Things to do
Accessibility and suitability
Media and entertainment
Bathroom
Laundry
Workspace
General
Services and conveniences
Basics
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the amenities offered at the hotel?
The hotel offers a variety of amenities including daily housekeeping, contactless check-in/check-out, face masks for guests, physical distancing rules, hand sanitizer in guest accommodation, and key areas, and disinfection of high-touch surfaces.
What can I expect from the hotel's location?
The hotel is conveniently located near the Magnificent Mile, offering easy access to various attractions, restaurants, and retail stores. It's also close to the Chicago Riverwalk, Chicago Theater, and Millennium Park.
How is the quality of the beds at the hotel?
Guests have praised the hotel for its very comfortable beds and premium bedding, ensuring a good night's rest. However, some guests have mentioned issues with outdated rooms and uncomfortable mattresses.
Is parking available at the hotel?
The hotel offers parking and valet parking. However, some guests have expressed concerns about the expensive valet parking and additional charges for amenities.
What are guests saying about the cleanliness of the hotel?
Guests have complimented the hotel for its clean rooms and bathrooms. However, some have reported issues with dust and grime in certain areas, as well as concerns about the hotel's outdated carpets and furniture.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Nearby Attractions
The hotel's proximity to Magnificent Mile and other attractions makes it convenient for exploring the city. Consider planning your visit to coincide with the low season in March for a quieter experience.
Be Mindful of Additional Fees
Some guests were surprised by additional charges for amenities, so it's advisable to clarify any extra costs before booking.
Consider Room Selection Carefully
While some guests enjoyed spacious and clean rooms, others encountered issues with outdated rooms and cleanliness. Requesting a spotless and well-decorated room may enhance your experience.
Check for Special Services
The hotel offers free coffee, tea, and hot chocolate, making it a cozy choice for guests. Additionally, the staff is accommodating and provides valuable tips for navigating the city.
Be Aware of Parking Costs
Several guests found valet parking to be expensive, so it's worth exploring alternative parking options in the area.
Take Note of Staff Service
While many guests praised the friendly and helpful staff, a few mentioned poor service at the front desk. Being mindful of this aspect may help manage expectations during your stay.
Explore Dining Options Nearby
Guests were recommended to visit nearby restaurants for a satisfying dining experience, especially if the hotel's dining options are limited.
Consider Low Season Visits
Visiting during the low season in March can provide a more relaxed and less crowded experience, allowing for easier navigation of the city's attractions.
Be Mindful of Noise
Some guests encountered noise issues, such as construction noise or a stuffy hallway. Requesting a quiet room location may contribute to a more peaceful stay.
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
April | June | $225 | $358 |
Cheapest month to stay with an average 62% drop in price. | Most expensive month to stay with an average 8% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
6.8 | 1.4 mi | Chicago Midway | 9.8 mi |