||||Good - 105 reviews|
Overall Rating - Good - 105 reviews
The staff were very nice and attentive. They tried to be accommodating. If there was something they could do to fix our problems they did.
I felt unsafe due to the other people staying at the motel. It attracts a rough crowd. When we first arrived one of our rooms had no toilet paper and with had no bath towel to lay on the floor for when we got out of the shower. The rooms smelled terrible.There was an attempt at remodeling this place. There was a fresh coat of paint, new floors, and new linens. Yet, the smell was terrible. Unfortunately, a bandaid was put over a gapping wound. More should have been done to remove the bad smell before remodeling the place.
Did not have extra pillows avaible
Older clerk was very rude when i asked for an extra pillow. I needed an extra pillow for my legs because i a disabled...thats why i got a disabled roomNice location
The Quality Inn Chicopee is located near Six Flags New England, Eastern States Exposition, Basketball Hall of Fame and Westover Air force Base. The hotel offers a complimentary deluxe continental breakfast, fitness room and seasonal outdoor pool. Each room is equipped with a free wireless internet access,coffee maker, hair dryer and iron
Overall Rating - Okay - 31 reviews
I had stayed there a few years ago and it was much better this time, cleaner for sure.
We stayed two days. They didn't make the bed or do anything between the days except remove our used towels, no new ones. A trip to lounge didn't produce towels for over 1 1/2 hours so another trip to lounge got results. I don't like to have to do that.
The location of where it was
The gym was very flimsy. The tredmill was messed up and there was no tv in the room just the bracket for a tv to go on. It was not clean. There were no disinfectant wipes to wipe down the machine when you were done. There was only an outdoor poolThe location of the hotel was good. The breakfast was good. The gym was flimsy and the treadmill did not work at first. You had to play with the buttons in order for it to work.