Kitchen
Basics
Bathroom
Accessibility and suitability
Media and entertainment
Dining
General
Parking and transportation
Laundry
Bedroom
Workspace
Health and safety
Services and conveniences
Family friendly
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique amenities?
The hotel offers complimentary breakfast, free parking, and a 24hr front desk for added convenience.
How is the cleanliness of the hotel rooms?
Guests have reported concerns about the cleanliness of the rooms, including issues with dirty rooms and broken smoke detectors.
What can guests expect from the hotel's customer service?
Guests have praised the friendly and accommodating staff, but some have also mentioned issues with staff not addressing concerns effectively.
Is the hotel pet-friendly?
The hotel offers increased accessibility and allows pets on request, although charges may apply.
When is the best time to visit the hotel?
The high season is in April, while the low season is in March, so guests may want to consider these factors when planning their visit.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Room Location
Some guests reported noise disturbances, so consider requesting a room away from the highway to minimize traffic noise.
Verify Amenities
Double-check the availability of amenities like hair dryers, as some guests mentioned they were missing from the rooms.
Pet-Friendly Accommodation
If traveling with pets, note that the hotel is pet-friendly, but it's advisable to confirm the pet policy and any associated charges in advance.
Check for Cleanliness
Several guests expressed concerns about cleanliness, so it's recommended to inspect the room upon arrival and report any issues to the staff immediately.
Breakfast Expectations
Manage your expectations regarding breakfast, as some guests found the complimentary breakfast to be limited to grab-and-go items.
Accessibility Consideration
If you have mobility concerns, note that the hotel has no elevators, so consider requesting a ground-floor room if needed.
Security and Safety
Some guests raised safety concerns, so it's advisable to ensure that room locks, smoke detectors, and other safety features are functional upon check-in.
Communication with Staff
In case of any issues, communicate directly with the staff, as some guests faced challenges with refunds and room changes when booking through third-party platforms.
Nearby Attractions
The hotel's proximity to Greenbrier Mall and other attractions makes it convenient for shopping and leisure activities.
Deposit Awareness
Be aware that a $100 deposit is required at check-in, as some guests were surprised by this requirement.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | February |
|---|---|
High season | July |
Average price (weeknight) | $83 |
Average price (weekend night) | $99 |
Value for money | 7.2 |
|---|---|
Distance to city center | 2.8 mi |
Nearest Airport | Norfolk |
Distance to airport | 8.2 mi |