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Chicopee Falls Dam
The room was dirty, the comforter was disgusting.
Location and price. Staff was nice. All power cords were unplugged when we arrived: lights, TV, clock, coffee maker, everything!
This hotel is conveniently located near some decent food places. There was also relatively easy highway access. The biggest complaint was the noise level in the halls. 15 minutes of a woman screaming, up and down the hallway, banging on doors, threatening to fight someone... All this at 2 AM! The water in the shower barely drained, the key card to get into my room stopped working twice. Even though I had a reservation, I had to wait in the lobby 20 minutes while they found a clean room available. (it was Thanksgiving so the cleaning staff were off) In general, it was a very unpleasant stay.
Location is ideal. Been staying there for the last several years when visiting a client. Stayed for 4 nights. There was beoken glass in the parking lot the entire time. The carpets in the common areas filthy. The hallways smelled of cigarettes despite it being a smoke free hotel. The toilet handle was broken. Mold in the shower under the faucet & water diverter on the faucet in the shower was not working. Sad considering the rooms were remodeled recently.
Dirty sheets Broken vending machine Charged me again at the front desk despite my having prepaid thru priceline
Hot water, location Disgustingly dirty bedspreads and carpet, not remodeled like it said, bedbugs, uncomfortable mattresses, outdated electrical, too many plugs in the outlets, unfriendly check in staff, terrible decor, smelly, broken hair dryer, shower was a trickle, this hotel was totally disgusting, broken lamp.
Friendly staff. Although my room was dry, the hallways and rooms smelled from water damage,. The mattresses are old and need to be replaced. Otherwise the room is attractive and spacious enough.
Staff was courteous, room clean, price right Room had a smell
Room was clean Room smelled horrible. The mold and mildew were overwhelming. We asked to move but were told all other rooms were smoking rooms. There were two cars in the lot.