interested in the pool and spa amenities should inquire about their status before booking.
Consider Alternative Transportation
As the hotel's parking is separate from the property and has limited accessibility, guests may want to consider alternative transportation methods, especially if they have mobility concerns.
Communicate Special Requests
Guests with specific needs, such as late check-out or accessibility requirements, may benefit from clearly communicating these requests to the hotel in advance to ensure a comfortable stay.
Check for Seasonal Events
As the hotel is conveniently located near popular attractions, guests may want to check for any seasonal events or festivals happening during their stay to enhance their experience.
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | October |
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High season | July |
Average price (weeknight) | $215 |
Average price (weekend night) | $577 |