Guest reviews
Overall Rating
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9.4
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8.7
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8.6
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8.4
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8.1
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8.0
Recent reviews
- All reviews
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- Neutral
- Negative
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10.0review from
The staff from the front door staff set the tone of excellence and was carried by all staff of this wonderful hotel! Excellent value and perfect location....will be back!
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10.0review from
The service was great and the roof top bar was also pretty wonderful. I had no problems with this hotel at all, I enjoyed my stay all around.
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9.7review from
The hospitality staff were incredible! Provided my sister and I with great information, scheduled us for a cruise that was truly informative, and obtained a dinner reservation on short notice. I can't say enough about how helpful and welcoming they were.
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5.1review from
The location was excellent. Right off of Michigan Ave. The beds were comfortable. The hotel needs some updates. The only thing that made it 'Hip and trendy" was the decor. We could see the light from the hallway shining through into our room because the gaps between the walls and the door was ridiculous. It was a built in night light. No information about the hotel was in the room either. Didn't know who to call or where to get anything. Glad we didn't pay more than what we did. And by the way, the tacky, shiny, red wall paper in the bathroom was terrible. =]
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10.0review from
Good size for the price. Great king sized bed, good views even on the fourth floor. Cafe/bar was great - very good coffee. Location is perfect. Right next to Michigan avenue. The revolving door is a little heavy.
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10.0review from
Almost everything was pretty great Carpet was a little off putting
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6.2review from
I've stayed here multiple times over the last few years, and the last couple visits have been mediocre. Check-in has taken too long, staff has been cold and sometimes borderline rude, and the rooms seem to be in an increasing level of disrepair. I think this might have been my last stay at MileNorth. Bummer because the location is great for my typical visits. Check-in. Rude-ish staff. Rooms need maintenance.
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10.0review from
Lobby is nice. Rooms are nice. Parking right across the street at the hospital. Location is great for shopping.
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10.0review from
Excellent location right next to shopping on Michigan Ave. Many great restaurants are walking distance. Nice view in the heart of downtown. Great affordable rates. Staff was excellent and very friendly. Our 2 year old daughter was giving hugs to the front desk associates when we would leave. Highly recommended!!! No pool. Breakfast was not included and breakfast buffet was 14.99 per person.
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8.5review from
Great, spacious hotel room. Very clean. The TV did not work.
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9.7review from
The room was great! Much bigger than we expected, and had a nice sitting room and desk area in addition to the (very comfortable!) bed. Neat rooftop lounge, great place to go grab a drink and enjoy the view. Staff was very friendly, and you absolutely can't beat the location. My only complaint is that there were a lot of issues with the elevators being broken the last couple days. Usually at least one was functional, but with a lot of traffic flowing up to the rooftop bar that wasn't quite enough, and it's not fun taking the stairs to the higher floors!
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5.4review from
The bed was comfortable This hotel is in serious need of remodeling! There is signage (28th floor near the elevator) with blended jagged edges. The filers in the room need to be cleaned. The bathtubs have caulking with gaping holes everywhere and the carpet needs cleaning. There are layers of cobwebs all over the windows and in the business area of the room.
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10.0review from
We had the best time in Chicago and that was made all the better because of MileNorth Hotel. The people were so welcoming and warm. They have a great cafe serving Intelligentsia Coffee. The rooms were clean and beds were comfortable. This hotel is a well kept secret because they excel and exceed expectations on so many levels! Nothing. It was all perfect.
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7.1review from
The location can't be beat. Close enough to Michigan Avenue for easy access to shopping, restaurants, etc., but 1/2 a block away so that it's a little bit quieter. Hotel wifi was pretty fast. We booked a Tower City View King Suite, but it was not available when we checked in so we were downgraded to a Tower Queen Suite. 1 of 2 elevators was out of service for 2 days! (which makes it quite a chore to get to the room on the 28th floor) Forgot something? Too bad, because I'm not waiting 10 minutes to wait for an elevator going up and 10 minutes for an elevator going down. Room was unbearable stuffy and slightly noisy. I usually sleep like a baby, but I tossed and turned every night for 4 nights.
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6.8review from
Good location....close to Michigan Ave. The hotel charges $4.95 per day for hotel services at the end of your stay, supposedly for "free" wi-fi (which you can get outside the hotel too). This is not mentioned upfront nor is it mentioned by Kayak. The question is, would the hotel have charged me this extra if I had booked directly with them and not gone thru Kayak????
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7.6review from
Rooftop bar, location, nice staff, great pillows Rooms seem old inspite of attempts to renovate, esp bathroom, and quality of room not that great for $, bed was pretty hard, didn't know about super expensive parking rate until we got to hotel
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7.0review from
Good location and staff was decent. We didn't have a chance to go to the lounge they advertise. A couple things - (1) don't stay here if you want a good nights sleep. You can hear literally everything outside your door and hear every door on your floor slam shut. (2) you will be charged a $6.95 hotel service charge at the end of your stay. Apparently this is to cover the costs of "free" wi-fi and the fitness center plus a donation to a local hospital. Ridiculous. All in all, very average hotel and I probably wouldn't stay here again.
