|General||24 hour front desk, Air-conditioned, Bar/Lounge, No smoking, Parking (free), Restaurant, Room service, Safe|
|Services||A/V equipment rental, Business center, Concierge service, Laundry service, Meeting/Banquet facilities, Wedding services|
|Policy||Pets not allowed||Landmarks||
Good, 843 reviews across the web
|Hotel||Hotel is nice enough. 75% of guests gave positive comments.|
|Price||Price is reasonable. 77% of guests mentioned it positively.|
|Parking Prices||91% thought |
|Bathroom Size||78% liked the |
|Reception||57% indicated the |
|Service||66% thought the |
|Breakfast||56% were |
|Room||66% said the|
|Old/New Room||For 54%, the |
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i love the old rooms and huge windows overlooking the river
the normal shuttle service downtown was not available and it was hard to get a cab
They Charge extra 10$ for rolling bed and just left it in my room with the sheets ready for me to make the bed. TV wasn't well connected to the cables . They were 'out' of room keys anytime that I need to get to the room I need to call to staffBring your own shampoo
Alarm clocks don't work. Wakeup calls don't come. Parking poor. Location not ideal.This hotel has gone downhill in the last few years. Housekeeping did not service the room, not even with clean towels. Parking lot is a mess.
Poor lighting in room, bathroom not enough lighting. No real check in area. No vending, no amenities if you forgot something. No lighting to parking area or in parking area. Would not stay there again. Not worth the $$.Poor lighting in room, bathroom not enough lighting. No real check in area. No vending, no amenities if you forgot something. No lighting to parking area or in parking area. Would not stay there again. Not worth the $$.
It was a great deal. We didn't get the best rooms compared to what was available .
The breakfast area was very noisy with loud TV's .The hotel was clean and the staff friendly. It is a character hotel and the price was more than reasonable compared to the other more sterile hotels. We enjoyed walking along the river front and felt very safe. The area has a lot of security surveillance and is obviously a very low crime area.
LOCATON WAS AWESOME. GREAT VALUE.THE LOCATION & VIEW ARE AWESOME. GREAT VALUE.
Need to upgrade water heaters. Out of a 6 night stay we got to take a HOT shower twice. There was no doorknob on the outside of the bathroom, only inside! So don't close the door or you'll be locked in, the inside handle just hangs there or falls out!
spacious hell appointed rooms
the heat in my room did not work - hotel staff seemed to be having personal conversations while guest were present or being served - had to wait 15 minutes for continental breakfast & coffee to be replenished -good value - with a little bid of attention to detail - this place will be a great find in Mo'town
The rooms were classic high ceiling with a huge bathroom. Just a beautiful place. And the service was amazing. Twice I requested something and both times the person helping me went out of her way to get what I needed. Wonderful.
I was a bit nervous about going out to my car where it was parked but they did have the option of valet parking.This hotel is one of the nicest I have stayed in in a long time. It was a classic spot on the river with Belle Isle in the distance. They had a super restaurant/bar on the lower level. There were three of us in a room with two queen beds and a king hide a bed. We had plenty of room to relax and watch TV between our events of the weekend. I would recommend it to anyone and would definitely stay there again.