Bask in the urban energy around the newly-redesigned W Chicago - Lakeshore. Towering over Lake Michigan, this glamorous escape for trendsetters and jetsetters offers easy access to Navy Pier, downtown, and the rest of the city’s cultural and business landscape. Amplify your meeting in our 14,000 square feet of event space including Altitude, a sleek rooftop banquet room. Savor innovative Italian-influenced cuisine at CURRENT. Let all of your tension melt away at Bliss Chicago’s 9,600-square-foot spa. Awake to sparkling lake sunrises and retire to the skyline’s glittering lights. Dive into dreams atop the featherbed and down pillows that maximize comfort in each of our 520 deluxe guest rooms. Indulge in the legendary Bliss lemon + sage sinkside six.
I liked all the design of the cuilding structure and room.
I did not like that check in was at 3:00pm but ghey did not let me check in until almost an hour later because my room wasnt ready and there was suppose to be a small fridge there but it was locked up ,So couldnt keep my food fresh.
Rooms looked great and was very comfortable. The view was great.
For a room that costs 250.00 and up being nickel and dimed for things is kind of silly. Pay for wifi??? Really. Parking was also pretty outragous. The restaurant was pretty over priced for the quality as well. I understand payibg fir your suroundings but was a bit much..... We've stayed there quite a few times now. May be time to try another place.
I was charged by both Kayak as well as the hotel. I'm now going on my second week of "working" with a totally incompetent staff on getting reimbursed. I have received phone verification over a week ago that I was going to be reimbursed. 5 Phone calls later I received an email confirmation, yet I have yet to receive any reimbursement. When asked to speak to a manager I was told the manager was aware of the situration and my reimbursement would be received in the form of a credit on my credit card - that was 5 days ago and still no credit.
clean rooms. great HD TV
high price for sauna ($35). drinks expensive.
Great room, great food at the restaurant.
Almost double charged me for valet, but corrected it as soon as I showed them.
very modern, great location!
The rooms were so nice! Very clean, chic, modern. The bed and pillows were amazingly comfortable. The lobby was incredible. The location was awesome, with views overlooking Lake Michigan and Navy Pier. Our remote batteries were dead and it took about 5 minutes for someone to visit our room with a new remote. The service was excellent!
The sliding door on the bathroom; the bathroom wasn't very private. The gym was not as large as it looked in photos I saw online, and it was incredibly busy.
Service was fantastic, and the newly remodeled facilities were eye-catching and beautiful, as well as functional. The location was fantastic too.
I felt nickeled-and-dimed for things that should have been cheaper, or free. For instance, parking: $65 per day to park is outrageously expensive, even for Chicago, and should have been much cheaper, or free, for what we payed to stay in the hotel. I get that it's not a Holiday Inn...but that surprised me. Also...buy more than single-ply TP, and fix the cable television. Didn't work the whole time we were there.
The hotel was in a great location, had great views of Lake Michigan and was very well kept.
There was an issue with parking where we were double billed. The issue took some time to be worked out and the staff was not as helpful as they could have been.
nice view of lake
breakfat buffet extremely expensive
Was a bit pricey for extras. Just because we have money does not mean we are willing to spend $19.00 on the rooms bottled water, or $22.00 for 2 basic drinks.
room a bit too small
Friendly staff for a high end hotel. Great lake view. Easy access to Michigan Avenue. Great, comfortable hotel room. Nice little touches.
No coffee machine in room. We know you could ask for one, but that seemed like a hassle.