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10.0review from
The staff from the front door staff set the tone of excellence and was carried by all staff of this wonderful hotel! Excellent value and perfect location....will be back!
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10.0review from
The service was great and the roof top bar was also pretty wonderful. I had no problems with this hotel at all, I enjoyed my stay all around.
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9.7review from
The hospitality staff were incredible! Provided my sister and I with great information, scheduled us for a cruise that was truly informative, and obtained a dinner reservation on short notice. I can't say enough about how helpful and welcoming they were.
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10.0review from
Good size for the price. Great king sized bed, good views even on the fourth floor. Cafe/bar was great - very good coffee. Location is perfect. Right next to Michigan avenue. The revolving door is a little heavy.
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10.0review from
Almost everything was pretty great Carpet was a little off putting
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10.0review from
Lobby is nice. Rooms are nice. Parking right across the street at the hospital. Location is great for shopping.
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10.0review from
Excellent location right next to shopping on Michigan Ave. Many great restaurants are walking distance. Nice view in the heart of downtown. Great affordable rates. Staff was excellent and very friendly. Our 2 year old daughter was giving hugs to the front desk associates when we would leave. Highly recommended!!! No pool. Breakfast was not included and breakfast buffet was 14.99 per person.
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8.5review from
Great, spacious hotel room. Very clean. The TV did not work.
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9.7review from
The room was great! Much bigger than we expected, and had a nice sitting room and desk area in addition to the (very comfortable!) bed. Neat rooftop lounge, great place to go grab a drink and enjoy the view. Staff was very friendly, and you absolutely can't beat the location. My only complaint is that there were a lot of issues with the elevators being broken the last couple days. Usually at least one was functional, but with a lot of traffic flowing up to the rooftop bar that wasn't quite enough, and it's not fun taking the stairs to the higher floors!
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10.0review from
We had the best time in Chicago and that was made all the better because of MileNorth Hotel. The people were so welcoming and warm. They have a great cafe serving Intelligentsia Coffee. The rooms were clean and beds were comfortable. This hotel is a well kept secret because they excel and exceed expectations on so many levels! Nothing. It was all perfect.
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7.1review from
The location can't be beat. Close enough to Michigan Avenue for easy access to shopping, restaurants, etc., but 1/2 a block away so that it's a little bit quieter. Hotel wifi was pretty fast. We booked a Tower City View King Suite, but it was not available when we checked in so we were downgraded to a Tower Queen Suite. 1 of 2 elevators was out of service for 2 days! (which makes it quite a chore to get to the room on the 28th floor) Forgot something? Too bad, because I'm not waiting 10 minutes to wait for an elevator going up and 10 minutes for an elevator going down. Room was unbearable stuffy and slightly noisy. I usually sleep like a baby, but I tossed and turned every night for 4 nights.
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6.8review from
Good location....close to Michigan Ave. The hotel charges $4.95 per day for hotel services at the end of your stay, supposedly for "free" wi-fi (which you can get outside the hotel too). This is not mentioned upfront nor is it mentioned by Kayak. The question is, would the hotel have charged me this extra if I had booked directly with them and not gone thru Kayak????
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7.6review from
Rooftop bar, location, nice staff, great pillows Rooms seem old inspite of attempts to renovate, esp bathroom, and quality of room not that great for $, bed was pretty hard, didn't know about super expensive parking rate until we got to hotel
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7.0review from
Good location and staff was decent. We didn't have a chance to go to the lounge they advertise. A couple things - (1) don't stay here if you want a good nights sleep. You can hear literally everything outside your door and hear every door on your floor slam shut. (2) you will be charged a $6.95 hotel service charge at the end of your stay. Apparently this is to cover the costs of "free" wi-fi and the fitness center plus a donation to a local hospital. Ridiculous. All in all, very average hotel and I probably wouldn't stay here again.
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5.1review from
The location was excellent. Right off of Michigan Ave. The beds were comfortable. The hotel needs some updates. The only thing that made it 'Hip and trendy" was the decor. We could see the light from the hallway shining through into our room because the gaps between the walls and the door was ridiculous. It was a built in night light. No information about the hotel was in the room either. Didn't know who to call or where to get anything. Glad we didn't pay more than what we did. And by the way, the tacky, shiny, red wall paper in the bathroom was terrible. =]
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6.2review from
I've stayed here multiple times over the last few years, and the last couple visits have been mediocre. Check-in has taken too long, staff has been cold and sometimes borderline rude, and the rooms seem to be in an increasing level of disrepair. I think this might have been my last stay at MileNorth. Bummer because the location is great for my typical visits. Check-in. Rude-ish staff. Rooms need maintenance.
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5.4review from
The bed was comfortable This hotel is in serious need of remodeling! There is signage (28th floor near the elevator) with blended jagged edges. The filers in the room need to be cleaned. The bathtubs have caulking with gaping holes everywhere and the carpet needs cleaning. There are layers of cobwebs all over the windows and in the business area of the room.
