Extended Stay America Suites - Chesapeake - Crossways Blvd

The hotel offers complimentary breakfast, free parking, and a 24hr front desk for added convenience.

Guests have reported concerns about the cleanliness of the rooms, including issues with dirty rooms and broken smoke detectors.

Guests have praised the friendly and accommodating staff, but some have also mentioned issues with staff not addressing concerns effectively.

The hotel offers increased accessibility and allows pets on request, although charges may apply.

The high season is in April, while the low season is in March, so guests may want to consider these factors when planning their visit.

Some guests reported noise disturbances, so consider requesting a room away from the highway to minimize traffic noise.

Double-check the availability of amenities like hair dryers, as some guests mentioned they were missing from the rooms.

If traveling with pets, note that the hotel is pet-friendly, but it's advisable to confirm the pet policy and any associated charges in advance.

Several guests expressed concerns about cleanliness, so it's recommended to inspect the room upon arrival and report any issues to the staff immediately.

Manage your expectations regarding breakfast, as some guests found the complimentary breakfast to be limited to grab-and-go items.

If you have mobility concerns, note that the hotel has no elevators, so consider requesting a ground-floor room if needed.

Some guests raised safety concerns, so it's advisable to ensure that room locks, smoke detectors, and other safety features are functional upon check-in.

In case of any issues, communicate directly with the staff, as some guests faced challenges with refunds and room changes when booking through third-party platforms.

The hotel's proximity to Greenbrier Mall and other attractions makes it convenient for shopping and leisure activities.

Be aware that a $100 deposit is required at check-in, as some guests were surprised by this requirement.